My first stay in Grindelwald, and I already know it won’t be my last. Bergwelt is a stunning, stylish hotel where comfort feels effortless. I stayed in a Deluxe room: spacious, beautifully decorated, and impossible not to love. The spa is pristine and deeply relaxing and the outdoor pool is so inviting it deserves its own postcard. I travelled with two French Bulldogs, and the welcome they received was flawless (two beds ready for them in the room). Being able to travel with them and see them treated like honoured guests is a total game changer for me. The bar is warm and inviting, and the cocktails are dangerously good (consider yourself warned). In short: a hotel that’s hard to leave, impossible to forget, and already calling me back.

Stayed in August 2025

Everything was perfect from the check-in, the design, the room, staff, service, location, excellent breakfast to the check-out which included 2 bottles of water and 2 cookies.

Stayed in August 2025

Not one thing negative to say

Gorgeous property, very aesthetic. PERFECT location in center of town. Easily walkable to First station for all the mountain fun. Best facial I have ever had. One of the best massages. Spa is lovely. Buffet breakfast is massive with tons of options and a true delight. Cocktails and appetizers delicious. 100% would stay again.

Stayed in July 2025

Had to book this on the last moment due to a booking.com mistake of overbooking somewhere else so the price was very high for what we originally planned to pay. All in all very good value for money.

Best location possible. 5 minutes walk to First gondola, 1 minute walk to bus stop for a 5 minutes ride to grindelwald terminal. Good room, excellent breakfast, extremely nice and kind staff everywhere.

Stayed in August 2025

A bit pricey - but we were there during the "UTMB EigerUltra" which I think boosted the price quite a bit

Great view - if you book the "Eiger view" and amazing breakfast. We also loved the SPA. Loved the balcony and the rooms were quite spacious.

Stayed in July 2025

Expensive for a family as we had to have a 2 bedroom suite.

Location, facilities, staff and breakfast was fantastic.

Stayed in July 2025

It’s expensive for long stay

Everthing

Stayed in July 2025

N/A

Great accommodation and great location. Appreciated all service and facilities. Will be back again.😊

Stayed in July 2025

The hotel online says they have air conditioning but they later told us it was recycled air. This was a bit disappointing given we booked the room based on this fact.

Hotel was beautiful, breakfast was amazing and a restocked mini bar everyday was a lovely touch. The location was spectacular and having breakfast looking out to the mountains was such a treat.

Stayed in July 2025

Should adapt more for summer season.

The view

Stayed in July 2025

good

good

Stayed in June 2025

Very very good hotel! Modern, stylish, new! Spa area - everything perfect

Stayed in April 2025

🙏 everything

Stayed in June 2025

Beautiful hotel, beautifully decorated and very comfortable. We had corner room which had fabulous views.

Stayed in April 2025

One of the best hotels I've ever been to. Including hundreds of 5 star hotels in Asia which usually beat every European hotel. But not this one. Bed was the best I ever slept in.

Stayed in June 2025

One of the best views we’ve had from a hotel. The hotel itself was fantastic and an excellent place to explore Grindelwald.

Stayed in June 2025

Rooms didn’t have enough lights to see properly & no aircon

Decor was beautiful, location perfect, staff extremely polite and helpful, spa facilities and pool were excellent

Stayed in May 2025

The booking of restaurant was a bit jammed fun, but staff helped to sort it all out.

As usual, exceptional place. The room, the view is exceptional.

Stayed in May 2025

The beds were a little too firm for my liking (personal preference). The towel warmer in the shower didn't see to really heat up at all.

The staff were excellent, views were great, and the food at both breakfast and dinner was delicious.

Stayed in April 2025

Beautiful hotel in a perfect location.

Stayed in April 2025

Breakfast, decor, spa

Stayed in May 2025

Our stay at Bergwelt Grindelwald Hotel was truly unforgettable. We booked a room with a balcony, and the view was absolutely breathtaking—like something out of a postcard. Waking up to the mountains right outside our window was a highlight of the trip. From the moment we arrived, the service was outstanding. A staff member kindly picked us up from Grindelwald station and drove us to the hotel, which was such a thoughtful touch that made our arrival stress-free. Throughout our stay, the staff continued to impress us with their warmth, friendliness, and professionalism. Honestly, every single staff member we encountered was amazing—always ready to help and genuinely kind. The reception team deserves a special mention for being incredibly helpful and attentive. They made us feel right at home and answered all our questions with patience and care. Whether it was help with recommendations or just a warm smile, they went above and beyond. The hotel itself is beautiful, blending modern design with cozy alpine charm. Everything was clean, well-maintained, and full of thoughtful details. We truly couldn’t have asked for better service or a more relaxing experience. Without a doubt, we’ll stay at Bergwelt Grindelwald again the next time we visit. Highly recommended to anyone visiting this magical part of Switzerland.

Stayed in April 2025

Unfortunately the promised hotel shuttle didn’t show up and even after calling after waiting 25mins and being told 5 mins ( no apology) 15mins later still no show do we caught a taxi for €27 so not a great start. Staff were apologetic but offered no explanation ☹️. Offered a drink at the bar ( which we ended up not using) as compensation. After that start everything following was great, but was hard to get rid of that start.

Beautiful hotel with lavish fittings and common areas, low light ambience, warm and cosy with quality everywhere. Pool and gym is beautiful and our room was lavish and busy with quirky furnishings and a huge lavish bathroom. Staff were polite and attentive and breakfast was one of the best we have had.

Stayed in April 2025

Bar is pricy.

Free upgrade which was greatly appreciated after the long day travelling. Spa is lovely.

Stayed in April 2025