Reviews of Berghotel Chäserstatt

Very nice location and food.

As often in Switzerland, owners give the feeling you are annoying them by just being present/ speaking another language than Swiss German. Could be improved.

Nice escape to the tranquility of the nature.

We walked up from Muehlebach, beautiful walk, mostly through forest. The view from the Hotel/Restaurant/Terrace is absolutely stunning. We were lucky and had perfect weather. We also enjoyed the free hour in the sauna in the wellness area. Needs to be booked. The afternoon tea as well as the dinner in the restaurant were excellent. The Janos fries are a highlight! The breakfast buffet was fresh and tasty with plenty of choice. The staff was friendly and helpful.

N/A, all was good

The hotel is located up in the mountain, in wintertime you can either walk up or book a snow taxi (that is an interesting option). The views from the hotel are great, the double room we had was very nice and clean, shared bathroom as well (didn't feel like an inconvenience). To go down you can use a complimentary sledge - nice touch. You get a locally brewed beer as a complimentary drink. The place has a lively atmosphere and a lot things going on to socialize the guests. The staff is very friendly and helpful. I liked the "hipster" vibe of the place. Amazing view at the nearby mountain range.

According to some of the reviews, you can hear people in an adjacent room - the biggest problem for us was a loud music from the bar downstairs that we heard the whole evening and long after the midnight. You get earplugs, but in this case, they were not much of help.

A Great place! Relaxing, Peaceful, with a breathtaking landscape & very nice owners.

Nothing

-Amazing location - Getting there with the snowmobile in winter was a great experience (beware that you cannot reach the hotel otherwise) -Very well equipped for families - playroom with toys for the kids, baby bed, high chair etc Small but nice spa area that can be privately booked, views from the hot tub are great -Friendly staff who will cater for all your needs -Sledges available for free to enjoy a long ride down to the valley

I found certain things slightly overpriced - like the snowmobile taxi and some dishes in the restaurant. But the food is absolutely amazing, though. Also, if you don't prebook the restaurant, you might end up with no table in the evening as many people go there just for dinner. If they would communicate this proactively, it would be a good idea - at least for larger groups like ours was (4adults,3 kids)

Views, location, good breakfast, good beer.

Rooms lack soundproofing. Surcharge for dogs high.

Friendly staff, amazing views. Great food in the restaurant.

The staff were amazing and really looked after us. We mainly booked here for the hot tub and its views- it did not disappoint! The staff were kind enough to give us a longer slot in the spa area. I loved that it was a private spa slot. Would 100% go back again the views are incredible. The drive up was beautiful & challenging during the last 30mins due to the rain & dark but its defiantly worth it. Thank you once again to the wonderful staff.

Small rooms but didn't effect my stay as I expected this as its a lodge style hotel on a mountain! Would have preferred an option with a private bathroom but the shared bathrooms were always clean.

Amazing views, nice bedroom, very friendly staff

Didn’t realise it was a shared bathroom but didn’t have any issues with that. It was clean and always free