Parking place. Near to city centre.

Stayed in August 2025

I tried contacting host with phone number in booking.com but I couldn’t call him. I think it automatically declined by the phone. We had a German number.

Location: It’s near Luzern hauptbanhof. Clean: Room and everything was clean and poster at the room was cool. Noise: it was okay to open window at night and sleep. Staff: staff was nice. He kept my missing passport safe.

Stayed in August 2025

Furnitures are old and dated. Kitchen utensils and fridge are not so clean…so as the bedside tables.

Great location with plenty of restaurants around. Short walk for the bus stop.

Stayed in August 2025

The host was very welcoming and nice send access to property was not difficult .

Stayed in August 2025

We Are travelling with 2 young kids..have kitchenatte and fan even during summer..8 min walk from luzern train station..for muslim can eat kebab walk just around 5 min from apartment..owner very kind and helpfull

Stayed in July 2025

It was very hot during our stay, only thing we could of added was another fan but it was still a great stay

Great location close to the train lines. We were very lucky to be able to check in early as we arrived early from our flight to Zurich. The owner was very accomodating. Overall great stay.

Stayed in July 2025

Having dark curtains will be a plus

Location and easy check in

Stayed in June 2025

Easy check in and well located

Stayed in June 2025

Noisy neighborhood as the train rails are close

Nice atmosphere, great host, close to the center

Stayed in June 2025

Confortable beds. Good parking place. A good experience

Stayed in April 2025

Shared bathroom not ideal but was fine.

Comfortable room within short walk of the station and not far from the centre of the town. Helpful owner who opened up for us as we arrived slightly early and was very pleasant and friendly. There was no food option but we found a lovely cafe just a short walk away.

Stayed in May 2025

The guest house is also a brew pub! The brewmaster makes and exceptional lager!

Stayed in May 2025

Friendly staff…cosy living environment… although shared bathroom but value for money..

Stayed in May 2025

1) Dated kitchen appliances 2) Old laundry facilities with difficult handling

1) Very friend host 2) Lift access 3) Carpark lot

Stayed in April 2025

Home made craft beers in the bar, the location, the staff, the bar, their craft beer,

Stayed in March 2025

We were a bit caught off guard that the check in for the apartment was in a bar, and in an area of town that we didn’t initially like. But the host was very nice, and the apartment was immaculately clean. It was only about a 15 minute walk to old town, and we observed no problems with the area while we were there. It was a bit expensive for one night, but most things in the city are very pricey so we didn’t find it to be outrageous for the area.

Stayed in January 2025

Bettstatt-Neustadt is a wonderful place to stay! The location is fantastic, making it easy to explore the area. The house is cozy, fully furnished, and impeccably clean, offering a very comfortable experience. The staff are warm and welcoming, which added to the overall charm of our stay. One of the highlights was the lovely bar just under the hotel – a perfect spot to unwind and enjoy the atmosphere. Highly recommended for anyone looking for a cozy and convenient place to stay!

Stayed in December 2024

Would have been nice to have microwave

Location, safe, even though had shared bathroom there were no issues

Stayed in December 2024

Someone may have smoked in the room prior. We opened the windows and it was ok.

They kindly allowed us an early check in!! Nice white sheets and towels. Very warm.

Stayed in November 2024

Nothing

It was very spacious and well equipped. The location was great, a short walk and we were in the old town.

Stayed in October 2024

N/A

Specious and clean.

Stayed in September 2024

The feeling that you get when you meet someone that truly cares about your experience in a new city! Roger was an exceptional host! You need to go and have a beer in the hotel bar. Roger brews it himself and it’s delish! Also, if you’re here on a Thursday evening, have the sausages! He also makes his own ketchup and it’s unlike any other that you’ve had! Such a fun experience! We loved this night!

Stayed in October 2024

Sharing a bathroom is not a Very nice experience.. There is a construction just by the hotel, so noise starts before 8 and electricity failed in the morning. Staff wasn't waiting for us, even though they had said before that it was ok my time of arrival. We had no internet, we got lucky we found someone to share wi-fi to call someone to come and let us check in.

Excelent room, really big, clean, comfy beds. Nice shower too. Good location. Sadly we arrived on a Sunday, so the bar wasn't open. Staff was very friendly and helped us walking around.

Stayed in September 2024

It was shared bathroom, it was always clean though

Location good, friendly staff members and comfortable room

Stayed in September 2024