Guests next door smoked Cigarettes and cannabis which kept us from being to sleep with the patio door open.

Übernachtet am Juli 2025

- There's no one at the reception to welcome you. - There are some insects outside the room.

- Room was clean and has toiletries. - There's a coffee machine and water inside the room. - Hotel is near metro station, just opposite side. - Room has a nice view of the mountain and river. - Staffs are nice and accommodating.

Übernachtet am Juli 2024

The place is quiet and comfortable. The room is clean.

Übernachtet am August 2023

the breakfast has very little choices, there would be some room for development.

Kitchen area in the room made it very comfortable. Room was big and quiet. Amazing mountain view, balcony was amazing with a small river in front of it. I would come again, it was a very lovely stay. staff was very friendly.

Übernachtet am August 2023

Not so many options for breakfast.

Nice location, beautiful view, nice people. Room is big and clean.

Übernachtet am Juni 2023

Smoking room/bar is so central that there's a pervasive smell of smoke in the restaurant seating area and entry. Not great for either adults or kids. I know the canton allows it, but maybe the restaurant can make a choice to not do it.

Staff was perfect and friendly. Rooms were perfect. Kids friendly facilities were highly appreciated, like playground outside, playroom inside, ducks and hens on premise.

Übernachtet am April 2023

Breakfast selection could have been better. Egg queue was long, bread selection was ok.

Beautiful view, comfortable beds, friendly staff, good service. We hadn't reserved but they found us a table. Food selection was great.

Übernachtet am September 2022

am writing to formally raise a complaint about my stay at your property. Unfortunately, the experience has been extremely disappointing and far below expectations: • Noise and Disturbance: At midnight, guests were drinking and making noise. Neither my children nor I were able to sleep (at 11:20 pm we were still disturbed). • Health and Safety: My son was bitten by insects, which I believe came from cattle kept too close to the rooms. • Lack of Basic Facilities: There was no soap in the room, and the coffee machine did not work. Despite assurances, no one came to fix these issues. • Unhelpful Staff: Both the manager and the reception staff insisted that we pay CHF 700, even though we had already paid via Booking.com. Their attitude was unhelpful and dismissive. • Only Positive Point: The breakfast was the only aspect we appreciated. Given these serious issues, I feel completely let down by the service and do not recommend the room we were allocated. I therefore request a full refund for this stay. Please confirm that my complaint is being taken seriously and let me know when I can expect a resolution. Regards Srijana

Absolutely nothing except breakfast.

Übernachtet am August 2025

The breakfast menu is very poor.

Location

Übernachtet am August 2024

Many flies inside room also bad smell comes from the cow farm, second floor very hot in the summer and the breakfast is limtied.

Übernachtet am August 2024

It coule be coler, the room was Frozen.

We like restaurant it was superbe.

Übernachtet am November 2023

No welcome, cold offhand staff. There was scaffolding and work going on (not mentioned when booking). We had to navigate round huge machinery to find our room - away from main hotel - and while a nice room, it was literally covered in scaffolding. View obscured. Sure it’s nice when sorted! But staff could do with a bit of a nudge to at least welcome with a smile?

Not much! But the room was large and had a terrace overlooking the canal which was nice. (Apart from the scaffolding barring the view)

Übernachtet am September 2023

Quiet and comfortable, laid back and easy.

Übernachtet am August 2023

Not that I didn’t like, but the hotel didn’t have no air-conditioning. Luckily when we were there, it was a little cold at night so we had the window open to get some cool air inside the room. 

Great location hotel is right next to the river. From our balcony, we have the river and the Mountain View. Great parking available. breakfast was typical European breakfast. It was good enough for us.

Übernachtet am Mai 2023

Breakfast. Nothing is cooked. Everything is cold. A couple of fruits, loaves of bread which one has to cut themselves, raw eggs with only the option to boil yourself, and yogurt doesn't make a good breakfast. But since everything else is so impeccable, this can be ignored for a short break.

Situated right across the Giswil train station and accessible to every point around, this hotel with its great location offers spacious rooms, a very comfortable bed, great modern amenities and a perfect ambience in a century old, but very well maintained building. Everything is so well thought of that one wonders what can go wrong... Except breakfast.

Übernachtet am Mai 2023

the beds are really bad! you can feel every spring through the mattress. we all had back pain in the morning and did not sleep well. such a shame. because besides this very important issue, it was very good. hope they replace them soon

nice location, friendly people, family owned

Übernachtet am April 2023

all rooms need renovation...

nice balcony n room

Übernachtet am Oktober 2022

Perfect location, close to everything, nice breakfast, friendly staff, beautiful surroundings and a great view of stream and mountains from the room.

Übernachtet am August 2025

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Übernachtet am Juni 2025

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Übernachtet am Juni 2025

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Übernachtet am Juli 2024

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Übernachtet am August 2023

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Übernachtet am Juli 2023

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Übernachtet am Juni 2023