Riehenring 81, Clara, 4058 Basel, Switzerland
#28 of 65 hotels in Basel
Guests' ChoiceBased on 454 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.1
Facilities
8.6
Staff
9.6
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 28 August 2025
Agata
PolandVery friendly staff, room got everything I needed. Bonus points for free fresh lemonade and apples in the lobby. Short walking distance from the river and the old town.
Stayed in August 2025
Reviewed: 24 August 2025
Hampton
United KingdomOur room was boiling with no aircon and only a fan during very hot weather
Lovely staff
Stayed in July 2025
Reviewed: 23 August 2025
Iva
CroatiaBreakfast was just right, covering everything from fruits to variety of eggs and ham. Coffe is really good and we loved the small garden in the back.
Stayed in August 2025
Reviewed: 12 August 2025
Claudia
RomaniaThis hotel was an excellent choice. My room was stylish, spotless, and very comfortable. Even without air conditioning, it stayed pleasantly cool - thanks to the cleaning staff who thoughtfully left the fan running, making it a welcome retreat in the afternoon. The bed was incredibly comfortable, and I especially appreciated the quiet ambiance, which made for a restful night's sleep. Breakfast was delicious, with a wide variety of options to choose from. The staff were warm, professional, and always helpful. The location is also perfect, well-connected by public transport and within walking distance of many of Basel’s main attractions, restaurants, and cultural spots. I’d happily stay here again.
Stayed in August 2025
Reviewed: 5 August 2025
Hana
New ZealandThere was only a fan supplied which is better than nothing, however it didn’t help too much with the heat.
Easy location close to the tram line. Clean and new facilities. Friendly and helpful staff.
Stayed in August 2025
Reviewed: 2 August 2025
Jake
United KingdomThe duvet was a little small but it was fine as it was warm
Clean and new look feel. Comfortable beds. Great shower room. Everything good. Staff were excellent
Stayed in July 2025
Reviewed: 30 July 2025
Jeannie
SwitzerlandThe location is not in the center, but it is next to the exhibition hall. The room's interior color is quite dark. The shower's hot water was unstable, but it was okay since it was summer.
Very friendly staff. I got a double room, it is spacious and clean. Comfortable bed. Very close to tram stops, allowing easy access to different parts of the city.
Stayed in July 2025
Reviewed: 28 July 2025
Bloise
United StatesRoom was small
Clean, convenient, friendly staff and close to tram.
Stayed in July 2025
Reviewed: 21 July 2025
Zamfir
RomaniaGreat facilities Very clean Amazing reception and hospitality.
Stayed in July 2025
Reviewed: 13 July 2025
Victor
New ZealandIt was very hot but I recognize that this was something that was out of your hands.
Good shower, nice and clean. Receptionist very helpful. Well located, near a tram station.
Stayed in July 2025
Reviewed: 7 July 2025
Mélanie
AustriaRoom was small and could have used a few hooks for hanging clothes. Very hot in the summer heat (but seems to be normal in Basel)
Very friendly staff, clean room, good breakfast (highly enjoyable in the outdoor sitting area), perfect location next to the river and within a few min walk from the German train station. Very quiet (my room was facing the backside).
Stayed in July 2025
Reviewed: 1 July 2025
Susan
AustraliaNo air con
Tram to anywhere just up from hotel. Restaurants all around. Tram free with Basel card.
Stayed in July 2025
Reviewed: 30 June 2025
Mohammed
United KingdomProperty was exactly same as pics showed on the website which is made feel good.
Stayed in June 2025
Reviewed: 25 June 2025
Charlotte
United KingdomSince it’s June, the room did feel warm, and there is only a fan in the room, no air con. But the fan did pretty well and was just about enough at night when we were trying to sleep, but definitely could’ve done with some air con.
Our room had everything we needed pretty much, great location with the trams right outside, the staff were lovely and very helpful.
Stayed in June 2025
Reviewed: 16 June 2025
Louise
South AfricaThere was a heatwave in the city (not the hotel’s fault), but there was no air conditioning so the room was unpleasantly hot.
The staff were exceptional. Very friendly and helpful. Thoroughly enjoyed the breakfast.
Stayed in June 2025
Reviewed: 14 June 2025
Caterina
United KingdomNothing
Very clean and location
Stayed in June 2025
Reviewed: 3 June 2025
Timothy
United StatesOur room was small and the view was not good. The lighting in the room was not good. There were 2 interigation lights (bedside lamps) that pointed out to the room at either side of the bed and another overhead light. Lighting needs to be be improved.
Staff was very nice and pleasant.
Stayed in May 2025
Reviewed: 29 May 2025
Olivia
NetherlandsNA
Lovely small boutique hotel
Stayed in May 2025
Reviewed: 26 May 2025
Peter
United StatesNo problems.
Very convenient location near the conference center so multiple tram lines were nearby making it very easy to get around the city.
Stayed in May 2025
Reviewed: 24 May 2025
Grace
United KingdomNothing!
Good location, stylish and clean. Comfy bed, modern bathrooom. Water left in mini fridge, friendly staff.
Stayed in May 2025
Reviewed: 23 May 2025
Anne
United StatesThe room was a bit tight to maneuver around. But for all the pluses it was manageable.
From the moment we walked in, we were welcomed and felt right at home. The room was efficient and had everything we needed. The location was convenient to pick up the trolleys to get around town, and on check in guests receive a Basel Card that gives you free passage on all public transportation as well as 50% off most museums. Breakfast was a delightful spread of hot and cold selections, coffee, tea, juices and fresh fruit. The staff were the highlight! Had a helpful suggestion whenever it was needed, with a friendly smile.
Stayed in May 2025
Reviewed: 23 May 2025
Judith
IsraelThe staff is kind and helpfull. They kept our suitcases two weeks until we came back from bikepacking. The rooms are very clean! In the room there was a bed for a child/third person above our bed. We bumped into it few times... The breakfast too expensive, so we didn't eat there.
Stayed in May 2025
Reviewed: 22 May 2025
William
AustraliaNothing
Had everything you want and friendly staff, close to shops and restaurants. About ten mins on tram from the station
Stayed in May 2025
Reviewed: 7 May 2025
Kathleen
United KingdomLovely hotel, very helpful staff. I was in a technically "single" room but it was very spacious, bed was a small double rather than just a single. Very clean, good location. Even had a little balcony with a table and chairs!
Stayed in May 2025
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