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Reviews of Hotel Alexandra 3 stars

Via San Gottardo 43, Muralto, 6600 Locarno, Switzerland

#25 of 43 hotels in Locarno

Guests' Choice

Review score

Based on 117 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 6 August 2025

    9.0
    Great location
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    The third floor is a little low to get in. A shared restroom and shower might be takes getting used to although it wasn’t a problem to me.

    AC, very good continental breakfast, comfortable bed, TV, quietness, seating outside, easily reachable, bus station close by, Supermarkets nearby, well cleaned

    Stayed in August 2025

  • Reviewed: 11 July 2025

    9.0
    Relaxing spot with beautiful surroundings
    • Leisure trip
    • Couple
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night

    The staff were lovely and welcoming, the building itself was beautiful and tastefully decorated. The shared bathroom situation was incredibly clean and well done. We also really enjoyed the breakfast (croissant, breads, eggs, meats and cheese, yogurts, cheese, juice, coffees, etc.) and the outdoor seating. Small room but very cozy and we slept great. The price is also comparatively low to other places in the area. Well located with a bus station directly outside and easy walk down to the lake.

    Stayed in July 2025

  • Reviewed: 31 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    No connected bathroom

    Price

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    Great and care stuff. There is parking and elevator. Breakfast was good. Room is new and clean.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    10
    Great place in Locarno
    • Leisure trip
    • People with friends
    • Triple Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    I could not give a better rating to the Hotel Alexandra. Staff and the place were amazing!

    Stayed in April 2025

  • Reviewed: 23 April 2025

    9.0
    Charming place
    • Leisure trip
    • Group
    • Triple Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    This Place is very charming, the staff is very welcoming and warm. The manager/owner loves this place and it shows. Our room was very clean and had a nice view over the lake. The location is great, just a couple of minutes from the lake. I really enjoyed the coffee, it was good quality, same as the breakfast, the honey was delicious. It would be helpful to have some sort of hangers or a chair in the shared shower to place the personal belongings.

    Stayed in April 2025

  • Reviewed: 31 December 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    The communication with the staff is excellent they are all responsive at all times, the location is great the view in our room is stunning we enjoyed the breakfast. We recommend this hotel for group of friends of family who wants to have a nice vacation in locarno😊

    Stayed in December 2024

  • Reviewed: 4 October 2024

    10
    Thanks for the great stay!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is exceptionally warm and friendly. The room we got was quiet, making it easy to sleep

    Stayed in October 2024

  • Reviewed: 8 August 2024

    10
    A wonderful wonderful place!
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights

    Outstanding! Lovely villa: Excellently renovated with taste and style. Beautiful garden - well maintained. Excellent breakfast. Property maintained to the highest possible standard. Immaculately clean. Managed to perfection by Andrea; attentive, kind but in no way overbearing. Highly recommended!

    Stayed in August 2024

  • Reviewed: 10 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    No chair in the room

    The airco.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    Top location, very clean

    Stayed in July 2024

  • Reviewed: 29 June 2024

    9.0
    We had a pleasant stay even for just one night. Sebastião was a great help and so were the other part of staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not available

    It was super clean all around

    Stayed in June 2024

  • Reviewed: 13 May 2024

    10
    Recommended hotel for your stay in Locarno.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely nothing.

    The staff makes you feel very comfortable at all times, Luigi, Sabastien and the ladies are just at your service to make your stay unforgettable.

    Stayed in May 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Shared Shower and Toilet
    • Stayed 3 nights
    • Submitted via mobile

    We had a great time in Locarno. We booked the rooms with the shared bathroom, and even though it's not the same as having your own bathroom, I have to say they were very clean and did not bother us to use them at all. The location is great, there is a bus stop right next to the hotel and you can go to the center and other towns easily. The service was excellent, Everyone was very nice and helpful. And the breakfast was delicious, we enjoyed it every morning :)

    Stayed in April 2024

  • Reviewed: 15 February 2024

    10
    Would stay here again
    • Leisure trip
    • Family with young children
    • Double Room with Shared Shower and Toilet
    • Stayed 2 nights
    • Submitted via mobile

    I only found the hairdryer late into our stay. It would have been more convenient to have a hand towel in the shared bathroom and soap in the bathroom in the lobby.

    The staff were very kind and also very helpful before our stay. The whole team was very hospitable and did their best to help us to feel at home. They also gave us practical and very useful information for travelling around Ticino. The place was very clean and comfortable and the location is very good.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night

    no lift

    average breakfast, could be better to add some Halal options!

    Stayed in February 2024

  • Reviewed: 15 January 2024

    9.0
    Great experience, we enjoyed this trip.
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    The only comment: I would like there to be slippers in the room. Since the room was not warm enough for the January weather and the floor was very cold.

    The hotel is in a great location and with wonderful views of the mountains. We really liked the atmosphere in the room and in the hotel. Good service and delicious breakfast.

    Stayed in January 2024

  • Reviewed: 17 December 2023

    8.0
    A great place to stay
    • Leisure trip
    • Family with young children
    • Double Room with Shared Shower and Toilet
    • Stayed 2 nights
    • Submitted via mobile

    A few minus: no elevator to our room on the 3rd floor & slanted ceilings were we bumped our heads a few times.

    The feel of the hotel, very nice & very looked after and clean. On both days the staff was really friendly and helpful. Breakfast was delicious with loads of different breads, brioche, tarts, eggs, cereals, meat, cheese etc. Coffee was delicious too.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast but eggs weren't cooked, you had to boil them yourself.

    Cleanliness, communication with staff, quick reply and considerate.

    Stayed in December 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room ist at the side of backyard, but i dont know on the front side of the street, if its loud or noisy?. But the facilities is good nothing to change, is good convenience and is good infrastructure thats nice👍

    Cant sleep because of the baby,s cry, but it is normal is not failure...that's life. Weve been also was baby...

    Stayed in October 2023

  • Reviewed: 28 October 2023

    10
    Great location with on site parking… staff very accommodating and friendly.. great room and breakfas
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great staff, breakfast varied and comfortable room

    Stayed in October 2023

  • Reviewed: 23 September 2023

    9.0
    Clean, modern hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Prices for coffee in room (4$ per nespresso) and paying fir parking when there are designated spots…just add to the price and include

    Clean and comfortable hotel, great staff and breakfast

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    We stayed in one of the rooms in the top floor where you had to share a bathroom and shower, which wasn’t ideal for us is two women travelling alone.

    Beautifully decorated hotel with attention to detail and great price! Breakfast was lovely and the staff was awesome and helpful!

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    Excellent choice to stay in Locarno
    • Business trip
    • Solo traveller
    • Double Room with Shared Shower and Toilet
    • Stayed 5 nights
    • Submitted via mobile

    The floor was squeaking when I walked on it, so that’s disturbance for other guests.

    Amazing staff and very good value for money. Close to city center, quiet area, decent parking and very good price.

    Stayed in September 2023

Showing 1 – 25

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