Reviews of 6532 Smart Hotel - Self check-in
1 Via San Gottardo, 6532 Arbedo-Castione, Switzerland

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Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClean room and modern atmosphere
Location- your telephone should be charged to open the door. Breakfast was poor.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEverything was smooth and perfect
Nothing not to like
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe bed was broken and squeeched so loud we couldnt sleep. No help late at night due to self check in and no reception staff. One night stay to rest during our trip... no sleep at all...
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewCar&Bike Garage with Chargers for our e-bikes! Nice Breakfast with friendly personnel! Easy check in! Ideal for our stay to bike the local mountains!
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewExcellent and hazzle free self check in. Hazzle free inexpensive 2 click Twint electric car charging. Excellent bed, quiet aircon, huge room with huge sound proof windows. Bathroom with toweldrier, huge shower. Relatively large and quiet fridge. Excellent emergency instructions. Excellent restaurant. Super helpfull friendly staff. Top location next to Lidl/Migros/Denner and train station.
…, well, …the TV is a bit small, but not too small. Worked perfect.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt was very clean with comfort beds.
Since the building is next to the train station and main road. It is quite noisy in the evening.
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in May 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewModern and stylisch place, mountains view
Nothing
Thank you Yulia, we are happy you enjoyed your stay and we look forward to welcoming you again. Kind regards 6532 Smart Hotel Management
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewIncredibly convenient stop after the Gotthard tunnel Easy access, spacious rooms, parking The room was well insulated, so there was no noise coming from the street
Breakfast is simple. It's a bit too basic and pricey
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewSelf Check-in, room design
Mattress quality, shower/water noises from other rooms, stains on toilet
Reviewed: 8 January 2025 · Stayed in December 2024
Verified reviewLocation, restaurant in hotel and anothers close by.
Opening the door of your room with your smartphone. Make sure you have plenty of battery
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewIt worked all well and the room was clean and nice. But other than the “soundproofed” mark on booking.com suggested, it was rather noisy in the room. Cars from outside, music from below, strange noises from other rooms, very noisy refrigerator (we could unplug) and funny noises from AC (but no heating, so it was cold). Also, the seasonal lighting outside and the lighted switches were not helpful to sleep. Same goes for the short blankets. All in all it was an OK stay but overpriced.
See above.
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewThe check-in is way toooooo complicated. Impossible to check-in if you are not a top freak on the iphone and the internet. It takes at least half an hour to check in, if you are good with iphone. Never again.
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 October 2024 · Stayed in August 2024
Verified reviewThe room and bathroom are nicely spacious, cozy and clean. The self-check-in was easy to use, and it’s quick to get to the city center from the hotel without being in the middle of the chaos. The location is definitely good.
The garage is rather narrow and somewhat challenging to park in, especially if you have a slightly larger car. The beds were okay, but the pillows were too soft. I think having both a softer and a firmer pillow available could add to the comfort here.
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewSuper efficient and easy experience
Bed too hard.
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewSelf checkin, modern furnishings. Bistro downstairs was nice and lively.
Room ceiling and bathroom reminded of military base, the beds were really uncomfortable and duvet too small. Location is very off- it maybe ideal for travelers, but aside of that there was nothing.