Nothing, it was perfect for our stay

Excellent location, not too far from train and next to the First lift right on Main Street

Stayed in August 2025

Breakfast could be improved a bit. Also it's a bit pricy, but I guess that's just because it's in Switzerland.

Location was perfect, right next to the first cable car station. The room was spacious and clean, albeit a bit old fashioned. The staff was super friendly and kind.

Stayed in August 2025

Breakfast , in the center of events

Stayed in August 2025

I did have to carry my heavy suitcase up a flight of steps, but I kind of knew I was coming to Europe and that was gonna be the case.

Location was great and my view was wonderful.

Stayed in July 2025

Been to Grindelwald dozens of times. Great location , wonderful staff ( and owner)

Stayed in August 2025

All was good

It was fantastic 5 nights stay! Great location of the hotel, very quiet, private parking, friendly and helpful staff, yummy breakfast. The departure from the hotel was like leaving your relatives, the lady at reception even presented to us two bars of local chocolate

Stayed in August 2025

All was good.

Lovely Swiss chalet style hotel with lots of character and very friendly/helpful owner, great breakfasts, good size room/balcony, impressive sauna room (to help revive after long hikes) and all conveniently located by the First lift. Would gladly stay here again.

Stayed in July 2025

The price was quite strap for us but we booked veey close to the date so that's on us!

Gorgeous family run hotel with a warm welcome and departure! They made our stay extra special and always very friendly. We would absolutely stay here again!

Stayed in July 2025

One of the shutter’s was damaged so we couldn’t close it and the sun light woke us up at 6am. But we managed to go back to sleep, so it was ok.

The hotel is run by the owner and you can see that she knows very well how to offer a perfect service and takes pride in it. The breakfast was fantastic, with high quality products. Thank you!

Stayed in June 2025

Wooden big room and location

Stayed in June 2025

We didn't find anything that we didn't like.

Both the breakfast and location were exceptional

Stayed in June 2025

One the best hotels I have ever stayed at. Staff is wonderful and, helpful. The Chalet style is very familial with nice local decorations. I am looking forward to coming back to stay here.

Stayed in June 2025

Good location close to Grindelwald First Station. VERY WARM AND NICE HOTEL. The staff nice to help with their work. 👍👍

Stayed in June 2025

Good location to explore Grindelwald and the beauty of the town and Swiss Alps. Good value for money if you book early, good breakfast, convenient location for all key highlighting including cable cars and other rides. 2mints from the bus stop in the town itself, can locate easily. Friendly and helpful staff.

Stayed in May 2025

Lovely hotel. Extremely friendly and helpful staff. Brilliant location. There is a kettle in the room!

Stayed in May 2025

Location was perfect in the heart of town but close to the train station. I was able to walk next-door to do the first Grindelwald lift. Be sure to use your half pass there. Check-in staff at the hotel was amazing and very friendly. I felt very comfortable staying there alone.

Stayed in April 2025

Great breakfast with fresh ingridients, fresh made eggs. Rooms are comfy and clean. Parking is easy. Decoration is a Bit 80is.

Stayed in April 2025

Great location. Friendly staff. I was surprise that key gas to be left in a board in exchange for the building key, where any one can have access to the room key after that. I suppose is safe but I had never experienced that key system before.

Stayed in March 2025

Loads of choice for breakfast. Hotel is ideally placed for access to the gondola. Room was great and staff were very good to us.

Stayed in March 2025

Breakfast was lovely - great choice, well presented, very helpful & friendly staff. Perfect start to the day in the Alps! Room was very large, very comfortable, stunning view from the balcony.

Stayed in February 2025

Nothing

The location was great it was just off the main road so there was no noise, but was still central to everywhere in town. The cable car/ski lift up to First was right next door which was very handy and the bus route to the train station passed by the end of the drive way. Breakfast was continental style with a wide variety of options to choose from. The facilities were spot on. There was even the oportunity to book in a private session in the sauna. But best of all, each member of staff clearly loved their job and were extremely kind and friendly. They were very knowledgeable too and gave tips for places to go in the area and surrounding areas. We felt very welcome and would definitely stay here again.

Stayed in January 2025

I found the lady that checked us in quite abrupt and unfriendly but the morning staff at the breakfast made up for it

Location and comfort

Stayed in September 2024

Nothing

My stay was like a dream .. everything was exceptional

Stayed in September 2024

Pillows were very thin

Location, breakfast, staff and cleanliness were good

Stayed in October 2024