Reviews of Bettstatt-Neustadt
Neustadtstrasse 10, 6003 Luzern, Switzerland
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewParking place. Near to city centre.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation: It’s near Luzern hauptbanhof. Clean: Room and everything was clean and poster at the room was cool. Noise: it was okay to open window at night and sleep. Staff: staff was nice. He kept my missing passport safe.
I tried contacting host with phone number in booking.com but I couldn’t call him. I think it automatically declined by the phone. We had a German number.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location with plenty of restaurants around. Short walk for the bus stop.
Furnitures are old and dated. Kitchen utensils and fridge are not so clean…so as the bedside tables.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNothing. Very late check in (4pm) and pretty uncomfortable and small room.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe host was very welcoming and nice send access to property was not difficult .
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewWe Are travelling with 2 young kids..have kitchenatte and fan even during summer..8 min walk from luzern train station..for muslim can eat kebab walk just around 5 min from apartment..owner very kind and helpfull
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGreat location close to the train lines. We were very lucky to be able to check in early as we arrived early from our flight to Zurich. The owner was very accomodating. Overall great stay.
It was very hot during our stay, only thing we could of added was another fan but it was still a great stay
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLocation and easy check in
Having dark curtains will be a plus
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewIt was cheap!
The place has no Air Conditioning and the corridors between rooms are particularly stifling and worrying. The room was cooler and opening the window let even cooler evening air in. The problem was that the hotel is located close to curved train tracks where trains are particularly loud up to 2am and again from 5.30am. Even people in the streets were clearly audible from one floor up. In short, something in the acoustics of the room made it very loud when the windows were open.
I regret that you were unable to enjoy your stay. We are close to the center, simply furnished and therefore much cheaper than usual in Lucerne. Pay a little more next time and enjoy the city of Lucerne. Just as it should be your standard.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewEasy check in and well located
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewNice atmosphere, great host, close to the center
Noisy neighborhood as the train rails are close
Reviewed: 20 June 2025 · Stayed in April 2025
Verified reviewConfortable beds. Good parking place. A good experience
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewComfortable room within short walk of the station and not far from the centre of the town. Helpful owner who opened up for us as we arrived slightly early and was very pleasant and friendly. There was no food option but we found a lovely cafe just a short walk away.
Shared bathroom not ideal but was fine.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewOur experience was nice. The host was very kind & helpful. The property was clean. The location of this property is also good. We have enjoyed our stay.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe room was in a great location in the city and was easy to walk to the old town nearby. The amenities were good and it was a great room for our budget travelling.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewThe guest house is also a brew pub! The brewmaster makes and exceptional lager!
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewSpacious with nice bathroom/shower. Very close to Old town. The host was very nice and even took the time to tell us where to go to explore the city.
The pillow provided was soo flat.