Zürichstrasse 3, 6004 Luzern, Switzerland
#54 of 79 hotels in Luzern
Guests' ChoiceBased on 463 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
7.8
Staff
7.9
Value for money
7.5
Free WiFi
8.8
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End of dialog contentReviewed: 1 September 2025
Jacqualene
Australiabasic room
Location and breakfast
Stayed in August 2025
Reviewed: 28 August 2025
Rhodé
South AfricaIt was very hot in Lucern and the fan in the room was not sufficient to keep us cool.
It was convenient and easy for us to check in ourselves. The room was more than we required, and the breakfast buffet had a sufficient selection of options. It was very easy to leave our luggage at the hotel around the corner.
Stayed in August 2025
Reviewed: 23 August 2025
Teodora
RomaniaVery good location, close to important landmarks and central station. Very good breakfast, with a lot of healthy options.
Stayed in August 2025
Reviewed: 11 August 2025
Bhawna
IndiaEasy Checkin process and best part was the bus station which was right at the exit of the building and also very close to the main Lucerne train and ferry station. Coop was hardly 100m distance and there were so many bakery shops and restaurabts right in front of the property. Rooms was good and spacious. Though there was noone at the reception because it's a Self checkin hotel but process was really simple. During our 3 day stay, rooms were cleaned daily and towels were replaced. We booked without breakfast but Coffee and tea was complimentary at their 2nd floor cafeteria. There was oven to heat up the food at 2nd floor restaurant. We arrived early and luggage was stored at Hotel prix right next to the apartment without any additional cost.
Stayed in August 2025
Reviewed: 9 August 2025
Aronchik
United StatesExcellent location. Helpful and friendly staff
Stayed in July 2025
Reviewed: 6 August 2025
Keith
CanadaVery uncomfortable third person pull out couch. Toilette paper not replenished through our stay. Fan removed while we were out for the day.
Convenience. Checking worked well.
Stayed in August 2025
Reviewed: 6 August 2025
Stephen
United KingdomIt was a very hot day and the staff were very obliging in supplying a good room fan.
Stayed in August 2025
Reviewed: 26 July 2025
Melanie
FranceNo air conditioning and since it is very noisy outside the room we kept the window shut so it was hot at night. There was a fan though.
Very good location, nice place to stay. Large bed. The bathroom was pretty big.
Stayed in July 2025
Reviewed: 20 July 2025
Wendy
United StatesThe room was very hot and stuffy. It was hard to sleep due to heat.
Location, ease of checking and out.
Stayed in July 2025
Reviewed: 19 July 2025
Seli̇n
TurkeyIt was a little bit hot. The bath tube was high and risky. The light was insufficent and the room was dark.
They think so many things for us. For example, early check-in or late check-out luggage lockers are there. There is no receptionist but it was easy to complete check-in. The breakfast team was kind and helpful. Also, they send my visitors card as QR and give so many useful info with an e-mail.
Stayed in July 2025
Reviewed: 19 July 2025
Alice
Hong KongNo air conditioning, sockets place not convenient for use
Convenient and clean, breakfast good
Stayed in July 2025
Reviewed: 18 July 2025
Becky
United StatesVery thin towels, no coffee maker, and a humming noise that we couldn’t figure out.
It was convenient for one night after arriving from the U.S. and needing a place to sleep off jet lag while also getting a nice start to Switzerland’s sights. Self-checkin was easy and parking and Coop were right next door. A quick walk down to the lake, restaurants and bridge. Slept well.
Stayed in July 2025
Reviewed: 18 July 2025
Lillian
United StatesRoom was a bit hot, and noisy when opening the window.
The location is central, rooms are spacious. Breakfast was great.
Stayed in July 2025
Reviewed: 16 July 2025
Maria
RomaniaThe pillow wasn’t so great, it was too hot ( it will be great if in the future an AC unit will be installed) and too much noise from outside.
Was closed to the main train station and also to the city center.
Stayed in July 2025
Reviewed: 12 July 2025
Jonathan
United KingdomA little noise as city location
Perfect city location with only short bus ride from train station. Nice breakfast
Stayed in July 2025
Reviewed: 2 July 2025
Flor
Canadathe room temperature was to hot
location, good breakfast, easy checkin
Stayed in July 2025
Reviewed: 23 June 2025
Wenke
Taiwankinda hot in this room in June
self check in service and luggage locker were easy to use
Stayed in June 2025
Reviewed: 20 June 2025
Manuel
CanadaLocation
Stayed in May 2025
Reviewed: 19 June 2025
Karolina
PolandThe room was very hot, it was hard to sleep. The system broke down and we had to move between two hotels to check-in.
Good location, close to the bus stop and the small mall. Nice outdoor space, access to coffee maker.
Stayed in June 2025
Reviewed: 19 June 2025
Chin
MalaysiaThe room was a little bit stuffy and warm
I like the location. It is not too far away from the train station, walkable distance, and yet it is reachable through bus as well. The bus stop is just outside the hotel, quite convenient! The breakfast is good too, i even saw there is wine served in the morning? 😄 The room is spacious and clean. The staff is friendly and helpful.
Stayed in May 2025
Reviewed: 14 June 2025
Allan
AustraliaRooms need better pillows as they were flat without much support and rooms definitely need A/C as we visited during hot weather and had to use small pedestal fan and leave window open at night.
Hotel in excellent location in a quiet area. Amenities in hotel were good. Included breakfast was good. Staff very friendly and helpful. Efficient checking process.
Stayed in June 2025
Reviewed: 13 June 2025
Sally
United KingdomKettle in room would have been nice , but hot drinks available from reception in adjacent hotel. Room quite hot when weather very warm but fan available.
Nice light and spacious room with balcony Central location, 10 minutes walk from the station, shops nearby Good sized bathroom Safe to keep documents etc in Good breakfast Self check in process very easy Near main road but sounds proofing good
Stayed in June 2025
Reviewed: 9 June 2025
Andrea
United StatesCerca del centro
Stayed in May 2025
Reviewed: 8 June 2025
Ronald
United StatesPersonnel in adjacent hotel helpful.
The fact the adjacent hotel staff could answer my questions. The self checkin part was not useful.
Stayed in May 2025
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