Nothing!

Everything!

Stayed in August 2025

The restaurant was closed both days we were there. The staff could have been friendlier. Every time I asked a question I got the feeling I was annoying them.

Check in instructions were easy to follow. Room was clean and comfortable. Beautiful view.

Stayed in July 2025

There was no lift and our room was on the 3rd floor going on the 3rd floor with luggage was very difficult.

Hotel location View from hotel

Stayed in June 2025

It is a bit out of the way, so if you are looking fir a quiet spot it's great. The bus runs every 30 min and takes about 10 min to get to downtown. Just check the schedule in advance so you don’t wait. The prices were still high in my opinion, but this is Swisszerland!

The bedroom was large and comfortable, with a nice bathroom too. Bed was very comfortable. And I had the view both to the garden and the mountains. Breakfast was very good and copious and staff very responsive to my questions before I arrived. I was able to go hike Grosse Scheidegg directly from the hotel.

Stayed in July 2025

Not too much for breakfast.

Beautiful location and aasy to take bus into village. Directly at bus stop. Friendly staff. Nice room size

Stayed in July 2025

A bit far from the centre.

The room had a great view. It was charming and cute. The breakfast served was good. They give you a card which lets you travel on bus 121 for free. Which runs every 30 mins and takes you to the centre of town. Free parking is great to have as parking like every other thing in Switzerland can be quite expensive

Stayed in June 2025

Restaurant prices were on the higher side, though that’s to be expected in Switzerland and the interior felt a bit outdated.

Beautiful mountain views all around, very convenient parking, and a restaurant right in the hotel. It was close enough to the centre of Grindelwald for easy access, but far enough to enjoy peace and quiet.

Stayed in June 2025

There was no electrical outlet in the bathroom and no mirror in the main room, so blow drying my hair was a bit of a challenge. An inexpensive mirror near an outlet in the main room would be great. But this is minor and more of a suggestion for the hotel than a real complaint.

The location was great! Beautiful view and the bus stop was right at the hotel with free bus service. I parked my car at the hotel and was able to take the bus every day. Lovely and delicious breakfast buffet as well.

Stayed in June 2025

cozy hotel with a spectacular view. The public transportation bus stops right next to the hotel (it is about 2-3 km downhill to the center of Grindelwald). The hotel is very quiet (no traffic at night).

Stayed in May 2025

Comfortable rooms, amazing views and welcoming staff. The restaurant has a varied menu and the food was all great. We loved that it was a little out of town so very peaceful and the free bus service was frequent. A lovely stay

Stayed in May 2025

The price.

Didn't eat breakfast there.

Stayed in March 2025

Excellent location. A quiet modest hotel, spotless rooms. Food was traditional Swiss and very good. Breakfast was a bit sparse but adequate. The location is further from Grindelwald but a free bus stops right outside. Staff were friendly and helpful but were not in your face all the time. The view from the restaurant terrace was spectacular.

Stayed in April 2025

The restaurant was very good, there is a bus stop directly near the hotel, amazing views and quiet, cosy room with balcony

Stayed in February 2025

The hotel is almost at the end of the Bus yellow line. If you don’t have a car, during winter; the last bus goes up at 7:30 pm which would be an earlier end of your day. Because an uber from downtown Grindelwald was 45 euros, a lot for a short distance.

Great place to stay in front of the mountains. Amazing view from the rooms that are in front of the property.

Stayed in January 2025

The WiFi could be slightly stronger. Apart from that everything was great!

The fact that the bus station was close-by, the availability of parking spaces, the delicious meals offered by the restaurant with local products, the breakfast, the cleanliness of the rooms and the quietness.

Stayed in February 2025

No lift. No breakfast option.

I like place but the property has no lift and they put me on the very top floor.

Stayed in September 2024

WIFI and facility - there’s no lift, not recommended to elderly who may find it difficult to climb 4 flights of stairs and travellers with heavy luggages.. i brought middle size luggage, made it somehow to 4th floor *sweats*

The location, and the owner is friendly

Stayed in November 2024

The place is situated in a breathtaking location. The breakfast and the food were delicious. The friendly people.

Stayed in November 2024

The staff is quite sarcastic and rude. They always give you twisted answers as if letting us stay for free. The wifi was weak and no kettles in room. We had to think twice before asking the staff for anything as they were quite sarcastic, rude and seemed quite frustrated with their job. As there was no kettle, we requested for hot water in our bottle and the staff acted as if it was a burden for them to give it. Same with the wifi. The general wifi has no connection in the rooms but there were 2 other networks which had range but the staff refused to share it and just said “sorry, can’t do anything. The WiFi here isn’t great”. The staff needs to understand that we don’t come on vacation to deal with other people’s rudeness and frustration.

The property is beautiful and rooms too.

Stayed in November 2024

the mattress.

view from the balcony.

Stayed in October 2024

Nothing.

Lovely big room overlooking the Eiger. nice food and Friendly waitress.

Stayed in September 2024

Many steps to the second floor- no lift. Shower screen leaked and no bath mat replacement.

Quieter part of town. Easy parking. Great views from balcony.

Stayed in September 2024

The room was a bit dated but still okay.

The views are really amazing from the room we stayed!!

Stayed in September 2024

Internet was in and out

Stayed in September 2024