We loved the Alex Lodge - and hope to return next year. Everything exceeded our expectations: the well designed apartment with outstanding views of the Matterhorn; the fully furnished kitchen with attention to details; the spa facilities with steam room and sauna; the morning delivery of bread; the starter kit on our first day (milk, water and juice); and the warm welcome and service of our host Pamela who accommodated our needs. We have booked many self-catering ski apartments over the past 20 years - and Alex Lodge is by far our favourite. I can not recommend Alex Lodge enough. You must go!

Stayed in February 2025

Nothing.

Excellent property and standard of finish. Pamela was also very helpful and a great host.

Stayed in January 2025

Nothing. It was a bit of a walk to town (10 mins or so), but that wasn’t really a problem for us (unless you’re in a rush somewhere) - and meant that we were actually in a quieter part of Zermatt.

Everything. Beautiful, clean, new, well maintained, and super friendly owner / staff. Had a wonderful stay.

Stayed in October 2024

Location, host, facilities / amenities were the best of the best!

Stayed in August 2024

Nothing

Stunning Views of The Matterhorn! The Alex Lodge is beautiful and very well laid out. It was great to have a group of 7 and everyone had their own bedroom and bathroom. The lodge was spotlessly clean. The views were amazing! Pamela is a fantastic host, from being picked up promptly at the train station to bread the first morning to being taken back to the train station for our departure everything was fantastic! I truly hope to return to spend more time in beautiful Zermatt and I will definitely stay at the Alex Lodge! It is a short walk to town and the area by the lodge has wonderful restaurants.

Stayed in July 2024

The property is close to the city center but is far enough away from the tourists and is very quiet!

Stayed in July 2024

The view of the Matterhorn from our living room area and deck was incredible. Having a real wood burning fireplace was a special treat. Apartment was impeccably clean and felt inviting like home. Kitchen was well equipped including a state of the art dishwasher. Heated floors.!!! Being warmly greeted by the owner made us feel like VIPs. Spa steam room and sauna were spotless and wonderful. Massages were amazing and very reasonably priced. Extra unexpected touches like the basket of fresh bread our first morning and a refrigerator stocked with some basics was so thoughtful. Highly recommended.

Stayed in June 2024

The weather machine broke down and 2 days were cloudy! The beds were too comfy so we didn’t want to get up in the morning!!

Superbly appointed, every thing we needed except a fondue set but the lovely host, Pamela brought us one as soon as we asked. Amazing view of the Matterhorn. Pamela met us at the station and all our bags were taken into the apartment, she then came to pick us up in town later at the check in time. The same when we left, nothing was too muck trouble. We had fresh bread & croissants delivered to our door everyday, complimentary. The apartment was cleaned and fresh bedding twice during the week. An absolute 5 star experience.

Stayed in March 2024

There is anything we did not like.

The Alex Lodge apartments were fantastic. We had such a wondeful time, with the fireplace and the spa. The host was simply great. I could not have asked for more

Stayed in December 2023

Fresh bread delivered daily. Beautiful view of the Matterhorn. Pamela was a wonderful host!

Stayed in October 2023

This four bedroom apartment could not have been nicer. The rooms each have their own bathroom. The kitchen and living room are so nice and comfortable. The view of the Matterhorn is impossible to beat.

Stayed in July 2023

We had a wonderful stay at Alex Lodge. We had the two bedroom and it was even more spacious than anticipated. We appreciated having a full kitchen to prepare meals and enjoyed the views of the Matterhorn from the balconies. The hosts are so nice and Pamela even picked us up at the train station when we arrived and then took us back at the end of our trip. The photos of the property and rooms are gorgeous and the place is even more lovely and luxurious in person.

Stayed in July 2023

written instructions for coffee machine use possibly (e.g., we were unsuccessful to use the foamer for making cappucinos).

helpful starter kit, great coffee machine, perfectly timed mid-week cleanings, spacious living room.

Stayed in February 2023

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in January 2023