Everything is really great, but if I could make one or two small constructive suggestions, it would be to add air conditioning and a TV (though you can definitely live without them ;) ).

The hotel is very, very charming, with exceptional staff and a royal breakfast by the lake. The coolest thing is that you get to enjoy the lake all to yourself in the evening and early in the morning!!

Stayed in August 2025

All the staff were really friendly, the bedrooms comfortable and the food great (both the evening meal and breakfast).

Stayed in July 2025

Please replace shower curtain with something more sturdy.

Beautiful location, nice room, lovely spa.

Stayed in July 2025

Nothing

Everything

Stayed in July 2025

It wouldn't hurt to come up with a way to meet guests from the park gates. Of course, we carried our things ourselves, but if our elderly parents had gone, they wouldn't have been able to carry their suitcases. We would consider this for an additional fee

This is a great hotel! The location in a natural park is quiet at night and a place to relax during the day. The cleanest lake with trout, Alpaca Park. The rooms are not big, but comfortable. The SPA is very nice and we enjoyed using the saunas and jacuzzi, which is located outside. You lie down and admire the mountains. It's great! Very nice staff from the reception to the cleaners. And the dishes in the restaurant (especially the trout) require our return! This is a wonderful rest from the bustle of the city.

Stayed in July 2025

Location, amazing spa, clean rooms, wonderful landscape

Stayed in June 2025

Great

Stayed in May 2025

Stunning location, in the middle of national park. spa is also amazing! great breakfast as well!

Stayed in April 2025

None

The picturesque location, the forest paths, the cleanliness of the rooms and the restaurant

Stayed in February 2025

Stunning location with several amenities. The SPA is cozy and nice.

Stayed in November 2024

Hotel is just perfect, location breakfast ... Highly recommended

Stayed in November 2024

Amazing location and grounds

Stayed in August 2024

Weekends can get busy at the lake with people not staying at hotel but just entering for a day. My lake view room was not exactly a lake view unless I looked through the window. But then it was very quiet and in the end I was happy with the room and its very comportable bed.

The location is amazing. The SPA was a nice addition and we could relax over there for a few hours. My massage was one of the best I have had in my life. The food was very tasty at both breakfests and at dinners. I liked free coffee and tea facilities and apples available outside the rooms. All staff was very nice and friendly. In overall, we were very happy with our stay and could recommend it to anyone.

Stayed in September 2024

Room could be a bit more spacious

Exceptional restaurant and friendly service

Stayed in September 2024

Nothing really

That it’s right in the nature reserve

Stayed in September 2024

It wasn't super clear how to get into the nature park (and thus the hotel) from the parking lot. We probably missed it in an email, but had to call the front desk and ask.

Amazing location. Sauna and hot tub. Great food. Friendly staff.

Stayed in September 2024

It might not be a big deal, but there's no lift

Spa is really good and enjoying both of days. And the breakfast is amazing. The rooms are spacious and warm. The bathtub in the room is also spacious and great.

Stayed in August 2024

Bathroom is tiny, 1 person max at a time and the shower is even smaller...fine for me but water sprayed everywhere in spite of a flimsy shower curtain and me switching off the water when using the soap. A glass partition would make more sense.

Altogether lovely. We arrived late afternoon and settled in before having a small walk around the lake etc - absolutely beautiful. Then had drinks and dinner on the terrace - dinner was good. Our room was at the back so quiet and no lake view but views of trees. Very comfortable bed with duvets. Check out is from 8.00am only; we had to leave at 07.30 (b before breakfast which starts at 8) and had not paid for dinner the night before, but staff were incredibly helpful and sorted it out.

Stayed in August 2024

Breakfast ‘a la carte’ : flies annoyed us inside, during the breakfast, I wouldn’t post a photo, cause of good hotel, but admin need to solve this. The quality of dishes were good, but you need to always order and can’t take amount as you wish. Also they ask about tea/coffee and bring it first, before the meal, yo can order later - possible option, but you have to find waitress because nobody wouldn’t come to you. I also have doubts about the real friendliness of the staff. And be aware that from the parking lot you have to drag your suitcases to the hotel about 200 meters(not a problem if it’s not rain)

Location is perfect, room was clean and all necessary details were presented. SPA was great(dry sauna, wet sauna and jacuzzi. And you can made hot tea, drink water presented). Tourists near weren’t a problem.

Stayed in August 2024

Great breakfast.

Stayed in July 2024

The staff were very friendly and even prepared the room for our puppy. They had a dog bed, bowls and dog treats! The food was very good and the spa was nice as well.

Stayed in July 2024

everything looks as pictured.

Stayed in July 2024

Nothing to complain

Everything is expetional

Stayed in June 2024

You have to walk up and down while carrying heavy bags , but it was ok I wish they add at least a golf cart for helping the residents to carry them to the hotel

The room was beautiful, the view of the lake was gorgeous, the staff were extremely nice.

Stayed in May 2024