Reviews of B&B HOTEL Basel 3 stars
195 Sankt Jakobs-Strasse, 4052 Basel, Switzerland

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe beds were comfortable. The location was right near a bus stop with a short ride to the city center.
The shower had no door, making it difficult to shower without getting everything wet. The hotel had a highway nearly, which was loud with the window open (but fine when it was closed).
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe simplicity and the staff
The location
Dear Mo, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, The B&B Hotel Basel team
Dear Mo, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, The B&B… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe stay was fine – clean, pleasant, and everything you need. Breakfasts were good and sufficient. Easy access by bus no. 14, which has its terminal close to the city center. It’s also about a 20-minute walk from the train station. Overall, a decent place that meets expectations.
Dear Jakub, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, The B&B Hotel Basel team
Dear Jakub, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, The B&… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff was very friendly and supportivee
the twin room was smaller than expected
Dear Franck, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, The B&B Hotel Basel team
Dear Franck, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, The B… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff on the front desk were amazing ....very helpful, friendly and kind and to an english speaking tourist. ..breakfast was great, tasty food loads of options and very fresh. Would stay again...
Hard to find lookup on google before arriving will help if U are on foot....small room but fine for the night after a long flight...
Dear Samantha, thank you very much for the amazing review!! We hope, to welcome you soon again. With kind regards, B&B Hotel Basel Team
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery helpful staff
Dear guest, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, The B&B Hotel Basel Team
Dear guest, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, The B&… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery comfortable rooms, all you need in a smaller space... The receptionists are very nice and ready to explain all you need... However, it is a bit farther from the city centre (Altstadt, Kleinbasel) - not a walkable distance...
Dear Todoric, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, B&B Hotel Basel Team
Dear Todoric, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, B&am… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSpacious and clean room, helpful staff. Great for a short break
Dear Serce Thank you so much for your feedback ! See you on the next time. Best regards, B&B Hotel Basel team
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewgood
good
Dear Omaar, thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, B&B Hotel Basel Team
Dear Omaar, thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, B&B … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery good breakfast. We had problems getting around the city. The location is good, but unfortunately our transportation was difficult due to the ongoing repairs in the city. Also incomprehensible to us on the day of the football match from 6:00 PM to midnight the bus lines were stopped. Bus 14 was not running on its route, so we rode around the city for over an hour with the enthusiastic fans of the local club. Finally, after the bus returned to the original stop, we took a taxi to the hotel.
Maybe we should have had advance information about the transportation difficulties.
Dear Ivanka, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, B&B Hotel Basel Team
Dear Ivanka, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back. Kind regards, B&… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery comfortable bed, options for snack dinner.
Room is very small, really. If you need to stay longer, than just for sleeping, it gets uncomfortable.
Dear Norbert, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back again soon. Kind regards, The B&B Hotel Basel team
Dear Norbert, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back again soon. Kind re… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe room is very small and there is a lot of noise from the street traffic, so if you have trouble sleeping, avoid it. You can only eat pizza at hotel' s restaurant and there is a long distance from restaurants, cafes and supermarkets.
Dear Monica, Thank you for taking the time to write a review about your stay with us. We are sorry that your stay did not quite meet your expectations. We have taken your comments into account and will work to improve so that we can offer you a 10-star experience! We look forward to welcoming you back. Best regards, B&B Hotel Basel Team
Dear Monica, Thank you for taking the time to write a review about your stay with us. We are sorry that your stay did not quite meet your expectations. We have taken your comments into account and will work to improve so that we can offer … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewHotel is quite new, v clean, with secure underground parking! The BaselCard provided with the booking gives free public transport and 50% off to city museums (fantastic!). Great views of Basel from the upper floors (all rooms look out onto the city).
Location 10 minutes from tram stop (not too bad). Air conditioning was set to 19c but room temp stayed at 23C….
Dear Alex, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back again soon. Kind regards, B&B Hotel Basel Team
Dear Alex, Thank you for taking the time to write a review about your stay with us. We appreciate your kind words and are delighted to read that your stay met your expectations. We look forward to welcoming you back again soon. Kind regar… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewDear Georgia, Thank you for taking the time to write a review about your stay with us. We are sorry that your stay did not quite meet your expectations. We have taken your comments into account and will work to improve our services in order to offer you a 10-star experience! We look forward to welcoming you back. Best regards, B&B Hotel Basel Team
Dear Georgia, Thank you for taking the time to write a review about your stay with us. We are sorry that your stay did not quite meet your expectations. We have taken your comments into account and will work to improve our services in orde… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified review