Reviews of Hotel Bad Murtensee 3 stars
Hauptstrasse 5, 3286 Murten, Switzerland

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Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBeautiful location
Location on lake and very nice restaurant
Dear Joanna Thank you for your great feedback! We are very pleased that you enjoyed your stay with us. Best regards Your Team Hotel Bad Murtensee
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewlocation
Dear Philippe Thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us! We hope we can welcome you again soon. Your Team Hotel Bad Murtensee
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewStaff, food and room were great. Excellent place to stay if you have a vehicle.
Train station and altstadt a decent walk away if you are not in shape.
Dear John Thank you for staying with us and for your feedback! We are glad to hear, that you enjoyed your stay with us. We hope, we can welcome you another time again. Your Team Hotel Bad Murtensee
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 September 2024 · Stayed in September 2024
Verified reviewGood breakfast selection. Good evening meal menu albeit rather on the pricey side compared to local restaurants. Excellent location with easy walk along the lakeside to the town centre. Bedroom and bathroom very good size.
No real dislikes at all. The electric sockets located just a very few inches from the floor level could prove a challenge for some. Also the rooms in the first floor new extension have to be accessed via a staircase as there is no lift, not the easiest to navigate with heavy suitcases!
Dear Guest, Thank you for sharing your experience with us. We’re delighted to hear that, despite a few minor inconveniences, you enjoyed your stay and would like to return. It’s great to know that you appreciated our breakfast selection, evening meal options, and especially our excellent lakeside location. We appreciate your feedback regarding the placement of the electric sockets and the staircase access to the new extension rooms. We understand this may be challenging for some guests, and we’ll take your comments into account to improve our services where possible. We look forward to welcoming you back for another enjoyable stay. Best regards, Your Hotel Bad Murtensee Team
Dear Guest, Thank you for sharing your experience with us. We’re delighted to hear that, despite a few minor inconveniences, you enjoyed your stay and would like to return. It’s great to know that you appreciated our breakfast selection, … Show more
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in August 2024
Verified reviewThe location is wonderful directly at the Murten lake. You can walk along the lake and also have a swim in the lake in summer. You can walk into town. Management and staff are really friendly and make you feel like home in a family.
The location is directly at the lake, but also directly by the street, which is a bit noisy. There were two houses under construction at the time, we where there. In the early morning, the construction workers arrive and make noise. The restaurant in the hotel has some awards, but the cooking seemed a bit old-fashioned to me.
Thank you very much for your feedback. We’re delighted to hear that you enjoyed the wonderful location by Lake Murten, the friendly atmosphere, and the convenience of walking into town. We apologize for the noise from the street and the construction work during your stay. We understand how disruptive this can be and are sorry for any inconvenience caused. Regarding the restaurant, we appreciate your comments and will take them into consideration as we continually strive to improve our offerings. Thank you again for sharing your experience. We hope to welcome you back in the future. Best regards, Your team Hotel Bad Murtensee
Thank you very much for your feedback. We’re delighted to hear that you enjoyed the wonderful location by Lake Murten, the friendly atmosphere, and the convenience of walking into town. We apologize for the noise from the street and the co… Show more
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewReviewed: 2 July 2024 · Stayed in June 2024
Verified reviewReviewed: 15 June 2024 · Stayed in June 2024
Verified reviewThe old part of the building, courtyard, breakfast, kinsness of the staffand the beautiful view
The modern part where the rooms are and the too spartiate deco of the rooms.
Dear Sabine Thank you very much for having taken the time to give a feedback. We will pass on the compliments to the team immediately and are delighted with your appreciation. We will be keen to incorporate your comments regarding the spartan furnishings and decoration in the forthcoming renovation. Looking forward to welcoming you again. Regards, Team Hotel Bad Murtensee
Dear Sabine Thank you very much for having taken the time to give a feedback. We will pass on the compliments to the team immediately and are delighted with your appreciation. We will be keen to incorporate your comments regarding the spart… Show more
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewReviewed: 30 April 2024 · Stayed in April 2024
Verified reviewReviewed: 27 April 2024 · Stayed in April 2024
Verified reviewReviewed: 25 April 2024 · Stayed in April 2024
Verified reviewThe staff were incredibly friendly. Beautiful location. Clean facilities. Delicious breakfast.
Nothing, it was great.
Dear Jacques, thank you very much for the fantastic review. It's a real pleasure and motivating. We look forward to your next visit. Your Bad Murtensee team
Reviewed: 2 October 2023 · Stayed in September 2023
Verified reviewExcellent location right on the lake, the hotel is just beautiful, good breakfast. Parking at the hotel, center close by.
Nothing.
Reviewed: 2 October 2023 · Stayed in September 2023
Verified reviewReviewed: 11 September 2023 · Stayed in September 2023
Verified reviewThe place near the lake is beautiful and quiet. There are many possibilities for walking or enjoying the lake. The decorations and possibilities to have food or drinks outside makes it a nice experience.
Dear Giovanna Thanks a lot for your nice review! We hope to welcome you back soon. Best regards Hotel Bad Murtensee
Reviewed: 23 April 2023 · Stayed in April 2023
Verified reviewlocation
Dear Philippe Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Your Team at Hotel Bad Murtensee
Reviewed: 22 January 2023 · Stayed in January 2023
Verified reviewReviewed: 31 December 2022 · Stayed in October 2022
Verified reviewQuiet room, exciting design & friendly staff.
There was no fridge in the room (if you like that sort of thing).
Good day Happy New Year and thank you for your feedback. We have a fridge with minibar in all rooms, which is located by the wardrobe. We would be very happy to welcome you again. We will be happy to provide you with a detailed rooming at that time. Kind regards, Your Team at the Hotel Bad Murtensee
Good day Happy New Year and thank you for your feedback. We have a fridge with minibar in all rooms, which is located by the wardrobe. We would be very happy to welcome you again. We will be happy to provide you with a detailed rooming … Show more
Reviewed: 20 October 2022 · Stayed in October 2022
Verified reviewThe lake view, decor and the breakfast served were excellent.
There was no shampoo, bottles of water and there was no coffee machine in the room.
Dear Megan Thank you for your feedback. We are sorry to hear that there was no shampoo in the bath room. We checked with housekeeping, in order to avoid mistakes like this in the future. It would be a pleasure to welcome you back anyways! Best regards Hotel Bad Murtensee Team
Dear Megan Thank you for your feedback. We are sorry to hear that there was no shampoo in the bath room. We checked with housekeeping, in order to avoid mistakes like this in the future. It would be a pleasure to welcome you back anyways… Show more