Reviews of Amber Ski-in/out Hotel & Spa 3 stars
Gletscherstrasse 2, 3906 Saas-Fee, Switzerland
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Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThis hotel is a gem. Prime location in the heart of the village, super friendly staff who are willing to help guide you to the next hike, and we loved the steam/sauna/hot tub area.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGreat spa and breakfast
Bed not comfortable
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewEverything was perfect
Reviewed: 3 June 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in February 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewit is a nice, clean place, nicely decorated rooms. for the price it would be great to get a bottle of water in the room, coffee or a fruit and also some body lotion.
Dear Miriam, Thank you so much for your kind feedback. We're happy to hear you enjoyed your stay, especially the spa and the comfort and cleanliness of the room. Just to mention — our tap water comes directly from fresh alpine glaciers, which is why we don’t offer bottled water in the rooms. We also provide complimentary coffee and hot drinks 24/7 in our lounge area. As for the body lotion and fruits, thank you for the suggestion — it's a great idea and we’ll certainly consider it for the future. We hope to welcome you back again soon! Warm regards, Claudio
Dear Miriam, Thank you so much for your kind feedback. We're happy to hear you enjoyed your stay, especially the spa and the comfort and cleanliness of the room. Just to mention — our tap water comes directly from fresh alpine glacier… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewExcellent quality and choice
Nothing
Dear James Wow – thank you so much for your fantastic review! We're thrilled to hear that you enjoyed everything and didn’t want to leave – that’s the best compliment we could ask for. It was a pleasure having you with us, and we hope to welcome you back again very soon. All the best Claudio
Dear James Wow – thank you so much for your fantastic review! We're thrilled to hear that you enjoyed everything and didn’t want to leave – that’s the best compliment we could ask for. It was a pleasure having you with us, and we hope… Show more
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in February 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewRooms, decoration, breakfast, location
Dear Olivier, Thank you very much for your positive feedback! We’re delighted to hear that you enjoyed the rooms, decoration, breakfast, and our location. We’ll also take note of your comments regarding the staff’s welcome to continuously improve our service. We hope to welcome you again very soon. Best regards, Claudio
Dear Olivier, Thank you very much for your positive feedback! We’re delighted to hear that you enjoyed the rooms, decoration, breakfast, and our location. We’ll also take note of your comments regarding the staff’s welcome to continuously … Show more
Reviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewBreakfast was varied, of high quality, and plentiful
Dear Christian, Thank you so much for your excellent feedback! We’re thrilled to hear that you appreciated the staff's attention to detail and the many pleasant little surprises. We're also glad the breakfast met your expectations with its variety, quality, and abundance. We would love to welcome you back again soon! Best regards, Claudio
Dear Christian, Thank you so much for your excellent feedback! We’re thrilled to hear that you appreciated the staff's attention to detail and the many pleasant little surprises. We're also glad the breakfast met your expectations … Show more
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewLocation
Dear Stuart, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and everything met your expectations. We truly appreciate your kind words about our staff, cleanliness, location, and overall facilities. We hope to welcome you back soon! Best regards, Claudio
Dear Stuart, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and everything met your expectations. We truly appreciate your kind words about our staff, cleanliness, location, and overall fac… Show more
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewGood choice
Dear Alexandra, Thank you for your feedback. We’re glad to hear that you appreciated our location. However, we are sorry to hear that aspects such as cleanliness, comfort, and facilities didn’t meet your expectations. Your comments are valuable to us, and we will work to improve these areas. We hope to welcome you again in the future. Best regards, Claudio
Dear Alexandra, Thank you for your feedback. We’re glad to hear that you appreciated our location. However, we are sorry to hear that aspects such as cleanliness, comfort, and facilities didn’t meet your expectations. Your comments are val… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewThe design of the room (Deluxe King) was amazing, a great breakfast and perfect location.
If you looked deeper there were a few broken things in the room and the toilet was no clean at all when we arrived
Dear Mark, Thank you for your stay and feedback. We're glad you liked the room design, breakfast, and location. We apologize for the cleanliness issue and any broken items. If anything was not up to standard, we encourage guests to inform us during their stay so we can address it immediately. After checkout, we have limited ability to make changes. Regarding the broken items, we couldn't find anything specifically damaged during our check. Could you please let us know what was broken, so we can ensure it's fixed for future guests? We appreciate your comments and hope to welcome you back. Best regards, Claudio
Dear Mark, Thank you for your stay and feedback. We're glad you liked the room design, breakfast, and location. We apologize for the cleanliness issue and any broken items. If anything was not up to standard, we encourage guests to in… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewlocation was great
shower heads were not stationary - had to hold it up
Dear D, Thank you for your feedback! We’re glad to hear that you enjoyed the great location and comfort of our hotel. We apologize for the inconvenience with the shower head. We’ll have it checked and make sure it’s properly fixed for future stays. We hope to welcome you back soon! Best regards, Claudio
Dear D, Thank you for your feedback! We’re glad to hear that you enjoyed the great location and comfort of our hotel. We apologize for the inconvenience with the shower head. We’ll have it checked and make sure it’s properly fixed for fut… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewGreat room, very comfortable, spacious and charming. Ideal for a romantic time. The location right at the foot of the slopes is exceptional.
Reviewed: 2 December 2024 · Stayed in December 2024
Verified review