Reviews of Hotel Alex 3 stars
Ringstrasse 332, 3954 Leukerbad, Switzerland

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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreatly appreciated the games’ room freely available. Also the SPA of the hotel with saunas hammam, relaxing area (tasty apricots offered). Breathtaking view from the room, a very peaceful place made exceptional by the sincere hospitality and kindness of host! Looking forward to be back !
Dear booking guest, Friendliness comes from the heart here. Our hotel guests love our wellness facilities with their various attractions. We are already looking forward to welcoming you back. Warm regards, L. Gentinetta
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewTraditional Swiss family hotel, with great breakfast and nice hosts. They speak both German and French and answered all my question about the village and the available activities. The rooms are clean and quiet.
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Dear booking guest, friendliness comes from the heart and our guests love the regional breakfast buffet with its fresh products. Kind regards L. Gentinetta
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in February 2025
Verified reviewThe funicular from the ski room to the ski lift was magic!
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in February 2025
Verified reviewSuper location with friendly personal.The hotel is very close to the skipist.Breakfast is very good and you have also a nice SPA area.
Dear booking guest, friendliness comes from the heart with us. Our guests love the regional breakfast buffet with its fresh products. Our ALEX-Express takes you directly to the Torrent railway. Kind regards L. Gentinetta
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewprivate lift, breakfast, easy and close parking
Dear booking guest, thank you very much for the great review. Our guests love the ALEX-Express which takes our hotel guests to the Torrentbahn. Best regards L. Gentinetta
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewI like the cozy vibe in the hotel.
Nothing! Maybe a coat rack make the room complete!
Dear booking guest our hotel guests love the ambience of our hotel which is in the Alps past Best regards L.Gentinetta
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewReviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewheartful, warm, super friendly welcoming, made me feel very special. rooms are super quiet at night, you can sleep very deep. perfect cleanliness in all facilities and rooms
maybe extra towels/bathrobes for the spa beeing prepared in the room would be nice
Dear booking guest, thank you for the great review. Friendliness comes from the heart with us. We really attach great importance to cleanliness. The wellness linen is available free of charge at reception for sustainability reasons. Kind regards L. Gentinetta
Dear booking guest, thank you for the great review. Friendliness comes from the heart with us. We really attach great importance to cleanliness. The wellness linen is available free of charge at reception for sustainability reasons. Kind r… Show more
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 10 July 2024 · Stayed in July 2024
Verified reviewReviewed: 12 May 2024 · Stayed in May 2024
Verified reviewWarm welcome, very friendly staff, generous breakfast.
Dear booking guest, thank you very much for your review. Friendliness comes from the heart with us. Our guests particularly appreciate the regional breakfast with fresh produc
Reviewed: 20 March 2024 · Stayed in March 2024
Verified reviewthe single room i had is big and clean and has a balcony (the view is to the forest); Hotel had excellent wifi, good breakfast ; location is near the Torrent skilift and has its own funicular which goes to the ski lift and to "Promenade" street . Otherwise you have to hike a bit :) The lady from the reception is awesome- she is so helpful and polite , i believe you wont gonna find someone like her in the area :) They have an amazing spa zone (roman style) with dry and wet sauna, jacuzzi, nice resting area
missing of a minibar in the room
ear booking guest, Thank you very much for your good review, friendliness comes from the heart with us. The ALEX Express is truly a unique and exclusive service for our hotel guests. Our hotel guests appreciate the regional breakfast buffet with its fresh products. The wellness centre with its various saunas and steam baths is also much appreciated. Kind regards L. Gentinetta
ear booking guest, Thank you very much for your good review, friendliness comes from the heart with us. The ALEX Express is truly a unique and exclusive service for our hotel guests. Our hotel guests appreciate the regional breakfast buffet… Show more
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewThe sauna!
Dear booking guest, We are delighted that you enjoyed your holiday so much. Our wellness area is truly unique. Best regards L. Gentinetta
Reviewed: 19 February 2024 · Stayed in February 2024
Verified review