Church bells

The toilet

Stayed in August 2025

Very quick and easy check-in/out with online pad. Extra clean and modern, comfortable, big room.

Stayed in August 2025

Everything was perfect

Everything is perfect and clean. They have everything in the room coffee machine, hairdryer , iron, fridge and anything you need.

Stayed in August 2025

This place was absolutely brilliant! We had a large double bed that was very comfortable. We had a gorgeous view on the front of the property over looking the church & mountains. The sound proof windows were exceptional, meaning we heard nothing from the street or church bells, enabling a fantastic nights sleep. The bathroom was exceptionally clean and functional, with a toilet that had many features too! The waterfall shower enabled us to start our day fresh. The restaurant downstairs offered brilliant drinks and meals, adding to the convenience of our stay. The parking round the back was also great to have. A great stay and only gutted we didn’t stay longer! We will be back!

Stayed in August 2025

The self check-in was a little tricky.

The room was comfortable and very clean. There was a small kitchenette which was very handy.

Stayed in July 2025

There is a church across the street with bells that ring early in the morning, which can be disturbing. Parking spots are very limited compared to the number of rooms, and in the evening there’s often no space available. It’s a pity that breakfast is not included in the price.

The room was huge and spacious, with a kitchen and even a large bathtub. There’s a nice playroom for kids, a short drive to Lucerne, and a supermarket right under the hotel. Although there’s no one at the reception, phone availability is excellent.

Stayed in August 2025

All is done through the mobile from booking to checking in to checking out. It was efficient, it is a very modern hotel, on our arrival we had a problem with not having enough beds, we had to ring for assistance as no one was at the hotel but we got extra bedrooms for all our family to have their own beds. The lady on the phone was very helpful and friendly. We had a superior bedroom with kitchen and 2 of our other children had their own rooms. Some rooms come with balcony. Each bedroom have got their own bathroom fully equipped ( the modern toilet with remote control was a big hit), each room has got a coffee machine, slippers offered and dressing gown. I would recommend Berg&Berg hotel and use it again in the future. Available breakfast downstairs, restaurant and baby play area with nanny to look after your children. Sounds unbelievable? But yes this is all offered.

Stayed in August 2025

Had some difficulties during self check in - room was not prepared, had to call to support (land line as the only option is not good because of roaming, better to have WhatsApp option as well as). Another room was provided.

Great location, room design

Stayed in July 2025

De kerkklok klinkt te hard.

Netheid, comfort en online check-in en check-out waren uitstekend.

Stayed in August 2025

Our room wasn't quite equipped for 4 people (only 3 dining chairs, only 3 coffee cups etc.). Admittedly we didn't raise this though as we were only there for 2 nights so they may have rectified this if we had.

Lovely comfortable rooms. Excellent quality facilities. A little luxury. In a nice village with a shop right next door and a restaurant/bar attached. Games room was enjoyed by the kids. A few complimentary tokens were recieved which was a nice bonus.

Stayed in August 2025

Nothing major really… Parking at the hotel is limited. Sometimes we struggled to find space when we returned at the end of the day. However there is a public car park right next to the hotel for “max 3 hours a day”, but no payment machine and none seemed to be checking so we parked there overnight on a few occasions. Other small things like door card not working or empty shower gel/shampoo dispenser, but we use own products anyway. Fancy coffee machine but not enough coffee pods (unless you request daily clean, but we didn’t want to bother the cleaning lady). Couldn’t get same pods from the local Coop or even large Migros in Lucerne, until we found a solution by using Coop own brand 44mm coffee pods in a used, empty aluminium pod shell. It worked perfectly fine.

Lovely, modern apartment in a newly refurbished building in the middle of a quiet village. Quality furniture and a huge comfortable bed. Slept very well from day one which is rare. High standard overall. Two balconies in our apartment. Coop next door which was very convenient. Check in efficient, although it didn’t feel this way initially, until I realised that I needed to check in online via link from email received straight after booking. You can open door using your phone or physical card (didn’t work for some reason). Would definitely go back.

Stayed in July 2025

Perfeeeeect

Stayed in August 2025

Nothing at all — everything exceeded expectations.

A really great start to our 3-week trip around France and Italy. The hotel was immaculate, the apartment was modern and impressively clean, and we loved the restaurant downstairs — excellent food and a relaxed atmosphere.

Stayed in July 2025

I was there only for 2 nights, but breakfast was exactly the same both days. Maybe some more variety would be nice 👍

Clean nice room, well equipped, nice staff and I liked the self check-in

Stayed in July 2025

The room is small but cozy, modern, and clean. Good location with a grocery store nearby. Private parking is available. Self check-in and check-out.

Stayed in July 2025

Would have appreciated a kettle as there was only a coffee machine with capsules. Apart from that it was well equipped.

Very modern, comfortable apartment. Good location.

Stayed in July 2025

Not a negative feedback just a remark - I feel like a "standard suite" has more value than "Superiore suite" despite its location on the lower floor.

Definitely a great value for money for Swiss standards. Nice welcome package with toiletries. Two rooms apartment with creative bathroom facilities in the sleeping room (shower + egg-bathtub). Great space for relaxing after a busy day. Helpful staff, that was very fast to react, despite the fact that customer service is only available via phone.

Stayed in July 2025

No

Everything

Stayed in July 2025

No email communication in English

Great standard suite room! Loved the tub, shower and fancy toilet and the bed was super comfy

Stayed in July 2025

Lack of parkings

The hospitality of the restaurant and clean staff crew

Stayed in July 2025

Church bell ringing outside all day except for 00:00-06:00. No air conditioner. Street noise if opening the windows.

Everything in the room was good, as expected from the room description.

Stayed in July 2025

The check in (and check out too) was problematic: the self check in didn't work in our case. It didn't accept our booking number, so we had to call someone (with roaming) to help check us in. The whole procedure was time-consuming and costly. The self check in would be a great and convenient idea if it worked in practise more easily.

The apartment was very modern and comfortable. We really enjoyed the playroom. The bathroom had everything we needed, we really liked the Japanese toilet. The view to the church in front of the hotel was nice,

Stayed in July 2025

The clock from the church that wakeed up very early in the morning :)))

The hotel is in a good location, close to many atractions (Lucerne, Engelberg, Lauterbrunnen. Very clean and with very good quality barh products and amenities (especialy for the bathroom). In the room we have everything is necessary for cooking and serving dinner or breakfast. The restaurant from the hotel is making a very good pizza. :))

Stayed in July 2025

I think it will be very good if you can provide the parking information at the same time as the check-in notification that we got.

Easy check-in and check-out, parking space, provided and my kids love the smart toilet.

Stayed in July 2025