Reviews of Beau Rivage Hotel 5 stars
1, Esplanade du Mont-Blanc, 2000 Neuchâtel, Switzerland

Loading
Guests also reviewed these properties:
Agia Paraskevi, Greece
Isla Mujeres, Mexico
Amstelveen, Netherlands
Bloubergstrand, South Africa
Lanton, France
Rajkot, India
Druskininkai, Lithuania
Chennai, India
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe hotel fully met the standards generally expected of a five-star hotel. The breakfasts were not very varied, but the quality of all the food was first-class. Pleasant breakfasts on the covered terrace with a view of the lake.
Unfortunately, the hotel does not offer triple rooms, so we had to take two rooms.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation Great attentive staff @ the bar (Bukar)
Looks „tired“ , moquette everywhere in muted colours, neutral brown doors, doesn’t actually fit with ground floor overlooking the lake
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPosition, facing the lake and close to the centre of town
Noisy roadworks till well after midnight
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel, fantastic location, exceptionally attentive staff. Loved our stay here.
All good.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent both for getting to the town and the lake. Room was spotless and staff were all very polite
A separate light switch for the toilet would have been useful rather than having to use the main bathroom one. Also breakfast was expensive so we choose to eat out.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe best location along the lake with amazing views, in a luxurious setting. The grand hotel itself is steeped in history and old world charm. It’s so peaceful and relaxing.
Nothing
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in May 2025
Verified reviewExcellent customer service and attention. 5 star. Well looked after property with excellent accommodation and facilities.
I did not like the hold that they put on the card, large amount and It took me several weeks to sort out with my bank to release the money..thats the only issue, further the stay was very pleasant
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewFantastic location and very friendly staff!
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewSpacious and comfortable room. Beautiful view of the lake. Nice buffet breakfast. Central location.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewBeautiful views of the lake. Central location near city Centre.
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewBeautiful location, very clean and comfortable. Exceptional staff.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified review