Reviews of Boutique Hotel Albana Real - Restaurants & Spa 4 stars
Schluhmattstrasse 19, 3920 Zermatt, Switzerland
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewIt’s very close to the Main Street with nice view and super friendly staff, it’s closest to the valley station of the cable that can take you all the way to glacier world. Many nice restaurants close by but not crowded. Huge balcony with amazing view
Early check out
thank you very much for your kind review!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff in a charming spot of Zermatt. Can't be any better. Have a very nice wellness (there was a small hickup in the dampfbad and we quickly fixed it together ;-) the staff was so friendly. The wellness is a dream are. Excellent dinner opportunities. We at at the Thai and at Fuji. Excellent.
Only minor comment: I've done many Swiss breakfasts, this one was just ok, but could easily beefed up a bit, for 4*.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewClean, Great facilities Shuttle to train station
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewLocation beach Buffet menu
Duplex the bedroom was bad no view Looks like a bunker
Reviewed: 19 June 2025 · Stayed in March 2025
Verified reviewGreat location near bus stop. Restaurant and bar onsite. Bedding was comfortable and room was clean. Pool and spa was nice. Balcony was covered and nice to use in the winter.
thank you for your positive comments
Reviewed: 20 May 2025 · Stayed in April 2025
Verified reviewIt was really good stay. Inspite of being in crisis situation where the road were blocked they did their best. The view is good. The only thing is Thai food offered in premise is a little pricey.
Nothing
Thank you very much for your feedback, safe travels
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 May 2025 · Stayed in February 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewEverything was so good that is hard to start to write about. Staff is amazing and helpful. They provided a car to pick me at train station. Rooms are big and bed are very comfortable. Very good bathroom. Hotel extremely well located nearby everything in Zermatt. Variety of food for breakfast. Spa is excellent, perfect for relaxing after a full day walking. The pictures you see on Booking don't say exactly what you get, it is much better. 10/10
Nothing. Everything was very good.
Thank you very much for your positive comments, hope to see you next time!
Reviewed: 22 April 2025 · Stayed in March 2025
Verified reviewThe location, friendly service the three delicious restaurants and breakfast, the relative space in the rooms
The old bathroom, with the shower head that barely holds in its holder, a bit old-fashioned decoration, all with wood on the walls.
Thank you for your feedback, hope to see you next time
Reviewed: 2 April 2025 · Stayed in February 2025
Verified reviewReviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewGreat food Good Spa Good location
Reception is not always occupied
Thank you for your feedback, hope to see you next time
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewExcellent, the rooms, the service of people incredible really. All of them specifically Rafael and Sully .
I like all
Thank you very much for your positive review of our hotel, we hope to see you next time.
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewExcellent spa and restaurant options. Great location.
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewStaff was extremely friendly, easy going, and accommodating. Breakfast was excellent. The facilities, including the gym, were well appointed, clean, and very well maintained. The bed was among the most comfortable I've slept in.
The door on the bathtub/shower was somewhat leaky. This is a very minor issue that didn't adversely impact my stay.
Many thanks for your positive review, we hope to welcome you again soon, kind regards
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewCozy, comfortable, great spa, great breakfast, great common area. Dedicated Ski/snowboard room/locker. The hotel is really great!
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewThe breakfast was good - great variety and latte! The spa was wonderful and the personal touches in the rooms including hand written welcome notes, room amenities and toiletries were a nice touch as were the goodies in reception after a day out.
The hotel advertisement shows a nice lounge area with a fireplace. Unfortunately it was a smoking parlor so unless non smokers were prepared to sit in and put up with second hand smoke it was out of bounds. There wasn’t really anywhere else to sit relax and read etc. It seems to me that the parlor was big enough to have a smoking and nonsmoking section to accommodate everyone. This was really the only negative of our experience at the hotel.
Reviewed: 22 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified review