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Reviews of b-smart hotel Arbon

6 Giessereistrasse, 9320 Arbon, Switzerland

#4 of 18 hotels in Arbon

Guests' Choice

Review score

Based on 88 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    8.4

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 25 August 2025

    7.0
    Very good, no issues
    • Business trip
    • Group
    • Double or Twin Room Economy
    • Stayed 1 night

    Nothing, it met expectations

    Breakfast was good, room was clean and spacious and very friendly receptionist who helped us out.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Nice Hotel
    • Leisure trip
    • Couple
    • Double or Twin Room Economy
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is not worth the money. Also the hotel isn't not that cyclist friendly as it claims to be. The cyclist specific infrastructure is average for that region.

    Everything is very clean. The place is also very quiet although it is located next to the railway tracks. You can enjoy a great view over the lake from the sauna also from some of the rooms.

    Stayed in August 2025

  • Reviewed: 21 July 2025

    8.0
    Enjoyed our stay. Would stay again. Good value for money..
    • Leisure trip
    • Couple
    • Double or Twin Room Standard
    • Stayed 3 nights
    • Submitted via mobile

    Would have liked someone on site if problems arose.

    Very comfortable, had a very pleasant stay.breakfast very good.

    Stayed in July 2025

  • Reviewed: 3 June 2025

    9.0
    Perfect location great breakfast good selection
    • Leisure trip
    • Family with young children
    • Double or Twin Room Economy
    • Stayed 4 nights
    • Submitted via mobile

    Lack of access to staff

    Location

    Stayed in June 2025

  • Reviewed: 20 April 2025

    8.0
    Presque parfait
    • Leisure trip
    • Couple
    • Double or Twin Room Economy
    • Stayed 1 night
    • Submitted via mobile

    In sauna the people’s était nu j’ai pas de tout aprecie sauna cest public

    Yes just the windows outside not clean

    Stayed in April 2025

  • Reviewed: 4 April 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double or Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    No staff for check-in (machine)

    Stayed in April 2025

  • Reviewed: 18 February 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Double or Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    There is no heating control in the room. And it was a cold little bit.

    Very clean and new, hotel is enough for all needs.

    Stayed in February 2025

  • Reviewed: 19 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with Lakeview
    • Stayed 3 nights
    • Submitted via mobile

    All was great

    Stayed in November 2024

  • Reviewed: 27 October 2024

    9.0
    i would come again
    • Leisure trip
    • Couple
    • Double or Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    the view was a Construction site so not very good but it was okey

    very clean, beautiful bathroom, comfortable bed and cute windows

    Stayed in October 2024

  • Reviewed: 30 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    First self check-in hotel for us. Easy to use the check-in system. Clean nice quiet rooom. Good breakfast. Very good bicycle garage with repair and pump possibility.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Pleasant stay in a quaint town on Lake Constanze
    • Leisure trip
    • Family with young children
    • Junior Suite Standard
    • Stayed 2 nights
    • Submitted via mobile

    The interior of our room was a little cold and quite empty for the size of it. Some of the breakfast items were out when we were there.

    We really loved the location! Beautiful walking paths along the lake were close by and some nice bars/ restaurants! The hotel is right opposite the train station (we couldn’t hear the train at night though) which is super handy for exploring other areas around the lake! Our room was big, with a lot of natural light and a nice view of the lake!

    Stayed in August 2024

  • Reviewed: 13 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room with Lakeview
    • Stayed 3 nights
    • Submitted via mobile

    No aircon. Noisy when windows are opened.

    Spacious room with lake view

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    A good place to stop during the trip around Bodensee
    • Leisure trip
    • Couple
    • Double or Twin Room Economy
    • Stayed 1 night
    • Submitted via mobile

    The ventilation in the bathroom is not sufficient.

    New and clean. Large rooms. Has own parking. Cheap compared to hotels on the German side.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Superb
    • Couple
    • Double or Twin Room Standard
    • Stayed 3 nights
    • Submitted via mobile

    Small fridge or mini bar would be useful. Rural surroundings and construction nearby but no noise, no works during our stay.

    Clean room, big windows, nice selection for breakfast, coffee available at the lobby whole day. Self check-in works perfectly. Lake is 5-10 min. walk across the street. Good food in hotel restaurant

    Stayed in July 2024

  • Reviewed: 26 June 2024

    8.0
    Pleasant and comfortable.
    • Leisure trip
    • Couple
    • Double or Twin Room Comfort
    • Stayed 1 night
    • Submitted via mobile

    A little too far out of town for us although we only stayed one night so would have maybe ventured out further if had more time.

    Very clean , secure easy parking. Efficient electronic check in. Food in restaurant lovely.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    Easy check-in Nice room Very good breakfast

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double or Twin Room Standard
    • Stayed 2 nights
    • Submitted via mobile

    Surprisingly the dinner on 20.6. was excellent, congrats to the Chef and also the waitress was super friendly. Completely different experience as at my last visit ca two months ago. Later check-out was feasible.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    Very good stay, except parking
    • Leisure trip
    • Solo traveller
    • Double or Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    Parking was a real disaster! You cannot reserve the parking lot in advance, so after check-in i had to wait about 30 min till somebody called me and told me where am i allowed to leave the car. This is a huge disadvantage when there is no staff in house to help out with such things. At least for 2 days of festival when all hotels were overbooked they could hire some temporary staff to handle such things. Other than that everything was fantastic!

    Clean, easy check-in, very good location.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double or Twin Room Standard
    • Stayed 2 nights

    Very Clean, very big room with fantastic view. Facilities were exceptional and the spa was outstanding. Very close to train station from which you can connect to St Gallen easily in 20 min

    Stayed in March 2024

  • Reviewed: 15 April 2024

    9.0
    Hotel will be favorit from most of businessman in the region -- relation price & performance is top
    • Business trip
    • Solo traveller
    • Double or Twin Room Standard
    • Stayed 1 night

    1 & 2 floor look directly to waggons -up the 4. floor much better ( different in quality ) view👍

    Breakfast was -Buffet -very good & incl coffee with nice cups- also wellness& Fitness room super👌 on the top with view on Bodensee- and also large rooms with much daylight from allside. Fast check in on computer in the garage - practibel

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Apart from a few complaints, when everything is summed up, a good location, friendly staff, clean ac
    • Business trip
    • Couple
    • Double or Twin Room Standard
    • Stayed 2 nights

    No coffee and tea making facilities in the room. No mini bar Incomplete set for hygiene (set for shaving and brushing teeth is missing) Two mattresses in a French bed

    Good sound insulation, especially in the morning, no noise is heard, which is common in other hotels. Excellent parking in the garage with direct access to the rooms.

    Stayed in April 2024

  • Reviewed: 14 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room Standard
    • Stayed 1 night

    Room was located to the main street, in the early morning it was noisy. There were no option to chose a room-location during the check in process.

    Well organized, room clean and good standard, good breakfast

    Stayed in February 2024

  • Reviewed: 13 December 2023

    8.0
    Satisfying
    • Business trip
    • Solo traveller
    • Double or Twin Room Standard
    • Stayed 2 nights
    • Submitted via mobile

    The room was cold , and setting the temperature using the thermostat was not functional, Anything else is perfect 👍

    Everything is Just Perfect

    Stayed in December 2023

  • Reviewed: 10 November 2023

    9.0
    Decent place no hassle
    • Business trip
    • Solo traveller
    • Double or Twin Room Standard
    • Stayed 2 nights
    • Submitted via mobile

    No room service

    Easy check in and check out

    Stayed in November 2023

Showing 1 – 25

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