8.9

Reviews of Capsule Hotel - Lucerne Old Town

33 Zürichstrasse, 6004 Luzern, Switzerland

  • Xiaoyu

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 1 September 2025 · Stayed in July 2025

    Verified review
  • Michelle

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review
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  • Mattana

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Everything is perfect!

  • Anonymous

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    I’ve stayed in a few of these type of capsule hotels/hostels across Europe and this was by far the best. Secure lockers, plenty toilets/showers that were cleaned regularly and very nicely decorated. Capsule was comfortable and couldn’t hear anything out with. WiFi worked and although it’s self check in - there was someone about if you had any issues. 10 mins from train station and 5 minute walk to the old town and lake.

    No complaints.

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  • Kayla

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    I didn’t like having to download an app to access my room, I would have liked the option for a physical card

  • İrem

    Reviewed: 31 August 2025 · Stayed in August 2025

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  • Kezia

    Reviewed: 30 August 2025 · Stayed in August 2025

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  • Akhil

    Reviewed: 29 August 2025 · Stayed in August 2025

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  • Jessie

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The bed was super comfy, temperature perfect. Storage lockers were ideal!

    Would’ve been lovely if there were access to laundry facilities

    Property response:

    Hi Jessie, We're super happy you found our beds comfy and storage ideal! 😊 Hope to see you again soon. Sincerely, Sophia :)

    Capsule Hotel - Lucerne Old Town
    29 August 2025
  • Elisa

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Location and affordability

    Too dark in common areas and the door to the capsule was far too loud when people went in and out. It would be super helpful if it had a soft/quiet close. It woke me up each time people went in and out.

    Property response:

    Hello Elisa Jane, We're super happy you found our location perfect and our capsules affordable. 😊 We are super sorry for the lighting issues and the noise from the capsule door. We hope to see you again soon in a quieter capsule location, and please feel free to use the earplugs provided. Sincerely, Sophia :)

    Hello Elisa Jane, We're super happy you found our location perfect and our capsules affordable. 😊 We are super sorry for the lighting issues and the noise from the capsule door. We hope to see you again soon in a quieter capsule location, … Show more

    Capsule Hotel - Lucerne Old Town
    29 August 2025
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  • Jan

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Loved the whole concept. Bathrooms are great and all facilities are good. Very clean. We will definitely recommend it.

    Lockers were a bit of a pain. It would be great for the new places to have a bigger luggage spot next to your capsule. Also a fridge available would be great but we were well catered for but hated having to harass the staff. Also, some mugs or cups for a cup of tea or coffee as many b people travel with their own. I was next to the door, and it was really noisy with people coming in and out. The other two had silence and were very happy.

    Property response:

    Hi Jan, We're super happy to hear you loved our concept and facilities! 😊 We're currently working on improving our locker system, and we appreciate your feedback. On your next visit, please let us know if you prefer a quieter capsule, we'll do our best to accommodate you. Sincerely, Sophia :)

    Hi Jan, We're super happy to hear you loved our concept and facilities! 😊 We're currently working on improving our locker system, and we appreciate your feedback. On your next visit, please let us know if you prefer a quieter capsule, we'l… Show more

    Capsule Hotel - Lucerne Old Town
    29 August 2025
  • Mei

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    So many to like, can’t list them all. The best hostel for me ever, hands down.

    Room door is too heavy, when people enter and exit the door, the door slams very loud, it happens till late at night and early morning. I also do not like male and female toilets at the same floor and so close to each other.

    Property response:

    Hello Mei Lian, We're super happy you loved staying with us! 😊 Sorry to hear about the noise from the door and the toilet situation. We'll definitely keep this in mind. We hope you choose to stay with us again! Sincerely, Sophia :)

    Capsule Hotel - Lucerne Old Town
    29 August 2025
  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

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  • Tara

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review

    Honestly one of the best sleeps I had in hostels. It's like your private little room. The bathrooms were in excellent conditions.

    I think the air con in the capsules can definitely be improved.

    Property response:

    Hi Tara, We're thrilled you enjoyed the privacy of our capsules and appreciated our clean bathrooms. 😊 Sorry to hear about the air con in the capsule. Your feedback is highly valuable to us! Sincerely, Sophia :)

    Capsule Hotel - Lucerne Old Town
    27 August 2025
  • Darren

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Great location, great price, backpacker vibe with more secure sleeping.

    Not much, a bigger sign to locate it would be better.

    Property response:

    Hi Darren, We're thrilled you enjoyed our location and price! 😊 Thanks for the tip about the signage - feedback like yours helps us improve. Hope to see you again soon! Sincerely, Sophia :)

    Capsule Hotel - Lucerne Old Town
    27 August 2025
  • Darren

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Everything! Great location 10m walk from the train station. Backpacker friendly environment with private and secure sleeping, best both worlds. All staff were great, stayed an extra night based on 1st night experience!

    Signage on door to property was small and I walked past it trying to find the entrance.

    Property response:

    Hi Darren, We're thrilled to hear you enjoyed your stay! 😊 Thanks for the feedback on our signage, we appreciate it. We hope to see you again soon! Sincerely, Sophia :)

    Capsule Hotel - Lucerne Old Town
    26 August 2025
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  • Alexandra

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review

    The Capsule Hotel was a clean and good value place to stay in Lucerne. The beds were comfortable and the bathrooms were spacious — I never had to wait for a toilet or shower. The location of the hotel is about a 15 minute walk or 5 minute bus ride from the train station.

    It was somewhat hard to figure out how to use the key code and/or app for the doors, but once I understood it, it was fine. It was also a bit hard to figure out how to lock/unlock the lockers but two other guests explained it to me. While I was in Lucerne, it was pouring with rain, and my clothes got completely soaked while out. It was difficult to hang my wet clothes to dry because there wasn’t much reserved space for me to use except inside my capsule or in a locker.

  • Elodie

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Esme

    Reviewed: 24 August 2025 · Stayed in June 2025

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  • 7.0 Good
    Bota

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review

    Great big clean bathrooms.

    Too expensive for that kind of hostels. I wish there was a kind of a place to store your check in bag at least. Keeping it outside is not comfortable.

  • Bella

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Great location, very nice and clean bathrooms. Great common spaces. Good value.

    Would be improved with some free tea/coffee facilities. Also often ran out of floor mats. Limited space to hang towels/swimmers. Sleeping capsules were very hot at night.

  • Anonymous

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Tee hostel was super clean, good & large storage for luggage. The capsule was super cozy (my first time trying), good space for phone but also hang clothes or towel on the wall. Even though it didn’t have a proper kitchen you could still use kettle and microwave and also their fridge to store your food.

    Property response:

    Hello, We're super happy to hear that you enjoyed your first experience in our cozy capsules and found our amenities useful! 😊 We hope to welcome you back soon. Sincerely, Sophia :)

    Capsule Hotel - Lucerne Old Town
    23 August 2025
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  • Leah

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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