My pillow smelt of cigarette smoke which they replaced when asked. The mattress sits inside the wooden bed frame at the same level. so if, like me, you like to stick your leg or arm out occasionally then it rests on the hard frame. Not really a problem but noticeable.

Good coffee and everything else I needed for breakfast. Really pleasant and friendly staff.

Stayed in August 2025

Shared bathroom - a bit of traffic during the morning.

High altitude hotel, practically the only one in the area. Lovely staff, simple but good meals and outstanding location to start our bike ride by the Rhine.

Stayed in July 2025

The beds were on the softer side.

Breakfast was very good given the remoteness of the location.

Stayed in July 2025

The view from the window and the breakfast was great.

Stayed in July 2025

Best views in the world :-), good food and friendly staff.

Stayed in July 2025

Only one bathroom on each floor (6-7 rooms). Paid parking (5€/day).

We only stayed for one night but we had all we needed. Comfortable, clean (including shared bathroom). Friendly staff. Good breakfast. Dogs allowed. Heating was on in the room as it gets pretty cold outside at night.

Stayed in July 2025

Restaurant close 9:30 and NO Bar

Kind employees - good food - restaurant and kitchen was closed very early

Stayed in July 2025

The bathroom has no shower, there is a common bathroom to use it. There is no private parking, but the area is safe.

Wonderful location, dinner menu quite complete as well as breakfast. Personnel very kind.

Stayed in July 2025

Nothing to report.

Friendly staff, good food, clean rooms and excellent location.

Stayed in July 2025

Great location & super accommodation at 2048m

Stayed in June 2025

Very basic shared bathroom with poor lighting and

Excellent location for the start or the finish of an alpine adventure- super friendly and supportive staff, rooms basic but sufficient for a short stay mountain adventure.

Stayed in June 2025

Beautiful winter location. Isolated and directly at the ski lifts. Excellent breakfast.

Stayed in March 2025

The only way to get back to Andermatt was via train, so this is not a great option for someone with a tight timeline.

Loved the location, and the food at night was next level.

Stayed in March 2025

We booked the triple room and didn't realize the bed frames would interfere for couples. Also, if there's fresh snow be aware of the avalanche mitigation that begins early in the morning - it feels and sounds like a bomb

Breakfast was great and the location was very impressive. We had the half board one evening and it was delicious

Stayed in March 2025

Very weak water pressure in the shower. Beds/Mattress were too soft, my husband and I both did not sleep comfortably.

Great Location. Beautiful Setting. Very quiet between 10pm and 7am. Perfect to be the first on the slopes.

Stayed in March 2025

Absolutely epic location, with very friendly staff. Rooms and food are quite basic and the location is a little isolated so either limit your stay to 2-3 nights or plan to rely on the train into nearby towns (it's really good but not very frequent or cheap).

Stayed in March 2025

The staff is amazing and very accommodating to our needs. Because had a late arrival by train, the staff stayed to ensure we were taken care of. This is a charming and cozy building. Our room was small but we were comfortable. It was the perfect basecamp for our skiing fun in the Alps. At night, it was quiet and peaceful. If you're lucky, there will be no clouds and you can see the stars quite clearly. Note: The walk to the hotel from the train station was just up a short incline up and took less than a minute. We would stay here again.

Stayed in February 2025

We were not aware that it accesible only by train in winter.

Great location. Genuine experience.

Stayed in February 2025

Dependence on the train to get in and out (last train 1930) was a little limiting, but did not bother us

Staff were very friendly. The location was perfect for skiing! The accommodation was simple but adequate. It looks like there would be great summer activities as well.

Stayed in January 2025

Small bathroom to share at end of corridor could do with updating but very comfortable.

Location is perfect for start of cycling the Rhine. Train station is seconds away. Friendly welcoming staff who provided a good meal in the evening and breakfast in the morning. Had a secure bicycle park underneath the building which was great for us. Spectacular views and sound of cowbells was lovely. Great place to start or return from a hike.

Stayed in September 2024

Rooms are basic but clean. Shared wash facilities with other boarders so queues possible.

Stunning location, lovely food, nice staff.

Stayed in October 2024

Had to pay for parking as the car park isn’t owned by the hotel

Fantastic scenic location

Stayed in October 2024

The position

Stayed in September 2024

If I had to give one criticism, it would be the beds and the pillows but again not enough for me to stop staying at this wonderful location

I stay at this location about once a year and I will continue to do so. It's a good value for money, great proximity to the train infrastructure and the food is absolutely amazing, not to mention an amazing staff. Yes, the feedback on the beds may not be the best and they could be a bit better, but this does not determine me from staying here.

Stayed in September 2024