Reviews of Becozy Self Check-in Pop-Up Hotel Basel

Conducive and quiet

OK location. Nice Foyer

Problems with security and check in. Disrupted stay

Location. Jenny via whatsapp was very helpful getting us sorted with a basel card

Very small room wouldn’t recommend for 2 people. Cleaning staff were rude wouldn’t let us get out of elevator got mad when we asked to get past. Also got us up before check in.

We booked this hotel for 2 nights. The location is quite good, not far from the city centre by walking distance, and with shops, groceries, and all daily needs exactly near the hotel, which was very convenient. The room itself was not very nice, just a middle-of-the-road room with the basics – nothing fancy, but functional. Unfortunately, several issues really affected our stay. First, there was no fan or air conditioning, which turned into a nightmare. The room became extremely hot at night, and the only option was to leave the window open. Sadly, that meant we had no proper sleep for both nights as people were shouting all night long until 5 am, cars passing by, and loud music playing. On top of that, the lighting in the room was very poor. There were no proper ceiling lights at all, just one small lamp shade with a weak bulb that did not light up the room properly, leaving it very dark and uncomfortable. There were also very limited plugs – only near the lamp and one by the main door – which made it very inconvenient to charge devices or use appliances. The toilet was another problem, as every time we flushed, the water splashed out very strongly, so we had to keep the lid closed at all times to avoid the mess. The bed and pillows were also not comfortable at all – they really need to be changed. Another unpleasant detail was the shower, where there was an unusual amount of heat due to the heating pipes going up to the upper rooms, making it uncomfortable to use. One thing I really appreciated was the check-in flexibility. Even though official check-in was at 4 pm, I had contacted the property through WhatsApp and Aicha assisted me very kindly. She was extremely professional, polite, and understanding. Since my aunt was not feeling well, she kindly allowed us to enter the room an hour earlier at 3 pm. Thanks to her help, my aunt could take her medication and rest, which we are very grateful for.

The staff knocked at the door twice before the checkout time, and we asked who it was, they didn't answer. We saw them when we opened the door. They practically wanted to kick us out of the room before the checkout time so they could do their job. Which is not very hospitable. The bed was awfully uncomfortable, and the pillows' existence didn't matter, so shallow and too soft they were. I'm happy that we only stayed there for one night.

Nothing

Dirty

The location is good. Good value for Money. Great online support through WhatsApp. Aicha was really supportive and helped me efficiently for seom questions and to get my Basel card. It is valuable to have someone efficient connected when you stay in a self check in location

Very small room, Basic, no TV.

Location Smooth self checking in Cozy and comfortable

There weren't any other types of electricity sockets in the hotel. You must have just a connector which is compatible with Switzerland! We had to buy an adapter!

The view was nice at night. Thanks for the towels and shower gel. The bed was ok.

It’s surprising that such a shabby room can be found in Switzerland. It was a huge disappointment — the room was completely run-down and smelly. The walls must be made of paper, making it impossible to sleep either because of the noise from the hallway or the street.

Old building with a simple renovation. Clean bathroom, good beds and sheets. Design is ok. Nice to have a lounge room downstairs. Free coffee. Location and cafes/shops near the hotel.

Design. View from the window. Sink in the room. Lots of dust on the furniture in the room. Worn out chairs with the stains.

Old building with a simple renovation. Clean bathroom, good beds and sheets. Design is ok. Nice to have a lounge room downstairs.

Design. View from the window. Sink in the room. Lots of dust on the furniture in the room. Worn out chairs with the stains.

Worth just if you want to save money

Big rooms, good kitchen and bathroom. v responsive on WhatsApp to queries and access to luggage room

no a/c but did provide large fan

The room is centrally located and easy to walk to/from. It's basic but met the expectations based on the photos provided. The communication with the administration was solely via WA, but they responded quick and gave the right check-in/out instructions. It was a lively and somewhat loud neighborhood - we didn't mind but something to be aware of. Basic accommodation but overall a good value for the money.

There was a slight cigarette smoke odor in the room upon arrival despite the fact the hotel rooms were non-smoking. When communicated this to the administration via WA, they did not respond.