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  5. Reviews of Boutique Hotel Belle Epoque

Reviews of Boutique Hotel Belle Epoque 3 stars

Gerechtigkeitsgasse 18, Old City of Bern, 3011 Bern, Switzerland

#25 of 44 hotels in Bern

Guests' Choice

Review score

Based on 464 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    I thought I made a reservation including Breakfast (by Mistake) and at the Checkout I was requested to pay 21.- CHF for each person per day. This is too much.

    Nice boutique Hotel, perfect location. Very welcoming Staff.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Great Location. Very nice accomodations.
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 2 nights

    It was warm during our trip. We were aware there was no air conditioning but the fan provided did very little to move air and the room was very warm. We left the windows open for air movement and to cool off in the evening but given on the main street, there was a lot of traffic/delivery noise. Definitely not an issue with the windows closed.

    Location on the main street was excellent, close to all the points of interest. Front desk staff was very helpful. Room was a good size and as advertised. Having an elevator is always a plus !

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Great experience
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night

    Location, quiet & staff service

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Excellent location. Lovely spacious room. Very helpful stuff. Would recommend!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Very central location and lovely spacious and clean room. Weather was very hot outside and yet, upon arrival, the room had two fans going in the bedroom which kept it cool. So grateful! We were able to leave our bags there on the day of our departure, which was extremely helpful. The hotel staff were also very friendly and helpful indeed. Much appreciated.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    no air conditioning

    great location & staff really helpful

    Stayed in August 2025

  • Reviewed: 30 July 2025

    10
    We had a beautiful stay in a charming hotel! Little touches like fresh fruit and boxed toothbrushes and razors made it e
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    What a charming hotel! Beautifully decorated and so convenient.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Beautiful hotel near sights and restaurants. The staff were fantastic. Thank you!
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Personnel were very helpful !

    Stayed in June 2025

  • Reviewed: 28 July 2025

    9.0
    Location, people, breakfast - wonderful.
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    It was very warm in the bedroom, even with a fan.

    Beautiful - very comfy bed. Lovely facility.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    It could have been updated. It feels a bit outdated. No air conditioning so very hot during summer days.

    Location is great! Very clean and quiet.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    Great charming boutique hotel, central and comfortable
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    The property is charming and very central. The staff is kind and helpful. The reception is open for limited hours but the instructions we received to self check in were perfect. Our room was comfortable and we surely appreciated the floor fan to be able to sleep well in the heat of summer! We also appreciated the Nespresso machine and the coffee pods!

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Staff don't speak English

    Nice vipe and interior

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Thoughtful and helpful staff in this well-located hotel in Bern!
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights

    It wasn't a problem for my stay, but because staff is on duty only until 6 pm, it's best to plan ahead if you need anything or have any questions.

    The room, beds, and ensuite bath were very clean and comfortable, and the hotel is in a great location with easy access to trams. It has a lift, and we received the thoughtful gifts of fruit and bottled water upon arrival. When I accidentally left something behind that I wanted to get back, a staff member worked with me and mailed it back to me in my country. A value-oriented but excellent hotel with helpful staff!

    Stayed in June 2025

  • Reviewed: 18 July 2025

    9.0
    We had a wonderful time as a couple.
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent location, great breakfast, friendly staff, garage with electric charger

    Stayed in June 2025

  • Reviewed: 12 July 2025

    9.0
    Marvellous hotel stay
    • Leisure trip
    • Group
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfortable and convenient, near to eateries, supermarkets and train/bus stations.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    7.0
    Ok
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Hot strange room under the roof

    Central

    Stayed in June 2025

  • Reviewed: 11 July 2025

    8.0
    Comfortable, great location.
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night

    Bathroom a bit dated.

    Great location, quaint hotel, very helpful staff.

    Stayed in June 2025

  • Reviewed: 5 July 2025

    10
    Great place to stay!
    • Leisure trip
    • Group
    • Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    We were there when it was very hot, so it was a bit tough to sleep with no AC, and leaving the windows open was loud with street noise. But once you got the room cooled off it was great. They gave us additional fans which really helped!

    Great location, very comfortable, easy to get in and out of! They left a nice note with fruit when we arrived. Very close to EVERYTHING!

    Stayed in July 2025

  • Reviewed: 3 July 2025

    8.0
    Worth a stay
    • Leisure trip
    • People with friends
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    No aircon, was very hot with just a fan at night.

    Great location, good size room, good amenities

    Stayed in July 2025

  • Reviewed: 30 June 2025

    8.0
    Perfect location, friendly staff and plenty of amenities.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    The pillows were not the best. The two single beds had been pushed up next to each other to make a double, but there was a gap in the middle and because the floor was so clean and polished (which was good obviously), they kept separating.

    The staff were very friendly, the room was spotless and very spacious. Excellent location in the old town. The mattresses were very comfortable. Bern was very hot when we visited (31C), the room was very warm, especially as it was the loft suite, however the hotel had provided us with 3 fans, which helped immensely. As we were visiting friends the next day and there was no fridge in the room, the hotel happily allowed us to store a bottle of wine in their fridge overnight.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    The one thing which would be great , especially during the summer, would be a minibar in the room :)

    The location is excellent, and it comes with the Bern Pass for public Transport. It's super clean and the staff is really friendly and helpful. Will stay here again next time !

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Comfortable room in a quiet central location, very clean and pleasant reception.
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night

    Lovely location in a quiet corner of the old centre. Nicely decorated and good breakfast. Easy parking facilities, 5 minutes walking around the corner.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    7.0
    Great location, beautiful city!
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 5 nights
    • Submitted via mobile

    The staff were not overly friendly or helpful

    The location

    Stayed in June 2025

  • Reviewed: 19 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    During our stay of 2 days the bar was completely closed which was disappointing because the whole city closed by 9pm.

    Location

    Stayed in June 2025

  • Reviewed: 19 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    Nothing worthy of note.

    Centrally located, clean and comfortable.

    Stayed in June 2025

Showing 1 – 25

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