Reviews of Apartments Steinbock 3 stars
Thermenstrasse 2, 3954 Leukerbad, Switzerland

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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGood space for 6 Adults, one kid and 2 babies. Very clean, high quality kitchen and appliances. Comfy bed and clean sheets. Close to the supermarket. The hostess was very helpful, taking care of things we needed. The rooftop terrace had a fantastic view of the mountains.
They charged a deposit, which was refunded, but the host seemed to be a little confused about which account /card details she needs for a refund. They charged extra for parking, but the parking was fine. They charged extra for cribs, which we didn't get and were totally fine.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe Apartment was so nice clean with private parking at the nice location where you can enjoy your day and supermarket is near by the restaurant too, any one who looking for relaxation from the city I think this the right place and I plan to come again. And many many thanks to the lovely owner of the apartment she is so sweet helpful.
Nothing to say
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLocation was excellent. Host was helpful and friendly. Apartment was well appointed.
Multiple levels of the apartment that differed by a couple inches in some spots and full steps in others - including a platform the bed was on. Overall not a problem but something to be aware of.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2024 · Stayed in July 2024
Verified reviewOur recent stay at this apartment in Switzerland was a mix of positive and negative experiences. While there were some aspects we appreciated, there were several issues that impacted our overall satisfaction. First, the apartment is located next to a cemetery, and the bedroom windows open directly to it. This detail was not mentioned in the listing, and it could be unsettling for some guests. Additionally, the apartment is on the ground floor above the parking of the apartment and the heating system, which resulted in a persistent gasoline smell throughout our stay. On a positive note, the apartment was very clean and neat, and the landlord was exceptionally kind and responsive. However, despite her responsiveness, we faced a delay in getting our deposit back. It took a month and required several reminders before we finally received it. Another inconvenience was the layout of the apartment. To access one of the bedrooms, you have to go through the bathroom, which was not ideal for privacy and practicality. Overall, while the apartment had some redeeming qualities, such as cleanliness and a responsive landlord, the location, odor issue, deposit delay, and inconvenient layout were significant drawbacks that affected our stay.
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewVery nice apartment, located in a very central position. Clean, cozy and spacious. The communication with the owner was very efficient.
Reviewed: 17 January 2024 · Stayed in January 2024
Verified reviewGreat location, very comfortable, well equipped kitchen, access to washing machine.
Lacked storage.
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewReviewed: 27 October 2023 · Stayed in October 2023
Verified reviewReviewed: 3 September 2023 · Stayed in September 2023
Verified reviewLocation, internet, price
Tight parking spaces, not very clean, the apartment looks pretty outdated and bedrooms are pretty small. And also there was a strong petrol smell in the building.
Reviewed: 31 August 2023 · Stayed in August 2023
Verified reviewReviewed: 15 August 2023 · Stayed in August 2023
Verified reviewReviewed: 29 July 2023 · Stayed in July 2023
Verified reviewVery nice place with a kind hos. Location is near the centre, but its still quiet.
Parking in near parkhause costs 14 CHF a day. If you would like to come by car, you need to mind these costs.
Reviewed: 25 May 2023 · Stayed in May 2023
Verified reviewThe location is right in the center of Leukerbad. Easy to get to bus station, thermal baths, and trail heads. Despite being "downtown", it wasn't noisy at all. Very clean and modern. Host was very friendly, met us on time to get keys.
TV didn't work, but could watch stuff on our computers; the internet was fast.
Reviewed: 8 March 2023 · Stayed in March 2023
Verified reviewThe location is fantastic, extremely clean, and well equipped . The owner is always very nice and helpful.
No blinds
Reviewed: 27 January 2023 · Stayed in January 2023
Verified reviewReviewed: 3 January 2023 · Stayed in December 2022
Verified reviewReviewed: 27 December 2022 · Stayed in December 2022
Verified reviewLocation was fantastic
Pillows were horrible. Probably worst pillows ever used. No alternatives
We are very sorry that you didn‘t like our pillows. We have a good Swiss quality fether pillow 65x100cm from the good company Leinenweberei Berne. But probably you are used to an other kind of pillow in Australia.
Reviewed: 26 December 2022 · Stayed in December 2022
Verified reviewcomfortable, well equipped property and a great location.
Reviewed: 8 September 2022 · Stayed in August 2022
Verified reviewthe location was great for activities inside Leukerbad. It’s clean and has a washing machine room which was practical. The host were very helpful and gave us a lot of guidance during our stay.
unfortunately it takes you 2hrs roughly to reach Interlaken which was really inconvenient. Also, it’s located beside a cemetery so it’s not children friendly.