Reviews of Alpenblick Hotel & Restaurant Wilderswil by Interlaken 3 stars

Comfortable and clean rooms. Some are renovated, but alao those which aren't renovated are cosy and comfortable. Nice traditional internal decoration. Helpful staff. Parking place just outside the hotel.

Nothing

I am 80 yrs old, had to walk up 45 stairs to our room, we only stayed for (1) one night out of 7 nights stay, & we left. Hotel had no elevator

Restaurant was excellent.

The outside is really cute. However, only a couple rooms are renovated w air conditioning. This was not disclosed in the booking description. It was August and 90° out. My single room was awful. It was incredibly small with bed, table, small wardrobe closet. I cleared everything of the small table to set my suitcase (26 inch) as there was not even floor room for it. It was quite hot and the hotel charges daily for use of a fan. No elevator or help with luggage which I could live with but I had 3 flights of very narrow, poorly lit curved steps. If you are mobility impaired in ANY way I would avoid this property. Dusty clutter everywhere...stuffed animals in a pram, messy porcelain dolls on chairs, dust covered knick knacks. Not charming; more like creepy. It was not inexpensive either.

Very small. Selections were limited. Staff seem grumpy. Quality of food was ok. Nothing special.

Had to argue with the staff to get a room that we had request to get AC. My sister in law had a single room that was so small you couldn't hardly turn around. It was 90+ degrees and they wanted to charge $10 a day for a fan. Location was not good. No way I could walk from the train station to the hotel. Only 1 other restaurant within blocks of here.

Pitoresk Swiss hotel, centrally in the old village with beautiful views on the mountains

Breakfast staff can use a CX training

The stuff is super-friendly. The location is perfect for a trip to Interlaken and it's connected to everything. As soon as you arrive they give you your passes for all buses in the area so you can travel safely and comfortably. Breakfast was super-complete. We'll return, that's for sure.

Very old property.

The owner’s attitude was very disappointing. On our first day, we arrived late and found the entry door locked. While the owner did open the door, she seemed very annoyed and told us we should have left our room key at reception—something that was never explained to us beforehand. We completely understand that staff can sometimes forget to mention things, but instead of acknowledging that, the owner spoke in a very uncomfortable and unfriendly tone, without considering that it was her staff’s mistake. A good owner should take responsibility when their team fails to inform guests properly, rather than making the customer feel at fault.

This hotel was extremely disappointing. Despite being listed as three stars, the experience felt closer to one. There was no air conditioning, and when we asked for a fan, they wanted to charge an additional 10 francs per day for rental. The bathroom had no shampoo or conditioner, just a thin all-in-one liquid soap. Extra towels were not provided, and there were no outlets near the beds. The hotel also doesn’t offer basic amenities like an iron, fridge, or microwave. We even had to leave our food at a nearby restaurant because of the lack of storage. To make matters worse, there was no ice available for drinks and only a single shared kettle for all guests to use. Overall, this was one of the worst hotel stays I’ve ever had. Save your money and book somewhere else—you’ll thank yourself later.

Good location in a quiet town. Beautiful view from the balcony with lovely flowers

Too small. We can not open two luggages in the same time.

It's an old chalet that is likely going to go down well with an older crowd looking for history but definitely not for the modern traveller. The property is ageing and not a great choice for summer months.

Overall it wasn't a good experience. The room was small and an attic conversion, no balcony and when we asked for a room with a balcony; it was denied. It was unbearably hot 2 days and the room was small and boiling hot! When we asked for a fan; it was provided to us at an extra cost of 20CHF! That was ridiculous considering we spent 2 sleepless days at this hotel due to extreme heat and poor ventilation in the room. Breakfast was average too, all cold items only. The nearest station is Wilderswil that is a 10 to 12 minute walk from the hotel. Avoidable hotel and too expensive for the amenities provided.

I stayed at Alpenblick Hotel hoping for a relaxing countryside experience, but unfortunately, it did not meet expectations. The property is located in a quiet rural town, which offers some charm, but the building itself is an old house that feels dated and not well maintained. Cleanliness was below standard — both in the room and common areas — and the lack of air conditioning made the stay uncomfortable, especially during warm weather. The layout and amenities were not convenient for guests, which added to the overall discomfort. With proper maintenance, improved cleanliness, and some basic upgrades, this hotel could make much better use of its location. Unfortunately, in its current state, I would not recommend it.

Beautiful property, renovated 400+ year old building. Rooms comfortable and with beautiful balcony view. Classic European breakfast served daily. Dining area and outdoor terrace comfortable and inviting. Staff is pleasant, accommodating, and knowledgeable about the surroundings, where to go what to do. Ten minute bus to Interlaken center. Will definitely return to this lodge next visit.

I think the facilities this hotel provides for the amount of money they charge is unreasonable. The rooms are not at all spacious, with no ventilation. Table fans are charged extra 10CHF per night. The lighting is extremely poor. My wife has a claustrophobic event in the room. The beds are horrible. We had to leave on the third night and book another hotel in interlaken west.

I think the facilities this hotel provides for the amount of money they charge is unreasonable. The rooms are not at all spacious, with no ventilation. Table fans are charged extra 10CHF per night. The lighting is extremely poor. My wife has a claustrophobic event in the room. The beds are horrible. We had to leave on the third night and book another hotel in interlaken west.

Just rustic and great for the location

Nothing really was bad

I had a disappointing experience here. All the rooms are very different from each other - I was given Room 4, which was quite small and right in front of the common washrooms. Despite requesting a change, it wasn't accommodated. The room was extremely hot, with no air conditioning (some other rooms have it), and I was charged 10 francs per night just for a table fan. You can find properties in Interlaken for similar prices, which would be much more convenient for travel and connections. I would recommend avoiding Room 4 at the very least.

Traditional Swiss. Very hospitable. Easy to find in a nice rural location with views of the Mountains

Nothing