Reviews of Chalet Achat 3 stars
Riedstrasse 78, 3920 Zermatt, Switzerland

Loading
Guests also reviewed these properties:
Asnières-sur-Seine, France
Houston, United States
Cortland, United States
Afyon, Turkey
Kaysersberg, France
Perth, Australia
Leipzig, Germany
Yuchi, Taiwan
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewSuper nice pied-a-terre for hiking around Zermatt. It has a tiny kitchen so you make make meals in the evening without having to go out. The supermarket Migros in close by.
Very close to a new construction site across the street. Construction works starts early in the morning during the week.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe apartment was perfect: good size, modern facilities, excellent cleanliness and in a very good location. We felt like home thanks to the warm welcome and kindness of the hostess who was always ready to help.
I have no complaints.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewThe host was waiting for us and showed us how everything works such as stove, lights, coffee machine and ect. in the room. We felt a warm welcome from the host.
This is a perfect place for us. We have no complains.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewJust about any location in Zermatt is a good location since this is non-car city. WIFI works ok, apartment is clean.
There are number of problems. This apartment is advertised as 25m2 while it is 16m2 at best. Whole apartment lacks a single euro style power socket (I have never, ever seen that before in 30+ years of travel). Apartment has SHARED balcony so other occupants can walk in (disturbing, like a hostel type of facility). Apartment is less than 10m from major construction site so you can forget about sleeping after 7:30 in the morning (this is so obvious and a problem that the host will provide you with ear plugs?!?). You are also expected not to shower after 10pm. I have never, ever been so disappointed and mislead with accomodation as with this one.
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewWe had an absolutely fantastic stay at this property. It's ideally located for a ski village vacation, with easy access to restaurants, shops, and public transportation. The apartment itself was comfortable with beautiful views, and the host was incredibly helpful and responsive, providing clear instructions. We would highly recommend this property to anyone looking for a comfortable and convenient place to stay in this ski village
The only downsize is it's a little small for two, especially if you're both in the kitchen at the same time.
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewAwesome location - just 5 mins walk (in snowboard boots) to the main lift Matterhorn Express. The room itself is great too - stunning view for the Matterhorn, very clean with kitchen with all the kitchen appliances.
nothing
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewWe have just returned home after a 6 night stay at Chalet Achat. We had a wonderful stay. The apartment is small and cosy but this was absolutely fine for us on a couple’s trip. There is a good sized wardrobe with plenty of hangers and room under the bed for large suitcases. The kitchen is well-equipped and we really appreciated the little extras in the cupboard like herbs & spices and even some herbal teas for us to use. The bathroom was great too, a powerful shower and a variety of towels & a decent hairdryer. The bed was also super comfortable. The apartment was lovely and warm at all times, perfect after being out on the slopes all day. There is also a ski room with heated boot rack just outside. Location-wise the chalet is perfectly situated between all lift stations, easy walking distance to Sunnegga and Matterhorn Glacier, and nearby to the food market and town centre. The owner was incredibly friendly and welcoming, and gave us an introduction to the facilities in the room when we arrived. All in all we loved our stay and would happily return! Maybe see you next year!
If I had to find something to say, I would suggest a couple of extra pillows as I like sleeping with two. But not a deal-breaker by any means!
Reviewed: 13 February 2025 · Stayed in January 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewVery clean, well-equipped and comfortable apartment, it is clear that every detail has been thought of to ensure that you have everything you need. Wonderful view, in a quiet location and close to the center, Rosemary is exceptionally nice, we would be happy to stay in the apartment again.
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewConvenient location. Could see the Matterhorn even from the less expensive room if you looked out one window! Quiet. Raclette and fondue sets provided plus a coffee machine!
The pillow given was insufficient and another one would have been fab. There were no oven dishes so cooking in the oven was limited.
Reviewed: 7 October 2024 · Stayed in September 2024
Verified reviewThe location is great, close to everything. The hostess was very nice and very helpful.
The room was a little small.
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewThe owner is very lovely and helpful. We arrived at night but she still gave us a warm welcome. The room and facilities is very convenient and cozy. You can see the Matterhorn from the room! The location is perfect, it’s just 10 mins walk from the train station. Love everything about this place. Will stay here again when I come back to Zermatt!💖😊🫶🏽
None
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewThe location close to the main city and lifts. Very very clean. It had every kitchen gadget we needed. Responsive and very nice host.
It was small
Reviewed: 6 July 2024 · Stayed in July 2024
Verified reviewLovely clean comfortable room with cheery lighting. Great to have fridge and small kitchen. The friendly and helpful host let us keep our bags in the foyer till the afternoon after our last night. Balcony (with a terrific view) was an unexpected bonus. Bakery just down the street and around the corner provided many options for breakfast fare.
Size wasn’t a big problem because we knew going in it would be cozy: we got creative by putting small suitcases under the bed or table at night and on the bed during the day. The balcony extended the feel of the space.
Reviewed: 10 April 2024 · Stayed in March 2024
Verified reviewReviewed: 23 January 2024 · Stayed in January 2024
Verified reviewCentral, kitchen, balcony, friendly owner
Not enough and not large-enough cups (only 2 small ones provided).
Reviewed: 16 September 2023 · Stayed in September 2023
Verified reviewSo convenient and clean. The owner was so gracious and made sure we had everything we needed. The best part was the view of the Matterhorn from our room- spectacular!
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewThe host lady was very friendly, and kind. Despite my late check-in, she was very supportive and patiently explained everything related to the apartment and city. The location of the apartment is great, it's near the restaurants and bars and yet cozy and quiet. The Matterhorn view from the balcony was excellent.
Reviewed: 4 February 2023 · Stayed in February 2023
Verified reviewReviewed: 8 September 2022 · Stayed in September 2022
Verified reviewlocation and cleanliness were great. also the host was very informative and helpful.
we were a little cramped for space but that was mostly our fault because we were on an extended trip and had a lot of luggage.