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Reviews of Basel Marriott Hotel 4 stars

Messeplatz 25, Clara, 4058 Basel, Switzerland

#31 of 65 hotels in Basel

Guests' Choice

Review score

Based on 229 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 29 August 2025

    10
    Calm quiet & so comfortable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Met and exceeded our expectations.

    We loved this hotel, very friendly & helpful staff. The room was superb and the bed & pillows so so comfortable disappointed we only stayed 2 nights. Only ten minutes to the river with a free concert on the Saturday night, Also some great restaurants nearby. We’d happily stay again and can recommend this hotel especially if going on a cruise down the Rhine as the dock is a 20 minute walk or a 5 minute taxi away.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Great place to stay and a tram stop is right in front of the hotel.
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Close to public transportation. Very quiet room. Nice and helpful staff.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    10
    Good location, good staff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    No parking

    Nice property and good location. The only problem I had was we had drove there and parking was very hard to locate.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Large comfortable rooms, perfect location for the Congress Centre, and easy access to public trasnport. Good showers. Good breakfast selection.

    Stayed in June 2025

  • Reviewed: 2 July 2025

    10
    Great location and Excellent breakfast
    • Leisure trip
    • Family with young children
    • Junior King Suite - Club Lounge Access
    • Stayed 3 nights
    • Submitted via mobile

    Upon cleaning the number of bath towels left were incorrect but this was quickly resolved. Having Lock on the bathroom door would be a good addition

    Excellent breakfast , Great location with walking distance to the centre and tram services opposite the hotel. Welcoming staff. Club room access was an extra bonus offering refreshments and a few snacks and sweets. Basel card was great with half price of admission to places like the zoo and free public transport

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Little modest in same amenities

    Exceeded my expectations given past experiences.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff and excellent selection for breakfast!

    Stayed in June 2025

  • Reviewed: 12 June 2025

    8.0
    Very comfortable stay and met my expectations.
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights

    Everything was good.

    The location was excellent because it was right next to the Congress center where my conference happened - Wordcamp. and it had restaurants nearby which was very helpful for my team dinner. Also, it had good breakfast and an excellent Gym which helped me a lot during my stay. Room was neat and clean and had everything i needed. Plus I got a good room where sun light was falling through the windows which was excellent.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    10
    Awesome, thanks
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Staff, Location, Room

    Stayed in May 2025

  • Reviewed: 15 May 2025

    9.0
    Quiet safe comfortable stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Quite expensive A little lacking in atmosphere

    Location Quiet comfortable rooms

    Stayed in May 2025

  • Reviewed: 23 April 2025

    8.0
    Overall, comfortable overnight stay in a lovely city.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little expensive. We did not get the breakfast at the hotel but found cappuccinos and pastries etc. close by for much less.

    Independently booked a night in preparation for a Viking Cruise with our friends. There was a Viking desk that just happened to be there which was helpful to find our dock. It seems Viking uses this hotel for the pre cruise package. Comfortable bed and nice bar/ lounge downstairs. They held our luggage since our room was not ready. Concierge was helpful and quite friendly. It is close to the Convention Center and Sbahn stop.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    9.0
    Good size room, convenient to free transit and walking distance to restaurants, train and old town.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 5 nights

    View was somewhat limited though a "port hole" style window and view as of convention center; interesting architecture, but not a splendid city view.

    Very nice room and well-functional bathroom. The room was spacious, bed was comfortable and everything functioned and was easy to use. Just a few steps from the local trolley that's free with hotel-provided City Card.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    10
    Best stay every time we come here
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    Everything

    Stayed in April 2025

  • Reviewed: 25 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The bar staff were all lovely and fun to chat with

    Stayed in February 2025

  • Reviewed: 11 March 2025

    9.0
    Fabulous
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    just a shame that the hotel restaurant wasn't open on the Sunday.

    just what you would expect from a Marriott hotel. It's clean, the bedroom facilities are great. The size is great. The overall comfort is great. Access to everything is easy. Staff are exceptional in knowledge and helpfulness.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    As near perfect as you could get.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    I did not have breakfast as CHF 40 is too expensive for my needs. The armchair is not very comfortable for a evening in.

    Location was great for Morgestraich - just a 10 minute walk. Room was a good size.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    10
    Perfect location
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night

    Nothing all was good

    Location is perfect for the Basel Messe but also for many activities in the city. Breackfast perfect and rooms very confortable. Staff very helpful.

    Stayed in March 2025

  • Reviewed: 7 February 2025

    10
    Exceeded expectations
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast and shower

    The breakfast was very good, well stocked, all tastes and diet needs catered for. Caring staff. Bed was a little firm, and pillows soft. Very glad we stayed there and would stay there again. It is a little further from the old town but a tram is at the door and the hotel gave us a free tram pass.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    everything is spotless! SO clean! Staff are all so friendly, warm and welcoming!

    Stayed in February 2025

  • Reviewed: 3 February 2025

    9.0
    Wonderful stay in Basel at the Marriott (friendly/helpful staff + first class accommodation)
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was slightly overheated (can be adjusted) and the heater (fan) made some noise during the night.

    Hotel is conveniently situated next to the messe and tram stops. The tram brings you to the city center in a few minutes. A stay at Marriott grants you the Basel Card (free public transportation + 50% off activities such as museums). That was a huge plus. The room is spacious and clean. Modern room + bathroom. I appreciated the kind gesture of a hand written note and chocolate cake for my birthday.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    8.0
    Nothing you can do about the location.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The bed was quite hard. The view on the behemoth Messe Basel on the other side of the street was terrible.

    Yes, room and breakfast were great. Fridge in the room much appreciated.

    Stayed in February 2025

  • Reviewed: 2 January 2025

    9.0
    Excellent Hotel to stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights

    Nothing that I could think of.

    The breakfast was awesome. The staffs were courteous. Thoroughly enjoyed the stay here.

    Stayed in December 2024

  • Reviewed: 28 December 2024

    10
    very good value for class of hotel
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    very comfortable, excellent staff, really good choice at breakfast

    Stayed in December 2024

  • Reviewed: 27 December 2024

    8.0
    So so
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Understaffed No basic amenities in the room

    It was ok Gym

    Stayed in December 2024

Showing 1 – 25

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