Cosy apartment, very well equipped. Large terrace. Nice host, nice views. Clear instructions.

Stayed in August 2025

All perfect and it felt like home.

Great view. Quiet. Spacious and very clean flat. Kitchen fully equipped. Large balcony with table, chairs and deck chairs. Laundry facilities available in house. Access from road with lift. Owner gave me a very warm welcome and was very generous with her welcome basket and local information and tips. She treats her guests like family.

Stayed in July 2025

Now, after such glowing praise, you might wonder if I'm biased or paid by the host! So, I feel it's important to mention one small downside we experienced. Since there was no washing machine in the apartment, we inquired about nearby laundry facilities. Arlette offered to wash our clothes herself, quoting 4.50 CHF for a tub full of laundry. We carefully filled the tub with only the clothes that would fit. However, upon their return, we were charged 22.50 CHF, a significant increase that we didn't understand. When I asked for clarification, her response was simply, "No, the wash is 22.50." While this felt a bit unprofessional and left a slightly sour taste, it was a minor point in an otherwise overwhelmingly positive experience.

Zermatt truly is a slice of heaven on Earth, and our recent three-night stay in mid-June at Arlette’s apartment only amplified the magic. This beautiful home provided an exceptional base for our family adventure. The apartment boasts a long terrace with breathtaking views of the valley, and when you look up, the majestic Alpine mountains dominate the skyline. Its location is incredibly convenient, just a 10-minute walk from the train terminal. Even the approach, through a unique man-made cave, adds an element of fun to your arrival! Inside, the apartment features two bedrooms and one bathroom. What truly sets it apart from many other rental properties is its "lived-in" charm and thoughtful amenities. Unlike sparse rentals, this apartment is well-equipped with useful items, toys, and a kitchen brimming with utensils, cups, and glasses. We were delighted to find essential basics like salt, pepper, and oil, which saved us a trip to the store. The bathroom was similarly stocked with shampoo, soaps, and other toiletries. It's clear that the owners use this apartment themselves for part of the year, which creates a genuine "home-away-from-home" feel in every corner. Beyond the apartment itself, Arlette, our host, is an absolute sweetheart! From our very first communication after booking, she was polite, helpful, and incredibly welcoming. We were fortunate enough to meet her in person during check-in, and she generously shared practical tips about the valley and offered guidance on local attractions.

Stayed in June 2025

There were too many instructions, especially in taking care of the trash and leaving the place clean when you check-out.

The place was clean, complete with cooking facility (although we did not cook much). We even had a welcome wine and some chocolates. And the place has a good view of the Alps.

Stayed in June 2025

I was very happy with this apartment. Great location, less than 10 minutes to the station. Clean and spacious. Kitchen was well equipped and efficient with plenty of dishes, pans etc. There was a table and chairs on the balcony, so I got dinner outside. Large, comfortable bed to get rest and charged. I highly recommend this place.

Stayed in June 2025

Clean flat in nice location with all good amenities. Easy walk to station & cable cars. Host left wine & bottled water for our arrival 😁

Stayed in June 2025

Well organized, all you need was there.

Stayed in March 2025

Superposed mattresses on the beds

Stayed in January 2025

It was clean and near the station, owner was very friendly and prompt in response. Beautiful view of the city.

Stayed in November 2024

Nothing. It was perfect.

It is a bit up the hill, which provides fantastic views of Zermatt, but not too far that it taxes your legs. It was spotless and comfortable for four of us. I will definitely return if I come back to Zermatt. Also, Arlette is an attentive and interesting host who has great stories.

Stayed in October 2024

I cannot think of anything that could have been improved. The shower was excellent.

It is a very nice apartment with all necessary facilities, including a microwave. Washing machines and dryers are available in the building for a reasonable cost. The location is perfect: around 1000 ft from the Zermatt train station. If you don’t have too much luggage you can just walk there. You will have to go up around 80 ft. The owners were very cordial and helpful, great people

Stayed in July 2024

The only thing was the linen and pillows. The pillows were rather lumpy and base sheet a bit strange. Saying that the beds were very comfortable. No double bed though, all singles, I did notice one was a pull out where my son slept. That was not a problem for us but new cotton sheets would be nice.

Location was brilliant. Apartment was bright and clean. Very comfortable. All the facilities you would need are there. For a short ski break it couldn’t have been better.

Stayed in January 2024

As there is a slope up the way from train station to the apartment, it is better to take an electric taxi to the apartment if you are carrying big luggages. Thicker pillows would be preferred by us. Nevertheless, we had a wonderful stay.

A highly recommended apartment! It is close to the train station, supermarkets and restaurants within 5 to 10min walk. It has amazing view of mountain and at night, it was even more charming with the snow-covered and twinkling light of surrounding houses. It had everything we needed; comfortable sofa and beds, stove, oven and utensils for cooking, fridge and etc. The host was very attentive, giving clear direction and useful information for us to reach the apartment. She responded to our queries and requests promptly. And even sent her daughter to assist us when we had trouble operating the stove. They even provided free chocolates, bottled water and wine.

Stayed in December 2023

After a two week work trip this apartment was the perfect way to relax before my long travels back to Florida. The host was wonderful and made me feel like I was at home. The key was easy to find even though I came in late and in the dark. The apartment was clean and had all the amenities needed to cook. There was even wine, water and chocolate waiting upon arrival. Thank you to the host. I will be coming back to stay here again and will be bringing my family.

Stayed in November 2023

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excellent location and very friendly services. our grand son was very surprise when he was being showed a hidden box in the room that full of toys to be used during our stays.

Stayed in October 2023

The house was so comfortable and in a great location with a nice view as well. The host was so kind. She had some play toys at the house, which kept my toddler busy. The house was stocked with thoughtful utilities such as coffee pods, umbrellas, etc. Would definitely recommend this place !

Stayed in October 2023

Kind, well prepared, good facility, view also.

Stayed in October 2023

N/A

Property was spotless had all the mod cons you would need I would most definitely recommend we had great time and to top it off Arlette was an absolute pleasure she went above and beyond she’s an adorable host. Thank you 🙏🥰

Stayed in October 2023

There is slope from train station to the property. Otherwise all is good

Fully Well Equipped to meet daily necessities needs. Host is friendly, and answer your questions immediately. She even included free chocolate for stayers. Locations is nearby to train stations Rooms is clean and well kept, bed is comfy. There is heater in the rooms and toilet if needed.

Stayed in September 2023

Everything was great. The only minute thing was that one has to pay small amount (like 30-40 cents per pod) for coffee pods. This was no issue as such for us but this can be a small annoyance for someone and maybe can be improved in future somehow like keeping a few coffee pods included in the price and then charging some amount in case someone wants extra pods. Just a minor suggestion.

We absolutely loved our stay here and had a very relaxing time. The property is a short (approx 10 mins) uphill walk from the Zermatt station. To get to your apartment, first you need to get the keys from a lockbox and then there is a long tunnel (this feels quite theatrical which is kinda fun) and a couple of elevators. It can be slightly tricky the first time but Arlette (the host) had given very accurate instructions to make it easy. The apartment itself is very cozy, was kept very clean and well-organized. There were some swiss chocolates and a bottle of wine kept for us which was a delightful surprise. The kitchen was well-equipped and had basic stuff such as oil, some spices, salt, pepper, etc. Arlette is very helpful in case you have some issues. I had forgotten the swiss adapter for electric sockets and couldn't charge my laptop, but Arlette lent me a couple of them which was very nice indeed! Overall we enjoyed it a lot and would love staying here again the next time as well :)

Stayed in September 2023

The bed and pillows are too soft to our liking.

Fully equipped, spacious and lovely unit in a quiet area.

Stayed in September 2023

-Local regulations and house rules were overwhelming for new comers.

-Convenient location, close to train station, town center and attractions. -Affordable price. -Nice view.

Stayed in September 2023

Mattresses could be more substantial.

Great location, wonderful accommodations.

Stayed in August 2023

Nothing.😁

The view was exceptional! The property was well equipped and our host was so wonderful and receptive to any concerns or issues.

Stayed in August 2023