Reviews of Apartment Brunnmatt 4 stars
7 Steinmattstrasse Apartment Brunnmatt, 3920 Zermatt, Switzerland

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Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewNadia was an exceptional host and so helpful for two aged people if we had any questions. Her property was an outstanding place to stay - clean, great comfortable bed and shower & all appliances for cooking at home if you wanted to. Home away from home with a lovely outdoor area to sit and take in the view, birds & read if you want. Easy to walk around & short taxi ride to take your luggage if required. Plus we were able to launder our clothes, such a bonus when travelling light.
There was nothing we didn’t like.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewLocation, upkeep and size is great. ZERMATT is a good town to be in any case.
The property had no view as there was construction going on in the same building. We would have loved to be informed earlier.
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 November 2024 · Stayed in November 2024
Verified reviewThe location to town, ski lift (glacier paradise), train station was perfect. Everything was in walking distance. For reference it was myself, husband, and 7yo.
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewThe landlord responded very quickly and nicely. The location of the accommodation is very convenient.
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewVery good location. Level walk to nearby train. Supermarket nearby.
Nothing
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewAmazing location - in the centre of Zermatt & close to everything
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewReviewed: 10 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 July 2024 · Stayed in June 2024
Verified reviewWithin a short walk of everything you wanted to do within the town. Train station one direction, gondola the other. (This was a summer visit, so no comment on carrying skis). Plenty of bars, restaurants, cafes and a shops (including groceries) within a couple mins walk. Communal coin operated laundry room available - two of each (washer/dryer), although operating hours are limited to 8-20. Note there is no direct view of the Matterhorn as you are on the ground level with a building blocking the view, although you have a nice patio on a grassy area. But you can catch a glimpse within 1 minute outside the door… or should I say, check to see if you can get a glimpse… she’s a tricky one to catch with no cloud coverage. Also note that unlike other properties “across the river”, there is no steep inclines to steps to navigate to get to the property.
No instructions on how to operate the laundry (particularly how payment works in relation to the cycle start/end). Never figured it out, and it wasn’t google-able. (I should have asked the host, so that my bad.)
Reviewed: 6 June 2024 · Stayed in June 2024
Verified reviewLocation is excellent. Check in was easy. Outside area was nice. Kitchen facilities were good. WIFI was excellent. Also we were accommodated early check in.
Nothing.
Reviewed: 3 September 2023 · Stayed in September 2023
Verified reviewSpacious, very comfortable bed, close to everything, views
Reviewed: 28 August 2023 · Stayed in August 2023
Verified reviewSeemless entry, clean facilities, very comfy bed and close to town centre. It had everything we needed! We loved our stay in Zermatt. Thank you!
Reviewed: 12 August 2023 · Stayed in August 2023
Verified reviewBig comfy bed, everything supplied to function as a home
We found Swiss electric points are slightly different to European, not a big problem as Coop sold the adapter we needed
Reviewed: 20 June 2023 · Stayed in June 2023
Verified reviewReviewed: 2 June 2023 · Stayed in May 2023
Verified reviewgood
Reviewed: 22 April 2023 · Stayed in April 2023
Verified reviewsuper location. close to center, where one can easily access restaurants, cafes and groceries.
The property was advertised for free reschedule. however, when we requested it online due to very bad weather (for skiing), there is no availability in the rest of the year. when we communicate with the property manager via message, we were told that the owner does not like it and hardly give reschedule….
Reviewed: 28 February 2023 · Stayed in February 2023
Verified reviewReviewed: 8 February 2023 · Stayed in February 2023
Verified reviewI stay 4 days and nobody comes to cleaning and make up apparent just they sent massage last day you have to check out at 10 and our team coming to cleaning It is so bad witch nobody is for managing in their property
Dear Mohammad, I'm sorry that you don't understand the concept of renting an apartment. If you rent an apartment in Switzerland there is no service provided. If you want a daily cleaning, then you should make a reservation in a hotel. This is normal standard. Regards Nadia
Dear Mohammad, I'm sorry that you don't understand the concept of renting an apartment. If you rent an apartment in Switzerland there is no service provided. If you want a daily cleaning, then you should make a reservation in a hote… Show more
Reviewed: 8 January 2023 · Stayed in January 2023
Verified reviewlocation space amenity and the price.
the floor can be cleaner,
Reviewed: 2 January 2023 · Stayed in January 2023
Verified review