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Reviews of Capsule Hotel - Lucerne Old Town

33 Zürichstrasse, 6004 Luzern, Switzerland

#10 of 79 hotels in Luzern

Guests' Choice

Review score

Based on 967 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 1 September 2025

    10
    Highly recommend
    • Leisure trip
    • Solo traveller
    • Capsule lower level - Female only
    • Stayed 2 nights
    • Submitted via mobile

    Everything is perfect!

    Stayed in August 2025

  • Reviewed: 1 September 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule upper level - Female only
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like having to download an app to access my room, I would have liked the option for a physical card

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Great!
    • Leisure trip
    • Solo traveller
    • Capsule upper level - Female only
    • Stayed 3 nights
    • Submitted via mobile

    Would’ve been lovely if there were access to laundry facilities

    The bed was super comfy, temperature perfect. Storage lockers were ideal!

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Affordable and a unique, mostly positive experience.
    • Leisure trip
    • People with friends
    • Capsule lower level
    • Stayed 1 night
    • Submitted via mobile

    Too dark in common areas and the door to the capsule was far too loud when people went in and out. It would be super helpful if it had a soft/quiet close. It woke me up each time people went in and out.

    Location and affordability

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 3 nights
    • Submitted via mobile

    Lockers were a bit of a pain. It would be great for the new places to have a bigger luggage spot next to your capsule. Also a fridge available would be great but we were well catered for but hated having to harass the staff. Also, some mugs or cups for a cup of tea or coffee as many b people travel with their own. I was next to the door, and it was really noisy with people coming in and out. The other two had silence and were very happy.

    Loved the whole concept. Bathrooms are great and all facilities are good. Very clean. We will definitely recommend it.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Very good, highly recommend. My first choice of stay in Switzerland
    • Leisure trip
    • Solo traveller
    • Capsule upper level - Female only
    • Stayed 3 nights
    • Submitted via mobile

    Room door is too heavy, when people enter and exit the door, the door slams very loud, it happens till late at night and early morning. I also do not like male and female toilets at the same floor and so close to each other.

    So many to like, can’t list them all. The best hostel for me ever, hands down.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Solo traveller
    • Capsule lower level - Female only
    • Stayed 1 night
    • Submitted via mobile

    I think the air con in the capsules can definitely be improved.

    Honestly one of the best sleeps I had in hostels. It's like your private little room. The bathrooms were in excellent conditions.

    Stayed in July 2025

  • Reviewed: 26 August 2025

    10
    I stayed an extra night, which says it all!
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 1 night
    • Submitted via mobile

    Not much, a bigger sign to locate it would be better.

    Great location, great price, backpacker vibe with more secure sleeping.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Great concept, great execution! This company will go far :)
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 1 night
    • Submitted via mobile

    Signage on door to property was small and I walked past it trying to find the entrance.

    Everything! Great location 10m walk from the train station. Backpacker friendly environment with private and secure sleeping, best both worlds. All staff were great, stayed an extra night based on 1st night experience!

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Great place
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 3 nights
    • Submitted via mobile

    My only criticisms are that my capsule got quite warm and also it was pretty tight; I've stayed in a lot of capsules and this was on the tighter side however I am 6+ tall. Maybe take a double if you're a little bigger 😝

    Very modern and classy. Awesome staff and great facilities. Music in the bathrooms (very important with shared toilets for me 😂). Also there's a gym below the hotel and you can get a pass for 10francs from the hotel.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Would stay here again!
    • Leisure trip
    • Couple
    • Capsule upper level
    • Stayed 2 nights
    • Submitted via mobile

    Capsules were a little warm but overall very clean and private.

    Cleanliness overall and service received from the staff. Luca especially was outstanding. Really liked having the storage lockers available.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Very good
    • Business trip
    • Solo traveller
    • Capsule upper level
    • Stayed 1 night
    • Submitted via mobile

    Very confortable, I had a very pleasant stay. Sophia in the reception is very nice.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Excellent staff but more dorm hostel than capsule
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 1 night
    • Submitted via mobile

    It's not really a capsule hotel, it's basically dorm beds separated by lightweight materials.

    Staff accommodating and friendly. They helped me out a lot.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Solo traveller
    • Capsule upper level - Female only
    • Stayed 1 night
    • Submitted via mobile

    First experience of a capsule hotel, showers very nice and clean. Nice social area and the pods were a good size.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 2 nights
    • Submitted via mobile

    Shared bathroom a little far away from the rooms and the work being done on the capsule next to mine one afternoon which was very very loud.

    Amazing value for money, great location. Loved every minute of my stay there.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Good value for money, excellent pods and amenities ]
    • Leisure trip
    • Couple
    • Capsule upper level - Female only
    • Stayed 1 night

    Nil

    A short walk into the centre of Lucerne, but right around the corner to the famous dying lion monument. There is a large Coop 1min walk away to get any food/necessities. The bed was comfortable and facilities were clean. Password is required to enter the room as well as to access your pod so felt very safe. Free lockers (subject to first come first serve) so it was easy to store our larger suitcases.

    Stayed in July 2025

  • Reviewed: 10 August 2025

    9.0
    Decent (pricy) pass-thru lodging.
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 1 night
    • Submitted via mobile

    The price at this location is too high. But, that is Switzerland. I would spend far more leisure time in Switzerland were it not for prices that feel like an unwarranted punch in the face. A single beer - 7.50 CHF. Same beer in DE would be €2.50. Minor gripe, the luggage lockers are in a narrow hall which means human traffic jams while people lay out and dig through luggage on the floor.

    Capsule Hotel - Lucerne Old Town is a great concept for minimalist lodging. The facilities are clean and everything works as it should. The capsules are comfortable with a few hooks for clothes and power for charging smaller devices. I appreciate the community lockers for stowing luggage and things you’d rather not have in your capsule with you.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule lower level - Female only
    • Stayed 1 night
    • Submitted via mobile

    The capsule hotel is just what it is: convenient for a night in a town. If you only need a bed and plan to discover a new city, it's really ok.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule lower level - Female only
    • Stayed 5 nights
    • Submitted via mobile

    The lockers, hopefully they will do something about it.Its really annoying including the front door sometimes though I enter the code already it didn't open and when you enter the code several times it alarms.Breakfast,hopefully they put or change some variety for breakfast.

    The capsule is nice.The staffs was nice too especially Sophia she smiles a lot so polite when you ask her something like lockers or front door. The toilet is always clean with available towels also for the feet to use after going out of shower.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 1 night
    • Submitted via mobile

    Good hostel with everything you need but for this price breakfast should be included.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Comfortable hotel with good facilities
    • Leisure trip
    • Solo traveller
    • Capsule upper level - Female only
    • Stayed 1 night
    • Submitted via mobile

    The app is quite redundant since it only for showing the code and unable to help with opening the door.

    The bathroom is very clean and basically offer everything you need. The location is the easy to find and not far from main train station.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 1 night
    • Submitted via mobile

    Breakfast menu was limited

    The theme of the hotel Its cozy super clean Smells very nice Encourage sustainable life Futuristic Colorful Artistic

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Capsule upper level
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Friendly staff Comfortable bed Nice social area

    Stayed in July 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule upper level - Female only
    • Stayed 2 nights
    • Submitted via mobile

    You can hear every little sound (even with ear plugs and headphones) and many people were loud and slamming doors, not the hotels fault there are many signs to be quiet but some people ignored them and would have loud conversations all night in the rooms and then slam doors all night 🥲

    The capsules are super spacious and comfortable, probably one of the best beds I’ve slept in while travelling in Europe. Facilities were good also and the lockers were great!

    Stayed in August 2025

Showing 1 – 25

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