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Reviews of Capsule Hotel - Lucerne TheLAB

Hirschengraben 40, 6003 Luzern, Switzerland

#53 of 79 hotels in Luzern

Guests' Choice

Review score

Based on 693 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    7.5

  • Value for money

    8.1

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    capsule lock didn’t always work the way it should

    clean, nice capsule, great location

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Just what I needed for a night
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The capsule is a very cool concept of hostel. Gives you much more privacy

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Quite an experience, great location and clean
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    Temperature a bit cold inside facilities and capsule but manageable

    Great location. Organisation and communication was clear, very clean and also quiet. Having your phone as key is a brillant idea. Good stay for solo travelers or travelers on a budget. Not recommended if you turn/move a lot during your sleep

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    The capsule when fully close will too warm. Maybe louvre can added to the so the air con can help cool down the capsule. The 2 vent in the capsule isn't powerful enough to cool it.

    Cleanliness, good shower

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 3 nights
    • Submitted via mobile

    Very noisy. Some of the borders are not really respecting the curfew.

    The location was great

    Stayed in August 2025

  • Reviewed: 9 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Swiss Capsule
    • Stayed 3 nights
    • Submitted via mobile

    A water refill tank should be in the bedroom, also a bench would be nice as it’s hard to put on socks and shoes in top capsule. The fridge should be emptied there is a banana nearly fully disintegrated in the fridge.

    Bed was comfortable and multiple charging points made for great ease of access not requiring a Swiss adapter.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Quality sleep, comfy bed!
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Online check-in worked like a charm, very comfy capsules and very long too! I could leave my small backpack at my feet and not feel it. Facilities are great too! Double lighting and a plug are in the capsule. It also isolates the sound quite well, I didn't hear a thing at night.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen was being done up so slightly less room to socialise but probably better normally. Not that obvious who's staff but people are about and WhatsApp was well speedy

    First pod/capsule hostel, dead comfy and super secure in your pod. Enjoyed it, earbuds keep it quiet and the air-conditioning proper sorts you

    Stayed in July 2025

  • Reviewed: 6 August 2025

    8.0
    Cheap and cheerful. Good for solo travel
    • Leisure trip
    • People with friends
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    Shared toilet facilities didn’t seem to be cleaned regularly but what I experienced was fine. I thought this would be popular with travellers with big bags but the lockers are tiny and a lot of people ended up leaving suitcases/bags outwith the lockers or squeezed them into the pods.

    Cheap and cheerful. Was lovely to have my own space when travelling as a group. Very comfy.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    Lockers were medium in size and suitable for cabin luggage, however they required a lock wire - my ordinary lock on it's own would not fit on. Soundproofing could be improved as some fellow guests arrived late and made some noise. 3 bathroom/showers shared between 16 capsules (when all occupied) - wasn't an issue for me.

    Enjoyable and unique stay. Self-check-in was relatively easy, with provision of codes for doors as well as Bluetooth unlocking of doors. More room than expected inside the capsule, feeling comfortable and spacious. Good sidebar within capsule, including light switches, shelf and socket. Great privacy and ventilation within the capsule. Good bathroom/shower facilities. Kitchen area available (currently under renovation) as well as a common room/work space area.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 4 nights
    • Submitted via mobile

    The design of the shower (wc, shower, bathroom sink) The staff told me, I have to pay, if I want to use my own laptop in the building: (The dining room and community area were under maintenance, and there was a announcement notice, that we can eat in the “office” instead. You can eat there, but you cannot pull out your laptop.)

    Nice environment

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    Check in was stressful with no staff on site. We arrived around 11pm knowing it is self-check in, however one of our capsules showed to be “not ready”, which I suppose was a technical error in the app because the capsule was indeed cleaned and ready. I waited for about half an hour worrying that I’ll be sleeping on the street. I tried to message the property with no luck before requesting my friend to help me call Booking customer service (I only have eSIM for data), then it was fixed; unsure whether it was a coincidence or customer service actually succeeded in reaching the property.

    Great location, very comfortable and spacious capsules with adequate isolation. I had the best sleep of my trip there.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen was not amazing, may will be a good idea to change to towels every day, as it is done in other hotels/hostels, etc

    Bed was comfortable and clean. Despite the bathroom were shared, they were clean and enough.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    Nothing was wrong at all

    Very clean and tidy and the staff its so welcoming! Also great location and 10min walk from main station and city centre!

    Stayed in July 2025

  • Reviewed: 4 July 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    Clean comfortable and good to spend a night

    Good concept but still not cheap but good for local travelers but not tourists

    Stayed in July 2025

  • Reviewed: 14 June 2025

    9.0
    Help to be even better
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 3 nights
    • Submitted via mobile

    Sometimes the noise up 11.00pm. May be the price for just sleep and bath should be lower.

    Comodity's very nice

    Stayed in June 2025

  • Reviewed: 13 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom were small and partitions were thin and small.

    Capsule room was nice and quiet.

    Stayed in May 2025

  • Reviewed: 5 June 2025

    7.0
    Nice
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    No coffee machine/maker or kittle Little biy hot at day inside the capsule

    Good for quite night Location also good not far from train station

    Stayed in June 2025

  • Reviewed: 20 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights

    The hotel is very kind to prepare a pair of earplug for the traverllers. However, you don't need to use it as it is very quiet inside the dormitory. And they also got some bakery and fruits for free. It is very helpful as everything in swizerland is very expensive.

    Stayed in April 2025

  • Reviewed: 18 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    It’s a great place to stay! The capsules are very comfortable and clean. It’s also very close to the city centre.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom floor was wet all the time because of the showers. Lack of employees onsite meant someone was banging and shaking the doors for 30 minutes unable to get in and it sounded like they were unable to reach anyone from the company for assistance. It was frightening to hear at the time because we didn't know what was going on and the doors were glass so we were afraid to check in case it was someone trying to break in.

    Very comfortable and clean pods. Super relaxing after long days of travel.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Superb
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    During CheckIn requirement for Date of Birth information couldn't be typed in, had to manually scroll month by month all the way back to 360 months ago!

    Stayed in April 2025

  • Reviewed: 30 April 2025

    9.0
    Will come back!
    • Leisure trip
    • Couple
    • Swiss Capsule
    • Stayed 1 night
    • Submitted via mobile

    I liked the Privacy that those cabin can give you and the location (in the very central part of the city)

    Stayed in April 2025

  • Reviewed: 24 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Swiss Capsule
    • Stayed 2 nights
    • Submitted via mobile

    I would just gets a bit hot in the capsule

    It felt like you almost was alone in the room, comfortable bed and location was ideal.

    Stayed in April 2025

Showing 1 – 25

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