Dorfstrasse, 3944 Unterbäch, Switzerland
#1 of 4 hotels in Unterbäch
Guests' ChoiceBased on 28 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
8.9
Staff
9.8
Value for money
8.9
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: March 1, 2025
Karolina
SwitzerlandThe rooms at Hotel Alpenhof perfectly blend classic charm with modern comfort. While the hotel has an old-style design, everything is impeccably maintained and feels fresh. The rooms are spacious, cozy, and beautifully decorated, creating a warm and inviting atmosphere. We especially loved the romantic ambiance, with soft lighting and a stunning mountain view that made the stay even more special. The beds were comfortable, but they were two separate beds pushed together. It would be even better if the double rooms had a proper one-piece mattress for extra comfort. Everything was spotlessly clean, and all amenities were well-thought-out. Whether for a romantic getaway or a ski trip, the rooms offer great value for the price. We would definitely stay here again
Stayed in February 2025
Reviewed: February 24, 2025
Mike
SwitzerlandSuper friendly and helpful staff. Great food
Stayed in February 2025
Reviewed: February 20, 2025
Armin
SwitzerlandIn the center and close to the ski area
Stayed in February 2025
Reviewed: January 2, 2025
Nicoleta
GermanyThe staff was very nice and friendly, rooms are clean , food is great . Location is nice , great views. 👍🏻
Stayed in January 2025
Reviewed: October 2, 2024
Jarosław
PolandLocation is quite remote.
Staff were extremely helpful. Especially a huge shout out to Patric who made my life really easier.
Stayed in September 2024
Reviewed: February 18, 2024
Aileen
United KingdomEverythibg was great apart from the Public toilets on the ground floor were rather odd as were not segregated for male and female, within one room there were 3 cubicles all open to top and bottom of walls, 2 for men and 1 for women. This gave no privacy and felt exceptionally uncomfortable as a woman. If I had gone in and there was a man already using them I would have not wanted to use them, and equally if I was using one and a man had come in I would have felt uncomfortable and exposed and fearful.
Very helpful and friendly staff. We had a standard double room which was spacious, modern and clean with a lovely view. The balcony was nice. Breakfast was good, plenty of it. A wider range of cooked options would have been nice. The restaurant was lovely, nice varied menu with good straightforward options, child friendly.
Stayed in February 2024
Reviewed: January 31, 2024
Stuart
United KingdomThe staff were very friendly. Such a great alpine hotel!
Stayed in January 2024
Reviewed: November 26, 2023
Harib
OmanAbsolutely nothing!
We had an exceptional experience at this hotel! The staff was incredibly welcoming, making our stay truly enjoyable. The atmosphere was wonderful, and every aspect exceeded our expectations. Highly recommend!
Stayed in September 2023
Reviewed: September 7, 2023
Christian
SwitzerlandVery frendly staff
Stayed in September 2023
Reviewed: July 31, 2023
Mihály
Hungary-
Excellent stuff, nice wiev, well managed hotel
Stayed in July 2023
Reviewed: July 24, 2023
David
United KingdomNothing
Fantastic room , amazing views Hotel staff were is helpful and friendly Would absolutely recommend this hotel
Stayed in July 2023
Reviewed: June 28, 2023
Bijan
SwitzerlandBeds can be better, but still very good.
Simple, clean, extremely nice staff. Can’t do better on my opinion.
Stayed in June 2023
Reviewed: January 9, 2023
Sandra
SwitzerlandFriendly helpful staff, spacious comfortable rooms, location.
Stayed in January 2023
Reviewed: December 30, 2022
Ecda
Switzerland- Nothing
- The staff was very helpful and professional during the entire stay. - The property is well maintained and has a superb view in addition to its location. - The restaurant is really good. The breakfast included a rich and high-quality selection.
Stayed in December 2022
Reviewed: October 15, 2022
Adriana
PolandThe price for sgl the same as for dbl.
Very good location, close to cableways. Spacious room, quiet, good breakfast, helpful staff.
Stayed in September 2022
Reviewed: October 10, 2022
Elena
CanadaThe view, the room and the staff was wonderful. Thank you!
Stayed in October 2022
Reviewed: October 8, 2022
Global5000
IsraelSince there's no Aircon, we slept with an open window, Every hour through the night the church bell across the street woke us up, and at 7AM - a full orchestrated melody... I know it's not the hotel's fault, but something has to be done with this. The TV is at the size of a computer monitor...
It was my 2nd stay there, and I came because the 1st time was great. Patrick from reception is so friendly, helpful and assisting! We had a great dinner in the hotel's restaurant and the breakfast is also very good. The room was big with great mountain view.
Stayed in September 2022
Reviewed: October 8, 2022
Sudaporn
SwitzerlandThe church bell that ring every hour until 11pm especially when you have to open the window. But I am also a quiet sleeper so it disturbed my sleep.
The staffs are very helpful trying to accommodate our needs.. Food is very great and Breakfast has good variety. Bed is comfortable for me (165cm) but it is too small for my 187cm Colleague. Great value for Money and it is so close to the ski lift.
Stayed in September 2022
Reviewed: September 25, 2022
Vamsi
BelgiumGreat place to stay. Very friendly staff. Very nice breakfast
Stayed in August 2022
Reviewed: January 5, 2024
Franziskus
SwitzerlandThere are no comments available for this review
Stayed in January 2024
Reviewed: January 5, 2024
Julia
SwitzerlandThere are no comments available for this review
Stayed in January 2024
Reviewed: July 30, 2023
Ferdinand
South KoreaThere are no comments available for this review
Stayed in July 2023
Reviewed: February 21, 2023
Linda
SwitzerlandThere are no comments available for this review
Stayed in February 2023
Reviewed: December 31, 2022
Mohammed
Saudi ArabiaThere are no comments available for this review
Stayed in December 2022
Showing 1 - 25
Lubbock, US
Blackpool, UK
Arcore, Italy
Toiano, Italy
Tuba City, US
Castellammare del Golfo, Italy
Tczew, Poland
Jeju, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content