Lack of AC wasn’t amazing, we were provided a fan which worked very well anyhow

Hotel was nice and had all the necessary. Love the self check-in! Position was great

Stayed in August 2025

Easy access, interesting old building, cosy and clean and very good location.

Stayed in June 2025

The location was fantastic. The small loft apartment had all the amenities we needed. For cozy and easy to stay for multiple nights.

Stayed in June 2025

The stairs were very windy, which made carrying a suitcase to and from the top floor hard work. This is not a complaint, just something that needs to be borne in mind.

An attractive location, in an historic building. The small kitchen area was useful, and there were plenty ofcrockery, cutlery and cooking utensils.

Stayed in June 2025

Getting luggage up the spiral staircase to the fourth floor - lucky it only had to be done once.

Loft apartment room in old building right in the middle of the old town, a lot of character and well equipped which meant that It was possible to cook all meals. Had one window which could be open which was good to cool the room down at the end of the day. I found this room to be very quiet, not at all distracted by clock tower chiming. Within walking distance of station. Accommodation provides access to the Neuchatel guest card enabling free travel.

Stayed in May 2025

Poor soundproofing, we could hear everything the neighbours were doing.

Nice location, friendly stuff.

Stayed in April 2025

Difficulties entering building and room. Did not receive the code (psw) due to lack of Wifi on cellular phone. Phonecall to owner solved the issue.

Central, clean rooms and nice neighbourhood

Stayed in April 2025

The double bed wasn't firm enough and my wife and I gravitated towards the centre of the mattress.

Location and charm of the old building

Stayed in February 2025

The layout of the furniture was awful. This could be done so much better! The bar takes up a fair bit of space, and is also poorly laid out. Fortunately we weren't using this for other than sleeping, but this place could be SO much nicer if a bit more thought went into these areas.

The character of the suite was exceptional. The location was superb. The shower was very good, toilet flushed well and bathroom was large. The view was excellent down into the square and towards the fountains.

Stayed in January 2025

The smell of meatburgers from a restaurant downstairs. And of course you must keep in mind, there is no parking near the hotel. You will have to leave your car in the parkhouse (which is not very far away, just 300m), but you have to pay about CHF 24. Also you must be prepared to climb to the 3rd floor, there is no elevator in this old building.

The location is great! The room is not big but warm (we were in winter) and cozy. The bed is comfy. The kitchenette has everything (except the bottle opener). The TV is big. You contact the personnel only via messages. They send you all the instructions how to get to the room and a card to use public transport and museums free (not all museums accept it though, we had to pay 50% in the Roman museum). The 1st Sunday of the month is when you visit nearly all museums in Switzerland free of charge.

Stayed in January 2025

Everything was great. We didn't meet anyone, to thank them as it was self service to checking and out. However everything was clearly communicated via email.

A fabulous bedroom , beds ,bar / kitchette dinning table area, large TV, wifi, a beautiful shower. The hotel is very central, near the shops, fabulous crepe cafe, a short distance from the lake,.When staying in the hotel we all received a book of tourist tickets. This was a lovely touch & enabled the family to partake in more local attractions. Boat trips, museums etc.

Stayed in September 2024

If on holiday for a rest. No good. Chamber Rhubarbe very noisy at night. Mornings horrendous from 7am. Entrance to the kitchen always open and dirty with wet tea towels in the narrow spiral staircase soaking up water. Couldn't find entrance to their restaurant. Parking very very expensive. Not close by which makes walking to the hotel with suitcases not fun €32 overnight parking.

Location was good, in the historic part.

Stayed in October 2024

Room layout a little chaotic.

Room size, shower, coffee and tea

Stayed in October 2024

Nice old building. Comfortable beds.

Stayed in October 2024

Paying interior city parking 4 min walk away. Many stairs. We were at top floor

City centre location Nice old building. Coffee in room. Clean.

Stayed in September 2024

The bells from the clock tower rang every hour through the night

Conveniently situated in the centre of town

Stayed in September 2024

Great location and very nice old building. The beds were very comfortable and everything went smoothly.

Stayed in August 2024

Nothing

Excellent location in the middle of town.

Stayed in August 2024

There is no person at the check in, which is not a problem. But when I texted where we can lock our bikes, they never responded. Even when we booked we said we would come on bikes. They should have told us there was no place to put the bikes for the night.

Location is amazing

Stayed in July 2024

Wasn’t aware that there was no lift, so we were surprised having to carry our luggage up a narrow circular staircase for 4 flights. Also, a floor stand fan qualified as air conditioning. However, these minor inconveniences would not keep us from staying here again.

Beautiful location and living space

Stayed in July 2024

There were 56 steps up to the room, so perhaps not for those to whom this would be a problem – but not a real problem for most people.

A really characterful room on the top floor of an historic building in the centre of the historic part of town. Excellent catering facilities within the room and good shower etc. A high quality fan (with quiet 'night-time' setting) was supplied for warm nights. Excellent communication with owner, who supplied the town's 'Tourist card' giving many concessions, including a wonderful cruise on Lake Neuchatel, which we very much enjoyed. Superb central location.

Stayed in July 2024

The room was on the 3rd floor without lift - not a problem for us but nevertheless good to be aware of this.

Perfect location in the centre of Neuchatel. Very comfortable and large beds. The kitchen facilities in the room were a bonus.

Stayed in June 2024

Well located and clean

Stayed in June 2024

The location is perfect, in the centre of the old town. Although the studio is small it has everything we needed for our stay. Even climbing the 56 steps to the room added to the special feel.

Stayed in May 2024