Reviews of Hotel Alexander 4 stars
Hertensteinstrasse 42, 6353 Weggis, Switzerland
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Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe swimming pool, the views on the lake, the location, and how kid friendly it was! They were super lovely and super accomodating. The location is superb and it is absolutely adapted to kids (they even gave our little one a bathrobe for his size!).
The beds were unfortunately very hard which made our rest not as good as we thought it would be. But that was the only thing!
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 February 2024 · Stayed in February 2024
Verified reviewStaff was very helpful and informative
Reviewed: 20 October 2023 · Stayed in September 2023
Verified reviewReviewed: 13 August 2023 · Stayed in August 2023
Verified reviewThe views are beautiful you couldn't ask for a better view of lake Lucerne it's a really lovely spot to be in.
The staff are rude and have low level customer service skills, the room comfort is adequate beds are extremely thin with poor quality linens, facilities extremely outdated gym equipment, pool is dirty, overall I was disappointed with this stay as it's not cheap, you pay for the view which is free when you walk down the street just makes you analyse what your really paying for, customer service is slipping and continues to slip in the hospitality industry. NEEDS A FULL UPDATE AND OVERHAUL
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewThe views are beautiful you couldn’t ask for a better view of lake Lucerne it’s a really lovely spot to be in.
The staff are rude and have low level customer service skills, the room comfort is adequate beds are extremely thin with poor quality linens, facilities extremely outdated gym equipment, pool is dirty, overall I was disappointed with this stay as it’s not cheap, you pay for the view which is free when you walk down the street just makes you analyse what your really paying for, customer service is slipping and continues to slip in the hospitality industry. NEEDS A FULL UPDATE AND OVERHAUL
Reviewed: 27 March 2023 · Stayed in March 2023
Verified reviewmany different saunas, spa was quite big
german front desk who welcomed us was very unfriendly and we didn't feel welcome