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Reviews of Base Geneva This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rue du Jura 13, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland

#11 of 108 hotels in Geneva

Guests' Choice

Review Score

Based on 67 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.0

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.8

  • Free Wifi

    9.4

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Showing 1 - 25

  • Reviewed: August 14, 2025

    10
    Exceptional Stay — Perfect Hotel, Outstanding Team!
    • Leisure trip
    • Family with young children
    • Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    This is the best apartment hotel we’ve ever stayed at! From the moment we arrived, the amazing reception team made us feel truly welcome. They answered all our questions and helped us figure out the best ways to get around — I can’t say enough about this exceptional team! The hotel itself is spotless, with everything fresh, new, and of high quality. Highly recommended!

    Stayed in August 2025

  • Reviewed: August 14, 2025

    8.0
    Overall a good experience! Would go again.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The location was a short walk from the city centre and it didn’t feel like the best area but it was easy to walk and get around in the city so it was no problem!

    We had a very good experience at this hotel. The staff was very friendly and welcoming and made sure that we were happy. The facilities were very clean and modern. The parking was great. They have inside and outside and it felt very safe.

    Stayed in August 2025

  • Reviewed: July 28, 2025

    8.0
    Great for a short stay
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night

    Good location close to train station, hotel is renovated, good value.

    Stayed in July 2025

  • Reviewed: July 25, 2025

    9.0
    Hotel was fab though. Just find a different route
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Umm quite near a rather dodgy neighbourhood. As in lots of drug addicts. Not nice to see them smoking crack etc right round the corner.

    Very new and spick and span and great.

    Stayed in July 2025

  • Reviewed: July 20, 2025

    10
    A wonderful ‘base’ for an extended stay in the city. Perfect compromise of hotel/apartment.
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 29 nights
    • Submitted from a mobile device

    n/a

    A long stay while attending summer school at the university. Room was perfect, staff very helpful, location good. New facility so everything new and clean.

    Stayed in July 2025

  • Reviewed: July 11, 2025

    10
    Exceptional
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Ideal location for getting around Geneva and only a 10 minute walk to the main station. The hotel is very modern and super clean. Kitchenette with appliances gives the option of eating in.

    Stayed in July 2025

  • Reviewed: July 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe a few more towels would be great. (That’s what we usually have in the U.S. but I’m not sure about Swiss tradition.

    From the moment we arrived, we were blown away by the kindness and professionalism of the entire staff. Everyone we interacted with was welcoming, helpful, and genuinely seemed to care about making our stay special. It really set the tone for our honeymoon. One staff member in particular stood out — Iker. He went above and beyond for us! From helping us choose the perfect coffee to striking up some of the most fun and memorable conversations about watches (a shared passion!), Iker made us feel instantly at home. He was knowledgeable, warm, and incredibly personable. We ended up connecting over shared interests and even followed each other on Instagram — that’s how genuine the interaction was. His hospitality made a lasting impression and was one of the highlights of our stay. Thank you to Iker and the whole team for making our time here so memorable!

    Stayed in July 2025

  • Reviewed: June 29, 2025

    10
    Great place
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 2 nights

    Nothing

    Great accommodation. Very good location in Geneva. The hotel has recently been renovated and everything is exemplary. The rooms are very good, good facilities, everything is very clean. The staff welcomed us warmly and provided very good service. I can definitely recommend this accommodation. I had a great time at this place.

    Stayed in June 2025

  • Reviewed: June 25, 2025

    9.0
    Worth it
    • Leisure trip
    • Family with young children
    • Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It has aircon

    Stayed in June 2025

  • Reviewed: June 22, 2025

    10
    Nice staying
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 14 nights
    • Submitted from a mobile device

    Nothing

    Excellent Iocation, brand new facilities, excellent house keeping, kind and smart people at your service!

    Stayed in June 2025

  • Reviewed: June 20, 2025

    8.0
    I’ll consider booking it again
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is super friendly, the check in and check out process is very easy and fast, also the room is clean and convenient.

    Stayed in June 2025

  • Reviewed: June 20, 2025

    10
    Comfortable, clean, well- located option for our brief stay in Geneva.
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Appeared to be newly renovated, very clean, located near train station, personnel very welcoming.

    Stayed in June 2025

  • Reviewed: June 19, 2025

    9.0
    This place suites people who look for comfortable long stay in Geneva.
    • Business trip
    • Solo traveler
    • Studio with Sofa Bed
    • Stayed 10 nights

    The location of the hotel is so convenient as it is close to Cornavin train station. Rooms are tidy, all stuff are available. Staff are very keen and helpful.

    Stayed in June 2025

  • Reviewed: June 17, 2025

    10
    The perfect base for a business trip to Geneva - classy and comfortable
    • Business trip
    • Group
    • Standard Studio
    • Stayed 2 nights

    Nothing. Seriously.

    The location was excellent - easy walking distance from the railway station and the lake. The building was brand new and everything was well designed and stylish. The staff were extremely well trained, welcoming, and helpful. They could not have done more to make the stay comfortable and easy. It was business like but with no fuss. Just what I wanted.

    Stayed in June 2025

  • Reviewed: June 17, 2025

    10
    Exceptional
    • Solo traveler
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Nothing to dislike, warm welcome and superb facilities, would highly recommend.

    Stayed in June 2025

  • Reviewed: June 16, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff Malik, Iker and Diego were outstanding in looking after us under the constraints. We’re grateful

    Stayed in June 2025

  • Reviewed: June 6, 2025

    10
    New hotel near everything, big comfortable rooms with a/c and kitchenette.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Close to Downtown and train station. Numerous transportation near by. Hotel is new, has kitchen area with everything you need. Spacious and super clean rooms. Mattress and pillows +++. Staff is extremely courteous and helpful. Better than most Vrbo’s. Nice big elevator, same for shower. A very good experience at a fair price, hope they keep it that way. Highly recommended.

    Stayed in June 2025

  • Reviewed: May 30, 2025

    9.0
    Great new modern studio apartment
    • Business trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    The kitchen lacked a microwave which would be more useful than the oven. There’s no drawers so limited closet space for non hanging clothes.

    New property that is new, modern and very clean. Loved having a studio. Nice rooftop sitting area. Great location and very kind staff.

    Stayed in May 2025

  • Reviewed: May 24, 2025

    10
    a little home from home
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 2 nights

    The young staff were professional, friendly and very helful. The layout of the room with the mini kitchen makes it like a cosy home from home and the comunal space downstairs to use also as work space is excellent

    Stayed in May 2025

  • Reviewed: May 21, 2025

    10
    Excellent facilities and exceptional service.
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely rooms. Friendly staff.

    Stayed in May 2025

  • Reviewed: May 21, 2025

    10
    A perfect and thoughtful stay that made our honeymoon even more special!
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night

    We had a wonderful stay! The location was perfect—so central that we didn’t need to use any public transport while exploring the city. The room was spotless, the beds were super comfortable, and the kitchenette was thoughtfully stocked with everything we needed. The hotel staff were incredibly friendly and helpful. As it was our honeymoon, they even surprised us with a handwritten card and a complimentary drink. Such a lovely touch!

    Stayed in May 2025

  • Reviewed: May 8, 2025

    10
    Comfortable, clean and nice staff
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The staff was super friendly and the room was perfect

    Stayed in May 2025

  • Reviewed: April 26, 2025

    8.0
    Pleasant stay with very helpful staff
    • Leisure trip
    • Family with young children
    • Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    It is a new facility in the lower floors -1 , -2 there was a bad smell

    Nice room with all necessaey equipment available

    Stayed in April 2025

  • Reviewed: April 15, 2025

    9.0
    A great Geneva base. Brand new, spacious, high spec apartments with cool roof terrace.
    • Business trip
    • Solo traveler
    • Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    No reception staff on site at weekends (though available online).

    Brand new building and facilities. All spotlessly clean. Big room, decent sofa bed. High end equipment (Joseph & Joseph, Villeroy & Bosch etc). Cool roof terrace. Staff super helpful- couldn't do enough.

    Stayed in April 2025

Showing 1 - 25

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