Reviews of Aparthotel Familie Hugenschmidt
Karlstrasse 5, 8008 Zürich, Switzerland

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Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewA nice family hotel. Very welcoming and good and clear communication.
Dear guest, thank you very much for this wonderful review. We appreciate you taking the time to write it. We were also very pleased to meet you and hope to welcome you back soon. Thank you for being such wonderful guests! Warm regards from the Hugenschmidt family.
Dear guest, thank you very much for this wonderful review. We appreciate you taking the time to write it. We were also very pleased to meet you and hope to welcome you back soon. Thank you for being such wonderful guests! Warm regards from … Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe location was excellent for exploring, with interesting sites reachable by foot and being very near the main tramline to the old city. The price was very good and the room was spotless and nicely appointed.
We had to take our luggage up 2 flights of curving stairs. Also, the only bedding was a heavy comforter which was too warm. (But we found this to be true most places we stayed.) The sink was not by the toilet but across the room.
Dear Guest Thank you for your feedback. Unfortunately, the stairs in the corridor and the washbasin in the Classic room cannot be changed. Unfortunately you departed outside reception hours, otherwise we would have been very happy to help you again as we did on your arrival. We would be happy to recommend a superior double room with bathroom and 1st floor for your next stay. All the best and kind regards from Sylvia and Smanantha
Dear Guest Thank you for your feedback. Unfortunately, the stairs in the corridor and the washbasin in the Classic room cannot be changed. Unfortunately you departed outside reception hours, otherwise we would have been very happy to help … Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGood place to stay. Entire family was friendly and cooperative.
Dear guest, we were very pleased to receive your feedback. Thank you very much for taking the time and we hope to welcome you again soon. Your family Hugenschmidt
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLocation was perfect for our needs. The apartment was reasonably priced, spotlessly clean, and had all of the comforts of home. We were also able to park our car at a reasonable price for Zürich. The property is close to the lake, the botanical gardens, the Chinagarten, and a park. There are two grocery stores within walking distance, a drug store next door, several good nearby restaurants, and a couple of great bakeries very close. The tram stops just outside. We enjoyed the proprietors, who were very friendly, attentive, helpful, and professional. I would book again.
It can be a bit noisy. The area around the apartment is busy, and if there are people in an apartment over yours, you will probably hear their footsteps. Also, parking is very limited, so definitely reserve early if you need a space.
Dear guest. We were also very pleased about your visit. We would also like to thank you for leaving the apartment so tidy. The location here in Seefeld is really something special. The lake, the forest, the proximity to the town and the many small neighborhood stores and restaurants. We hope to welcome you back soon and wish you a wonderful summer. Kind regards Samantha and family
Dear guest. We were also very pleased about your visit. We would also like to thank you for leaving the apartment so tidy. The location here in Seefeld is really something special. The lake, the forest, the proximity to the town and the man… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewLoved the room and location is excellent. Exceptional service too from everyone. Thank you!
I did not mind the stairs at all but for people with bad knees, ask for something on the ground floor.
Dear guest, we were very pleased to receive your feedback. Thank you very much for taking the time and we hope to welcome you again soon. Your family Hugenschmidt
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewFriendly and professional staff. Great location. Clean and well appointed Ted room.
Nothing
Thank you very much for this great review. This makes our small family business very proud. A wonderful weekend. Kind regards Samantha, APARTHOTEL Familie Hugenschmidt
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewEverything is just perfect and exceeded my expectations. It is a 10 out of 10 for me on all fronts and beyond. The amenities, the friendliness and comfort, the value for your money and location.
None
Thank you very much for this great review. This makes our small family business very proud. We were very pleased that you were our guests. A wonderful weekend. Kind regards Samantha, APARTHOTEL Familie Hugenschmidt
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewA very pleasant and charming family hotel. The owner made everything possible to provide us with the best service, and always with a smile and a desire to help and assist in any way. The apartment was clean, tidy and equipped with everything needed for a stay. The location is excellent, both in terms of proximity to the city center and lake, public transportation and proximity to a supermarket and a great bakery to start the day. We will definitely recommend it warmly to all our friends and sure to stay again on our next trip
Thank you very much for this brilliant review! We were very pleased and our family business is very proud of your compliment. We would also like to thank you for taking the time to describe all the details of the Apartment. We look forward to welcoming you again soon. All the best, Samantha and the Hugenschmidt family
Thank you very much for this brilliant review! We were very pleased and our family business is very proud of your compliment. We would also like to thank you for taking the time to describe all the details of the Apartment. We look forward … Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewCan’t fault our stay here. Really welcoming family hotel where nothing was too much trouble. Samantha greeted us on arrival & explained the family history of the hotel. Would definitely stay again and recommend to anyone visiting.
Thank you very much for this great review. We were very pleased and proud if we could make your stay perfect. We are happy to return the compliment and would like to thank you for being able to accommodate such lovely and great guests. The Seefeld area really has many treasures to offer and we would be delighted to welcome you back again soon. All the best, Samantha and the Hugenschmidt family
Thank you very much for this great review. We were very pleased and proud if we could make your stay perfect. We are happy to return the compliment and would like to thank you for being able to accommodate such lovely and great guests. The … Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewGreat cozy hotel with a very friendly owner lady
Thank you very much for the great review. We were very pleased and proud. We are happy to return the compliment and thank you for being such a nice guest. We wish you a successful week and hope to welcome you again soon. Best regards Samantha, APARTHOTEL Familie Hugenschmidt
Thank you very much for the great review. We were very pleased and proud. We are happy to return the compliment and thank you for being such a nice guest. We wish you a successful week and hope to welcome you again soon. Best regards Saman… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewExcellent location and good value for what you get.
Thank you very much for this great review! We are very pleased and proud of your compliment. The Seefeld region really has many treasures to offer and we would be delighted to welcome you back soon. All the best, Samantha and the Hugenschmidt family
Thank you very much for this great review! We are very pleased and proud of your compliment. The Seefeld region really has many treasures to offer and we would be delighted to welcome you back soon. All the best, Samantha and the Hugenschm… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewthe owner has thought of everything! there is a robe and slippers for you, there is soap and lotion, there is a tiny fridge and a microwave, along with a simple set of kitchen goods (cutting board, dish towel, dish soap, cutlery, cup, mug, corkscrew) and even a USB cord and a power adapter in case anything has been forgotten. they are so kind and the location is perfect! the room is small but that was what I had expected -- I had not expected it to be so thoughtfully designed and set up for me! the shower was also hot and powerful, bathroom clean, and they held my heavy bag for me while I explored the following day.
Thank you very much for this brilliant review! We were very pleased and our family business is very proud of your compliment. We would also like to thank you for taking the time to describe all the details of the hotel room. We look forward to welcoming you again soon. All the best, Samantha and the Hugenschmidt family
Thank you very much for this brilliant review! We were very pleased and our family business is very proud of your compliment. We would also like to thank you for taking the time to describe all the details of the hotel room. We look forwar… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThe hotel was 15 minute walk so close to downtown and transit was steps away. Apartment was very clean and well-appointed. Staff were eager and helpful.
Being close to Main Street, there was some traffic noise during the late evening.
Thank you very much for this great review. We were very pleased and proud if we could make your stay perfect. We are happy to return the compliment and would like to thank you for being able to accommodate such lovely and great guests. The Seefeld area really has many treasures to offer and we would be delighted to welcome you back again soon. All the best, Samantha and the Hugenschmidt family
Thank you very much for this great review. We were very pleased and proud if we could make your stay perfect. We are happy to return the compliment and would like to thank you for being able to accommodate such lovely and great guests. The … Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewLocation, facilities, room. All perfect for a relaxing dip into all Zurich has to offer. Seefeld neighborhood has some great gems and is walking distance to many natural landmarks of the gold coast.
Honestly, everything was perfect for this little city get-away. The staff was extremely kind and accommodating. Thank you!
Wow! Thank you very much for this great review. We were very pleased and are proud if we could make your stay perfect. The Seefeld neighbourhood really has many treasures to offer and we look forward to welcoming you again soon. All the best, your family Hugenschmidt
Wow! Thank you very much for this great review. We were very pleased and are proud if we could make your stay perfect. The Seefeld neighbourhood really has many treasures to offer and we look forward to welcoming you again soon. All the bes… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewGreat place to stay, especially the service provided by the whole family who welcomed me very well!
Dear guest. Wow so sweet! Thank you so much for the kind words. We were very pleased to have you with us and we wish you all the best. Hope to see you again soon. Best wishes from the whole family Greetings Samantha, APARTHOTEL Familie Hugenschmidt
Dear guest. Wow so sweet! Thank you so much for the kind words. We were very pleased to have you with us and we wish you all the best. Hope to see you again soon. Best wishes from the whole family Greetings Samantha, APARTHOTEL Familie Huge… Show more
Reviewed: 2 December 2024 · Stayed in December 2024
Verified reviewThe room was clean and offered anything I needed and the owners are lovely and very kind and made my stay very enjoyable. I can very much recommend it to anyone plus you have the tram station right in front of the door almost which is very convenient
Dear guest Thank you very much for the great review! Our family business is delighted that you enjoyed your stay with us so much. We wish you a wonderful Christmas time with your family. Hope to see you again soon and best regards from Samantha, APARTHOTEL Familie Hugenschmidt
Dear guest Thank you very much for the great review! Our family business is delighted that you enjoyed your stay with us so much. We wish you a wonderful Christmas time with your family. Hope to see you again soon and best regards from Sama… Show more
Reviewed: 29 October 2024 · Stayed in September 2024
Verified reviewDisappointed
Modern Hotel
Dear Guest Thank you for your feedback. We are pleased to read that you gave our family and the cleanliness of our hotel a 10. However, we are of course saddened that the rest did not convince you. At your request, we also arranged a free early check-in which you unfortunately did not use. Next time please do not book the cheapest category, then you will also have your own bathroom in the room. We have the right solution for every budget. We wish you all the best. Kind regards Samantha, APARTHOTEL Family Hugenschmidt
Dear Guest Thank you for your feedback. We are pleased to read that you gave our family and the cleanliness of our hotel a 10. However, we are of course saddened that the rest did not convince you. At your request, we also arranged a free e… Show more
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewCleanliness is impeccable as well as the customer service and the easiness to get your key. Also, the hotel is super convenient as it is next to the lake and next to the tram. Price is unbeatable.
I was in the economy room and you can really hear the tram.
Dear guest We were very pleased to receive your positive and detailed review. We are also pleased that you were able to benefit from the great location and that you enjoyed our warm welcome. Please come and visit us again soon. Best regards from the whole family. Samantha, APARTHOTEL Familie Hugenschmidt
Dear guest We were very pleased to receive your positive and detailed review. We are also pleased that you were able to benefit from the great location and that you enjoyed our warm welcome. Please come and visit us again soon. Best regards… Show more
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewSuperb service, clean, near transport
Good morning. Thank you very much for the brilliant feedback. We are very proud! We wish you all the best for you and your family and hope to welcome you back soon. Kind regards Samantha, APARTHOTEL Familie Hugenschmidt
Reviewed: 4 October 2024 · Stayed in October 2024
Verified reviewApartHotel is very clean. Staff is very friendly. Location is great. There are many restaurants in the area, also the lake is 2 min walking distance. We learned how to use the bus and it is 10 min from the central station. There is also a train station within 7 min walking distance.
Good morning. Thank you very much for the brilliant feedback. We are incredibly proud and we were delighted to meet you. We wish you all the best for your onward journey and hope to welcome you back soon. Kind regards Samantha, APARTHOTEL Familie Hugenschmidt
Good morning. Thank you very much for the brilliant feedback. We are incredibly proud and we were delighted to meet you. We wish you all the best for your onward journey and hope to welcome you back soon. Kind regards Samantha, APARTHOTEL F… Show more