Breakfast buffet ran out of some things before it ended. Be aware - there is no lift. TV in bar didn’t work and we missed championship game

Location, enough parking, restaurant on site with a bar. Friendly people

Stayed in July 2025

No complaints!

Zernez is lovely and the Hotel Acla Filli was in an ideal location in the small village. I was close to the station, bus stops and National Park Centre. From my balcony ( an unexpected upgrade) I could see (and hear) the neighbouring cows and had great views of the mountains. All the staff I met were friendly and helpful. I agree with my friend who recommended it to me that it was a good choice.

Stayed in June 2025

All of it, great place to stay overnight whilst touring!

Stayed in June 2025

Street noise

Very simple and that’s not a bad thing. A little closer to busy road than ideal. Clean and comfortable

Stayed in May 2025

very warm room

nice breakfast, location and facilities

Stayed in March 2025

old infrastructure, slow service

Friendliness and flexibility of the staff

Stayed in March 2025

not much of any note - in fact nothing i can think off. The rooms were obviously not brand new modern but nothing wrong with that. If anything the rooms were overwarm so we slept with windows open

Hotel was good - easy to access and plenty of parking and heat during the winter. Good breakfast too. We didn't get the chance to eat in the restaurant.

Stayed in January 2025

The pillows where really uncomfortable

The staff, the closeness to the station and the price/quality relation

Stayed in February 2025

There’s no elevator so when you have heavy suitcases it’s a challenge to carry it upstairs

Stayed in December 2024

No elevator. So if you have a heavy suitcase, it’s quite a challenge to take the stairs.

Breakfast was good. Close to grocery stores like Coop and Denner.

Stayed in December 2024

Good breakfast. Very convenient and beautiful location.

Stayed in January 2025

Not soundproofed against your next-door neighbours’ room. Not an issue if the other guests keep noise and speaking volume to a considerate level. Breakfast choice may be too bland for some.

Good value for money. Close to the train station. Comfortable beds. Old architecture but spotless clean rooms including shower. Sufficient choice at the breakfast buffet (for a hiker’s breakfast).

Stayed in November 2024

The hotel was very nice to have arranged the keys for us despite our late arrival. Our rooms were very cozy with a very nice view from our balcony. Wish we could stay longer. It had parking space aswell which was just perfect for us. The breakfast was definitely a plus aswell, nice to give us a good hiking start.

Stayed in October 2024

The staff was friendly and helpful, the room was clean and had everything that it was supposed to have. As it was a brief stopover and I had no other plans in Zernez, it was very convenient to have dinner in the hotel's restaurant.

Stayed in July 2024

The breakfast and food served at the restaurant is really average.. but the quality of the staff makes up for it! The rooms are a bit rustic but we had expected that.

The service is incredible. We were there for the Engadiner ski marathon and the people really tried to smooth our stay: special breakfast hour, a special room with a shower and fresh towels for after the race once we had already checked out, food was still served after the kitchen was closed.. incredible!

Stayed in March 2024

Wifi slow.

Short message just to inform us about check-in options (late arrival is possible). Very friendly reception. Room was ready for our early arrival. Excellent parking. Great plus: free Guest Card, to go to Ardez by train. Train station is nearby. Comfortable beds. Crispy bread and delicious lemon cake at breakfast.

Stayed in February 2024

Nothing

Hospitable staff, did not treat us just like a nirmal costumer, he highlighted places to go, what to do, etc, he is very welcoming. They give slippers which J like.

Stayed in January 2024

There was a persistent (chemical?) smell which was distributing and that didn't go away even though we aired the room. There were no glasses to drink water, no kettle either

The beds were comfortable and the room was clean Large selection for breakfast

Stayed in December 2023

No vegan options for breakfast

Location

Stayed in August 2023

No kettle in the room.

Stayed in August 2023

carpet in the rooms

good breakfast buffet, free bikes to use

Stayed in August 2023

Reception opens only at 8, which is a bit tight if you take the bus at 8:15, but that's only a minor point. We were happy with our choice.

The hotel has very friendly and attentive staff. We had a room in the house next to the hotel. The room was big and very quiet! It was very convenient to have breakfast already available at 7. If interested, the hotel rents bikes and e-bikes for free. We didn't benefit as we already planned our hiking trips.

Stayed in July 2023

Breakfast poor and Restaurant not attractive to eat there

Friendly welcome and cleaned room

Stayed in July 2023

In need of refurbishment especially bathrooms.

Restaurant and bar downstairs

Stayed in July 2023