Reviews of Novotel Bern Expo 4 stars
Am Guisanplatz 2, 3014 Bern, Switzerland
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClose to bus stop , neat and clean
Colour combinations in the room
Dear Guest, Thank you very much for your kind feedback. We are glad to hear that you found our hotel clean and conveniently located near the bus stop. We also appreciate your comment about the room’s color combinations. Your satisfaction is important to us, and we hope to welcome you again soon for an even better experience. Best regards, Novotel Bern Expo
Dear Guest, Thank you very much for your kind feedback. We are glad to hear that you found our hotel clean and conveniently located near the bus stop. We also appreciate your comment about the room’s color combinations. Your satisfaction … Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location was very good, you have the tramp in front.
It seems there are too many rooms and at night the vibe is not so great.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewVery good location, close to the trains and bus station. Parking was available on site, staff was very helpful. Beds and room was comfortable and had all the amenities. They also offered us guests pass which is free travel on teams and buses which we used to explore the city
Parking on site was expensive it cost us £42 for two nights plus city tax.
Dear Salman, Thank you for your kind words regarding our friendly staff and convenient location. We are delighted that you enjoyed your stay and found our amenities and comfortable accommodations to your liking. We acknowledge your feedback about the parking fees and city tax. We strive to provide a variety of services to enhance our guests’ experiences, and your insights are appreciated. We hope to welcome you back to Novotel Bern Expo in the future. Best regards, Novotel Bern Expo
Dear Salman, Thank you for your kind words regarding our friendly staff and convenient location. We are delighted that you enjoyed your stay and found our amenities and comfortable accommodations to your liking. We acknowledge your feedb… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewgood location, clean rooms, good staff, the night shift team was really helpful
expensive hotel for the family room, room was bit tight for 4 of us, breakfast was bit expensive 30 chf for an adult but the bonus is my kids eat free, so for a family it is really good, parking is always a challenge during peak season but managed to get parking all the days
Dear Mohammed Sadiq, Thank you for your feedback regarding your recent stay. We appreciate your compliments about our location, cleanliness, and helpful staff. We understand that the pricing for the family room and breakfast may not have met your expectations and we strive to provide value for families. Additionally, parking can indeed be challenging during peak times, and we are glad you were able to secure a spot. Your insights are invaluable as we continuously aim to improve our services. Best regards, Novotel Bern Expo
Dear Mohammed Sadiq, Thank you for your feedback regarding your recent stay. We appreciate your compliments about our location, cleanliness, and helpful staff. We understand that the pricing for the family room and breakfast may not have m… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast and the reception gentleman…
Not much to say now…
Dear Noufal, Thank you for your kind words regarding our location and the service you received at breakfast and from our reception staff. We are delighted to know you had a pleasant stay with us. Best regards, Novotel Bern Expo
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean and tidy with adequate aircon.
Have to change from 9A to streetcar no. 9 from Bern train station. No supermarket and restaurants nearby and the hotel restaurant was closed for private event on the day we stayed. We ended up eating instant noodles that night.
Dear Yiu Wai, Thank you for your feedback. We appreciate your comments regarding the cleanliness and air conditioning. We regret to hear about the inconvenience caused by the closure of our restaurant during your stay and the limited dining options nearby. While we strive to provide a comfortable experience for our guests, we understand the importance of dining availability. We hope to welcome you back in the future for an improved experience. Best regards, Novotel Bern Expo
Dear Yiu Wai, Thank you for your feedback. We appreciate your comments regarding the cleanliness and air conditioning. We regret to hear about the inconvenience caused by the closure of our restaurant during your stay and the limited dinin… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe food and service was exceptional - both breakfast and dinner was well worth the the price. the staff was kind and helpful - we have been travelling all through Europe and we liked this hotel the best because of the staff and service - we loved this hotel!!!!!
Nothing - perfect in every way
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewPerfect hotel.
more parking space
Dear Deepak, Thank you for your kind words regarding your family stay at our hotel. We appreciate your feedback on parking space and will take it into consideration for future improvements. Best regards, Novotel Bern Expo
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewIt was clean , friendly staff
Parking , parking is super narrow, somebody scratched our car
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewAbsolutely nothing
Absolutely everything - this property is amateur hour. Run by a bunch of clowns
Dear Vickram, We sincerely apologize for your disappointing experience. Your feedback is invaluable, and we take it seriously. We strive for excellence and regret that we did not meet your expectations during your stay. Best regards, Novotel Bern Expo
Dear Vickram, We sincerely apologize for your disappointing experience. Your feedback is invaluable, and we take it seriously. We strive for excellence and regret that we did not meet your expectations during your stay. Best regards, Novo… Show more