تقييمات Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition 5 نجمة

Dear SALEH, Thank you for sharing your thoughts. We understand that the traditional style and antique furnishings may not be to everyone’s taste. As our hotel is located in a historic building, we’ve intentionally blended genuine antiques with modern touches to preserve its unique charm and character. That said, we truly appreciate your feedback and will keep your comments in mind as we continue striving to balance comfort with our historic ambiance. We hope to welcome you again for a stay that better suits your preferences. Kind regards - Melanie Brandenburger / Cluster Guest Relations Manager

Dear SALEH, Thank you for sharing your thoughts. We understand that the traditional style and antique furnishings may not be to everyone’s taste. As our hotel is located in a historic building, we’ve intentionally blended genuine antiques w… عرض المزيد

Dear Abeer, Thank you for sharing your thoughts with us. We're truly sorry to hear that your experience did not meet your expectations. We take all feedback seriously, as it helps us improve our services and facilities. We are quite surprised by the negative review, especially since you mentioned during your stay that everything was satisfactory. We always aim to ensure that our guests have the best experience possible, and we would truly appreciate it if you could share with us what specifically led to these impressions. Your detailed feedback would help us address any concerns and improve our service. We genuinely hope to better understand your perspective and would be grateful for any additional insights you can provide. Sincerely - Melanie Brandenburger / Cluster Guest Relations Manager

Dear Abeer, Thank you for sharing your thoughts with us. We're truly sorry to hear that your experience did not meet your expectations. We take all feedback seriously, as it helps us improve our services and facilities. We are quite sur… عرض المزيد

Dear Alattiyh, Thank you very much for your great feedback of your stay with us. We are more than happy to read, that we could add a bit to make your Zurich stay memorable and enjoyable. Your opinion is a big motivation for our Hotel Team members to continue with the efforts, thank you for it! We are looking forward to the pleasure of welcoming you again and wish you all the best. Kindest regards - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Alattiyh, Thank you very much for your great feedback of your stay with us. We are more than happy to read, that we could add a bit to make your Zurich stay memorable and enjoyable. Your opinion is a big motivation for our Hotel Team m… عرض المزيد

Dear Haider, Thank you very much for being our guest and your feedback. Even though we regret that we were not able to fully convince you with our price/performance ratio, we are pleased that we at least managed to do so with the location. We always strive to offer our guests the best possible service and comfort and we hope that you had a pleasant time in Zurich. We would be delighted to welcome you again and wish you all the best until then. Best wishes - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Haider, Thank you very much for being our guest and your feedback. Even though we regret that we were not able to fully convince you with our price/performance ratio, we are pleased that we at least managed to do so with the locati… عرض المزيد

Dear Alattiyh, Every review is important to us as it allows us to look at our Hotel with guest’s eyes and helps us to detect areas need to be improved, finally to reach our goal: guest satisfaction. We are more than happy to read, that we could add a bit to make your Zurich stay memorable and enjoyable. Your opinion is a big motivation for our Hotel Team members to continue with the efforts, thank you for it! We are looking forward to the pleasure of welcoming you again and wish you all the best. Kindest regards - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Alattiyh, Every review is important to us as it allows us to look at our Hotel with guest’s eyes and helps us to detect areas need to be improved, finally to reach our goal: guest satisfaction. We are more than happy to read, that we c… عرض المزيد

Dear Abdulaziz, Thank you for welcoming you to our hotel and for taking the time to write a review. We are delighted that you enjoyed your stay in general and that you were particularly impressed with our service. We are very sorry that you were not entirely satisfied with the air conditioning. We always strive to offer our guests the best possible service. Our building does indeed have a historic history and we want to retain its charm. The keys are therefore still in the classic design. You are welcome to hand the key in at reception at any time if you do not want to carry it with you. We look forward to welcoming you back to our hotel in the future and wish you a pleasant time until then. Best wishes - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Abdulaziz, Thank you for welcoming you to our hotel and for taking the time to write a review. We are delighted that you enjoyed your stay in general and that you were particularly impressed with our service. We are very sorry that you… عرض المزيد

Dear Mohamed, Thank you very much for your great review of our hotel and your stay with us. We are very happy to see that you enjoyed a pleasant time in Zurich and that we were able to contribute to it. We are looking forward to welcome you back again and wish you all the best until then. Best regards - Melanie Brandenburger / Cluster Guest Relation Manager

Dear Mohamed, Thank you very much for your great review of our hotel and your stay with us. We are very happy to see that you enjoyed a pleasant time in Zurich and that we were able to contribute to it. We are looking forward to welcome you… عرض المزيد