Reviews of Eiger Guest House - Grindelwald 3 stars
Dorfstrasse 133, 3818 Grindelwald, Switzerland

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Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGreat location, friendly staff. We had an apartment with small kitchen and it was perfect for a small group.
Thank you for your great review! We are happy to hear that you enjoyed your stay with us in the apartment and hope to see you soon again in Grindelwald.
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewThe staff was the kindest. Very quiet. In the Guest House we had access to a washer and dryer.
Very hot during the days when we went. We were outside mostly during the day, but it was still warm whenever inside. With open windows at night it was okay.
Thank you for your review. We are happy to hear that you enjoyed your time with us! We hope to welcome you back another time with us.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewFriendly staff
Thank you for your great review! We are happy to hear that you enjoyed your time with us and we hope to welcome you back another time with us!
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe staff were incredibly welcoming and friendly, and the check-in process was smooth and efficient, which gave a great first impression.
However, the furniture felt a bit dated and could use updating. Also, kitchen appliances were tricky to use—an instruction guide would be helpful for guests.
Thank you for your review. We are happy to hear about your positive first impression. We are sorry to hear that the apartment did not meet your expectations and we will review your suggestions to improve the overall guest experience. We hope to welcome you back another time with us!
Thank you for your review. We are happy to hear about your positive first impression. We are sorry to hear that the apartment did not meet your expectations and we will review your suggestions to improve the overall guest experience. We hop… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThe best location and a great space, really enjoyed the whole stay.
Absolutely nothing.
Thank you so much for your fantastic review. We're thrilled to hear that you enjoyed our location, facilities, and the service from our staff. We look forward to welcoming you back for another great stay! Kind regards from Grindelwald
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewSimply amazing. Loved every bit of it. Staff are courteous and knowledgeable. Special shout out to Benjamin and Miguel. we reached late as our flight was delayed. When we were checking in Benjamin asked us if we had dinner and arranged for the bar kitchen to be open till we had something to eat. Miguel was at the railway station to pick us up which was a blessing after the long journey from Zurich. We will surely be back there on our next trip.
Thank you for your kind words and we appreciate your acknowledgements to the team - we will be happy to share them! Thank you for choosing us to stay with and we look forward to welcoming you again with us in Grindelwald!
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 November 2024 · Stayed in September 2024
Verified reviewGreat breakfast. Friendly staff. Excellent location. Easy parking. Incredible views! Clean room with ample space.
Couch was very small.
Thank you for your wonderful feedback. We’re thrilled to hear you enjoyed the excellent location, stunning views, and our great restaurant and breakfast. We appreciate your comment about the couch size and will consider it for future improvements. We look forward to welcoming you back. Kind regards from Grindelwald
Thank you for your wonderful feedback. We’re thrilled to hear you enjoyed the excellent location, stunning views, and our great restaurant and breakfast. We appreciate your comment about the couch size and will consider it for future improv… Show more
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewRoom is nice and very cozy, love the view
Need more light
Thank you for your feedback. We're glad to hear you enjoyed the cozy room and the beautiful view. We appreciate your suggestion about the lighting and will certainly look into it. We hope to welcome you back soon. Kind regards from Grindelwald
Thank you for your feedback. We're glad to hear you enjoyed the cozy room and the beautiful view. We appreciate your suggestion about the lighting and will certainly look into it. We hope to welcome you back soon. Kind regards from Grin… Show more
Reviewed: 23 September 2024 · Stayed in August 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewClean. Comfy. Quiet. Very friendly staff!
Superb!
Thank you for your fantastic review. We're delighted to hear that you found everything to be clean, comfortable, and quiet, and that our team made your stay enjoyable. We hope to welcome you back soon. Kind regards from Grindelwald
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewPerfect
Nothing
Thank you for your perfect rating. We're delighted to hear that you had such a great experience. We look forward to welcoming you back soon. Kind regards from Grindelwald
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewReviewed: 2 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 July 2024 · Stayed in June 2024
Verified reviewReviewed: 18 July 2024 · Stayed in June 2024
Verified reviewExcellent location. Convenient
Thank you for your positive feedback. We're glad to hear you enjoyed our excellent location and found it convenient. We hope to welcome you back soon. Kind regards from Grindelwald
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewthe ground floor Eiger Aparthotel apartment is spacious for a family of 4. We booked with the cleaning package with as bonus the coffee + OK cake between 3 and 5pm in the hotel. The gym in the hotel is top and walk to the station 5 minutes easy.
What is there not to like about the clean Swiss air when you are surrounded by impressive mountains, including the Eiger itself?
Thank you for your fantastic review. We're thrilled to hear that you enjoyed your stay and appreciated the spacious accommodations for your family. It's great to know you took advantage of the cleaning package and enjoyed our coffee and cake service. We're glad you found the gym top-notch and the location convenient for easy access to the station. We look forward to welcoming you again. Kind regards from Grindelwald
Thank you for your fantastic review. We're thrilled to hear that you enjoyed your stay and appreciated the spacious accommodations for your family. It's great to know you took advantage of the cleaning package and enjoyed our coffee… Show more
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewLocation
Not the best view from balcony
Thank you for your feedback. We're glad you enjoyed the location. We hope to welcome you again. Kind regards from Grindelwald
Reviewed: 5 July 2024 · Stayed in June 2024
Verified reviewI stayed at Eiger Selfness Hotel for 5 nights and I had a wonderful time. The hotel is centrally located in a beautiful spot, with a view of the mountains. The staff were friendly and helpful, and they made me feel welcome and comfortable. One of the highlights of my stay was the daily sauna, which was available for the guests. It was a great way to unwind and rejuvenate after a day of hiking. Another thing I loved was the afternoon tea, which was a delight. There were also many small little things that made my stay wonderful.
None
Thank you for sharing such a glowing review of your recent stay. We are delighted to hear that you had a wonderful time enjoying the beauty of the Alps and our wellness services. It's great to know that our central location, the mountain views, and the amenities like the daily sauna and afternoon tea enhanced your experience. We truly appreciate your kind words about our staff and the little touches that made your stay special. Your comfort and satisfaction are our top priorities, and we're thrilled we could make you feel welcome and comfortable. We look forward to the opportunity to welcome you back for another relaxing and enjoyable visit. Kind regards from Grindelwald.
Thank you for sharing such a glowing review of your recent stay. We are delighted to hear that you had a wonderful time enjoying the beauty of the Alps and our wellness services. It's great to know that our central location, the mountai… Show more
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewlocation , staff
Thank you for your nice review!