Via Prau da Monis 2, 7017 Flims, Switzerland
#47 of 85 hotels in Flims
Guests' ChoiceBased on 264 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
9.5
Facilities
7.8
Staff
9.1
Value for money
8.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 August 2025
Brett
SwitzerlandGreat location and value
Stayed in August 2025
Reviewed: 19 August 2025
Kastytis
United KingdomParking was tricky, the dedicated hotel car park was poorly signposted (and completely full). Had to park on the sidewalk as all spaces were taken. Door hinges to rooms could do with some grease, unless the squeaks are part of the authenticity of an alpine hotel!
Excellent location. Great views. Spacious, clean room. Friendly, easy going staff. Toiletries and plenty of towels provided. Water bottle in the room a nice touch. Free coffee in communal area is a lovely bonus. Great value for what we needed.
Stayed in August 2025
Reviewed: 12 August 2025
Palle
EstoniaPoor soundproofing, little bit small room.
Great location next to the ski lift. Clean room, nice staff. According Swiss prices good value for money.
Stayed in August 2025
Reviewed: 10 August 2025
Luca
ItalyNo bidet
Close to facilities
Stayed in August 2025
Reviewed: 7 August 2025
Liam
United KingdomRoom was very small
Great location, clean, friendly staff
Stayed in July 2025
Reviewed: 4 August 2025
Jose
FinlandNo complaining
- So peaceful and relax room with a nice view to the mountain - The personals were very friendly - We had almost every thing we need - We will have another journey to the same hotel, for sure
Stayed in June 2025
Reviewed: 1 August 2025
Henry
United Statesnoisy in the evenings if you are above the lounge
good location, easy about town access.
Stayed in July 2025
Reviewed: 27 July 2025
Enric
SpainCortines poc efectives
Comfortable
Stayed in July 2025
Reviewed: 8 July 2025
Emma
United KingdomThe staff need more training. There was no one at the desk at the time of checkout and had to walk to the other building to find somebody. When checking in, the information provided for the parking garage was extremely confusing. They were very friendly none the less
Really good value for money, the budget room was spacious and more comfortable than expected
Stayed in July 2025
Reviewed: 5 July 2025
Oliver
SwitzerlandProblems with my Reservation. Booked three rooms through booking but upon arrival, front desk told me they only got two rooms for me. In the end I got the three rooms I booked initially. Very clean, good location, close to bus stop and supermarket and main attractions. Comfort ok. Stayed only one night. No breakfast but two options on the other side of the road
Stayed in June 2025
Reviewed: 22 April 2025
Carolina
SwitzerlandThere were no blinds in the room, and the curtains were not blocking all the sun, so after sunrise we had quite a bit of clarity in the room. The pillows are these typical very flat and big Swiss style ones, which are not our favourite. The shower pressure wasn't great.
Very conveniently located right next to our bus stop - the check-in was smooth and the staff were always very friendly. The room wasn't huge, but it was very well distributed to make it comfortable. We really appreciated having a lot of storage space. Free tea and coffee at reception was a nice touch.
Stayed in April 2025
Reviewed: 1 April 2025
Elsa
SwedenThe location cannot be better and the rooms are surprisingly good for the price. Comfy bed, nice duvet and pillow, and well sized balcony. The bathroom is quite small but it's a budget room and I'm honestly surprised it even has a shower so I'm very pleased! The receptionist was always kind and helpful. They also allowed access to the spa after check out to shower before heading home after skiing.
Stayed in March 2025
Reviewed: 31 March 2025
Darren
SwitzerlandBathrooms were old. Lighting in bathroom not good, tiles missing
Location is fantastic. Good ski boot room, parking underground .
Stayed in March 2025
Reviewed: 17 March 2025
Justine
SwitzerlandSpa area was crowded and not closely maintained (lots of used towels around) and quite a few very noisy families.
Proximity to Stenna lifts and free parking
Stayed in February 2025
Reviewed: 11 March 2025
Joanna
SwitzerlandPerfect location, clean, great value for money
Stayed in March 2025
Reviewed: 6 March 2025
Parsley
Switzerlandnot really convenient in using the self service bar
the style
Stayed in March 2025
Reviewed: 26 February 2025
Monica
SwitzerlandThey do not serve breakfast. But there is a bakery right at the corner.
We were a group of 3 families and find this Hostel quite convenient as it ist really near the Gondola. The family rooms where nice and the Staff friendly
Stayed in January 2025
Reviewed: 23 February 2025
Jonathon
GermanyGreat location, parking, bar
Stayed in February 2025
Reviewed: 23 February 2025
Hervé
SwitzerlandPerfect location ski in ski ou 👍🏻 Nice sauna
Stayed in December 2024
Reviewed: 17 February 2025
Cristina
SwitzerlandWould be even better with more restaurants around town. It felt a bit empty and lonely at night.
Location is prime! Very clean hotel and great staff. Definitely a repeat.
Stayed in February 2025
Reviewed: 14 February 2025
Bettina
SwitzerlandRooms very varied in decor and perceived quality
Location, Ambiente,
Stayed in February 2025
Reviewed: 28 January 2025
Katarzyna
PolandThe bathroom was not in the best condition.
Great location and the staff was really helpful and kind.
Stayed in January 2025
Reviewed: 18 January 2025
Dominic
United KingdomNothing that was really wrong - just setup, decor and services more like a hostel than hotel - which is perfectly fine, except hotel prices.
Amazing location for skiers two mins from lifts and also bus stop. Most staff were friendly and whilst a bit pricey for what you get - best prices option I found in Flims
Stayed in January 2025
Reviewed: 8 January 2025
Nivek
GermanyAs I see it, everything is good in this location. Maybe some travelers will call the location a little bit old fashioned, but that’s a matter of taste.
The breakfast was good. Everything was nicely arranged and the breakfast room was clean. There has been some local specialties (like cheese and bacon) but also the worldwide classics (like cereals and spreads). There was also a small chimney in breakfast room which made comfortable to spend some time. Coffee was for free as well as juice and water. The best thing has been the pub and restaurant. They serving very good IPA and the staff is pretty friendly.
Stayed in January 2025
Austin, USA
Erndtebrück, Germany
Seville, Spain
Invercargill, New Zealand
Polignano a Mare, Italy
Siem Reap, Cambodia
Neu Zauche, Germany
Cluj-Napoca, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content