Reviews of Al Pozz Boutique Resort

Lovely hotel directly at the Lago Maggiore. Great breakfast, great pizza’s, very friendly staff, near the city-center

Excellent location near ferry and trian station. A beautiful view over the lake major.

Nice location, including restaurant. Wonderful staff.

Good location, next to the station and lake front. Room was recently renovated, nice coffee machine and fridge were appreciated. Balcony overlooking Station and mountains. Breakfast was ok, could be more fruit, tomatoes, cucumber etc.

Staff attitude was very poor. I was not aware of the Ticino Ticket which should have been given on check-in. City tax covers this. Lady at Lido asked me for it and said I get it from the hotel. So I paid 20% more for pool than I should have. Next morning I asked for it, was told off by waiter that I should have asked and its my fault (sorry I thought the hotel should be helping their guests make the most of their stay) He said manager would not be here until 11am to do it. So we waited because we hoped to do the cable car and get a discount. Locarno is very expensive. Eventually the manager arrived and did it. Then on check out, I was told I still had something to pay (city tax, should have been done at check in). I said I had pre paid and was told to stop stressing. I have never felt so unwelcome in a hotel and it really spoilt my stay. For this reason alone, I would not return here. If you do book here, please please ask for your Ticino Ticket. It is included and gets you free public transport and lots of discounts.

Excellent location, very comfortable rooms and very nice, helpful and professional staff.

Everything was Bellissimo!! Truly! The family and staff are wonderful; we felt immediately at home with a really warm welcome! The room was more than we expected and beautifully kept! We loved sitting out on the veranda in the morning overlooking the lake! And, breakfast was wonderful! Great coffee! Thank You All for making our stay so memorable!

Beautiful clean and comfortable apartment with exceptional views. It was close to everything, ferries, trains were just behind the apartment. We enjoyed our stay here, we found the staff very helpful. The breakfast was good too.

Nothing

The location is good, close to train station

Everything

Nothing

The hotel was great. We had a room with a balcony overlooking the lake. Our room looked recently remodeled, was very clean, had a small refrigerator, a beautiful bathroom with a window in the shower that had a view of the lake, and air conditioning. There is a restaurant on the first floor. Breakfast was also included.

Nothing.

Clean and comfortable hotel The hotel was clean and cozy. The breakfast was good, and the staff were friendly and helpful. A nice place to stay!

The room was much larger than we expected. Staff spoke excellent English and were friendly. It was an easy downhill walk from the train station with luggage. Pavement is smooth all the way! :-)