Reviews of Hotel Alpina 3 stars
Hofe 454, 3925 Grächen, Switzerland

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Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewWe enjoyed a very nice and cosy stay at the Alpina in Grächen. The staff was super nice and the room spacious and comfortable. We got exactly what we expected and would book it again. Perfect for a break in the mountains.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewHotel is well located in a quiet area. Cozy room, comfortable bed. Nice breakfast.
Nothing
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewGreat value for price. Very central, but quiet location. So many great choices at the breakfast buffet. Very clean and cozy room. And last but not least the nicest staff (espc. Elsbeth). Highly recommend.
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 October 2024 · Stayed in September 2024
Verified reviewI really liked the location being a short walk from the center of town which made sure it was quiet and convenient too. The host was very friendly and was able to help us on a number of needs.
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewAlthough I did not speak German the host and I were able to communicate and she went out of her way to make our stay on the front and back end of doing the UTMR a wonderful experience. It is really close to the city center and far enough to be quiet.
Nothing
Reviewed: 27 October 2023 · Stayed in October 2023
Verified reviewReviewed: 16 September 2023 · Stayed in August 2023
Verified reviewReviewed: 2 September 2023 · Stayed in August 2023
Verified reviewWell located within easy walk to the center but in a quiet spot. Very large room with balcony. Generous and diverse breakfast.
Nothing
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewthe place, the price.
I could not seat everywhere when I arrived for breakfast. forced to use the table already used by someone else. very bad thing. 2023Aug20
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewAmazing location Elisabeth was an amazing host.
Reviewed: 18 August 2023 · Stayed in July 2023
Verified reviewReviewed: 11 August 2023 · Stayed in August 2023
Verified reviewReviewed: 8 August 2023 · Stayed in August 2023
Verified reviewEverything was great, the staff was very friendly and they made it possible for a very late check-in. Room is big enough, have everything you need and the breakfeast is good. I would definitely come back.
Reviewed: 7 August 2023 · Stayed in July 2023
Verified reviewReviewed: 24 July 2023 · Stayed in July 2023
Verified reviewBeautiful location and mountain view was incredible! Breakfast was delicious, can definitely recommend!
Gruss aus Grachen Hotel Alpina
Reviewed: 23 July 2023 · Stayed in July 2023
Verified review- cleanliness!!! - room size - really nice staff -starched sheets
We did not know that the movement of cars in your city is severely restricted. We caught an extremely narrow road where it was impossible to go back and there was a 5 cm fence and a retaining wall on the other side. this was really scary. We would be happy if you send us parking information in advance.
Reviewed: 21 July 2023 · Stayed in July 2023
Verified reviewLocation, it's very beautiful place and location around, right in the middle of mountains and not far from zermatt. however their is steep elevation of 9-10km to reach hotel.
Its bit hard to reach hotel, location is missing from google maps, you must use coordinates and walk towards an elevated place leaving your car in parking which might be 100-200m away. additionally, breakfast selection could be better.
Reviewed: 17 July 2023 · Stayed in July 2023
Verified reviewEverything.
Reviewed: 15 July 2023 · Stayed in July 2023
Verified reviewVery clean, excellent breakfast buffet, fantastic location, balcony
Reviewed: 3 July 2023 · Stayed in July 2023
Verified review