Reviews of B&B HOTEL St Gallen 3 stars
Heiligkreuzstrasse, 1, 9008 St. Gallen, Switzerland

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewNice big rooms and breakfast.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLovely hotel, great breakfast, garaged parking and the lovely blonde lady on reception couldn’t be more helpful 💯- thank you.
Nothing
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewClean rooms, good breakfast
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe italian guy who was working night shift was very kind and helpful. Hotel is new and very well equipped.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewComfortable bed, close to the station, nice breakfast.
Nothing.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe staff on the reception was super accomodating. Especially the greek woman and the italian guy. Thank you for making it a wonderful stay.
During my 3 nights stay, the cleaning staff didn't go into the room at all the 2 in-between days. I know that I had the "do not distrurb" label for a couple hours each day, but I was away from the room for several hours. Additionally, when I was preparing to leave/checkout, they tried to come in. They should know that I would check out and check with the receiption if I did first (like other hotels do).
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewShort walk from the train station. Very very clean room. Breakfast was also decent. Super friendly staff, they kindly explained about the free public transport ticket to the city center. Handy shared kitchenette in the lobby area, you can warm up your food there.
Sadly, there is no mini fridge in the room, but it's not a big deal.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was excellent and the rooms were spacious and clean.
If you are coming by car, they do have a parking garage, but remember to book in advance! Otherwise you can pay for parking in the street for which they have a detailed "how to" manual. The hotel is located close to a train station but outside the city centre, which can be reached by bus in 10 minutes.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe hotel is in a very quiet area and the bed was really comfortable.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe really appreciated the cleanliness of the hotel, the possibility of late check-in, and the very comfortable beds. The gentleman at the reception was not only very helpful but also cheerful and funny, which made the whole experience more pleasant.
On the downside, we didn’t expect to have to park on a public street. We arrived in the evening after several hours of driving, and all we wanted was to get some rest. Unfortunately, the process of registering through the app was quite complicated and time-consuming. Luckily, the receptionist was extremely patient and guided us through it step by step. In the end, we managed to find a parking spot just a few minutes from the hotel, but being tired, carrying the luggage back was not ideal.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewInexpensive but comfortable and clean.
Paid parking
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe parking fee is expensive. The staff was telling me « there is no free parking lot in Switzerland. Well, maybe it is true but not that pricey. The staff could have answered me politely.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewVery well situated super garage bice breakfast
It was clean could be a little more on the corner in the bathroom innotify and they took care of you so all set
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGreat location to music venue in St. Gallen
There were a lot of little bugs on the window sill and inside our room in the morning. Air conditioning was fairly cool but didn't seem to be as cool as expected..
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewNew
No open coffee Culture No Mini Bar Expansive Coffee Automat Expensive 3 Star Hotel without facility
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewIt was near the station, and a good price quality for Swiss standards. The bar man was friendly
The shower needs some extra work, we saw dirt between the joints that need some extra attention.