Reviews of ibis Basel Bahnhof 2 stars
Margarethenstr. 33-35, 4053 Basel, Switzerland
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewClean and tidy
Lack of food choice. Just a bar pizza and snacks Breakfast average
Dear Donald, Thank you for your feedback. We are pleased to hear you found our hotel clean and tidy. We appreciate your comments regarding the food options and will consider them as we continually strive to improve our offerings. Best regards, ibis Basel Bahnhof
Dear Donald, Thank you for your feedback. We are pleased to hear you found our hotel clean and tidy. We appreciate your comments regarding the food options and will consider them as we continually strive to improve our offerings. Best reg… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClose to train station
No water for drinking. No face washers. No tissues
Dear Deborah, Thank you for your feedback. We appreciate your comments regarding the amenities provided in your room. Your observations will certainly help us improve our services in the future. Best regards, ibis Basel Bahnhof
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation
Very basic
Dear Sami, Thank you for sharing your feedback. We regret that our location and facilities did not meet your expectations. We aim to provide a meaningful experience, and your comments will help us in our ongoing efforts to improve. Best regards, ibis Basel Bahnhof
Dear Sami, Thank you for sharing your feedback. We regret that our location and facilities did not meet your expectations. We aim to provide a meaningful experience, and your comments will help us in our ongoing efforts to improve. Best r… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery convenient for the train station. Very helpful friendly staff.
Dear Sue, Thank you for your kind words. We are delighted to hear that you found our location convenient and our staff helpful. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay. Best regards, ibis Basel Bahnhof
Dear Sue, Thank you for your kind words. We are delighted to hear that you found our location convenient and our staff helpful. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay. Best regards, … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewHandy for station. Modern feel with bar serving pizzas at a reasonable price. Comfortable bed, good bathroom and everything clean.
Nothing
Dear Julian, Thank you for your positive feedback! We are delighted to hear that you enjoyed our convenient location, modern amenities, and comfortable accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Basel Bahnhof
Dear Julian, Thank you for your positive feedback! We are delighted to hear that you enjoyed our convenient location, modern amenities, and comfortable accommodations. Your satisfaction is our priority, and we look forward to welcoming you… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewA very friendly welcome, which really means a lot. A fantastic location for Basel SBB and even further afield. Sadly, we didn't use the Basel Cards on this occasion but really appreciate the gesture. It was good to have a little bar at our disposal and an outdoor seating area. The room was well equipped and very clean. A superb night's sleep was enjoyed.
The room was small. For one night, it was okay.
Dear Guest, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our location convenient and appreciated our friendly welcome. It's wonderful to know that you enjoyed the cleanliness of your room and had a restful night's sleep. We understand that the room size may be compact, but we strive to provide a comfortable stay for our guests. We hope to welcome you back for another visit soon! Best regards, ibis Basel Bahnhof
Dear Guest, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our location convenient and appreciated our friendly welcome. It's wonderful to know that you enjoyed the c… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation to the airport and city centre
Parking impossible and alternative option at the railway station was 30CHF per day.
Dear Stuart, Thank you for sharing your feedback. We regret to hear that parking was not satisfactory and that the breakfast did not meet your expectations. We appreciate your kind words about our staff and location, and we hope to welcome you back in the future. Best regards, ibis Basel Bahnhof
Dear Stuart, Thank you for sharing your feedback. We regret to hear that parking was not satisfactory and that the breakfast did not meet your expectations. We appreciate your kind words about our staff and location, and we hope to welcome… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewClose to the station
The price was double the advertised price ¡
Reviewed: 16 August 2025 · Stayed in August 2025
Verified review