Reviews of Chalet Antoine serviced Apartments by Mirabeau
5 Untere Mattenstrasse, 3920 Zermatt, Switzerland

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewA modern Apartment-hotel style residence, Chalet Antoine is tastefully decorated and located close to the main Zermatt railway station; this is important if you have a lot of heavy luggage, as there are some serious hills and stairs in this town! It is close to the Sunegga and Gornergrat bahns, as well as supermarkets, shops and restaurants. The room was cosy, but big enough, with modern appliances and cooking facilities. Staff were most helpful, allowing us to store our luggage both before check-in and after we left, which really helped us out!
Our main complaint was the bed, with a wide wooden edge, covered by the duvet - very painful on the shins when you forget it's there. Some instructions for the oven and a few more kitchen utensils would also be good.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewIt was cosy, clean and very close to the town. It was worth every penny.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewGreat place to stay while visiting Zermatt. The kitchen had everything we needed to cook most of our meals during our stay. Location is perfect - just a few minutes walk to the train station and grocery shopping
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReally enjoyed the access to our own garden, the large bathroom, and our own kitchen within the room (with basic supplies like sugar, salt, pepper too!). Ample space in the room, can even fit an additional bed and cot if needed. We were also so glad to have very reasonably priced coin laundry (washer and dryer) right in the premise! Supermarket was just few steps away. Staff at the main hotel block was very friendly, and the luggage storage space was well organised (we had our own little space with lock and key, didnt have to worry about mixing with others). Most sights and access to cable cars were pretty much within walking distance - the entire town is. Best part is it’s right next to the train station! Would recommend anyone to stay here anytime!
The TV was placed at an awkward angle next to the bed - but nothing we can’t handle I suppose!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified review5 mins walk from train station and 1 min to DENNER supermarket. The apartment is belong to hotel so it’s easy to check in. The apartment is really cute and fancy. Cooking facilities is really well equipped.
No air conditioner. No elevator.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewOur room was ground floor studio, very clean and tidy. All the staff we interacted with were so friendly and chatty. Location was excellent 5 minutes max to train and a short walk everywhere. Perfect for our 3 night stay, would highly recommend. Bonus was a laundry across the hallway.
Couldn’t fault this studio.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewLocation
Number of toilets , room service delay
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewWe (a family of 4 adults) spent 2 nights in the loft. It was spacious and comfortable. The apartment was equipped with dishes and cutlery. It was designed with taste and fashion
The fashionable design prevailed over common sense in one aspect. The apartment had opened bathroom. Completly opened, without any wall. Only a small openwork partition was provided. It did not provide any intimacy. Nobody felt comfortable while taking a shower. It would be OK for a couple, but not for 4 people. I am aware some people may find it very fancy, but I cannot appreciate such a design.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNew build facilities and comfortable house
Location is good near to the station but pick up and drop service in case of customer with big luggage’s
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewSpacious apartment, variety of cooking sets and utensils, location
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewHad everything we needed, close to everything, staff were very helpful and friendly.
Location is a bit noisy, many people passes by throughout the day. As a result we didn’t sleep too well at night.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewVery close to the Zermatt Railway station - so easy to walk to with luggage (Zermatt is car free). The apartment is beautifully decorated and fully furnished with all necessary white goods. The service staff are pleasant and accommodative of any special/ additional request.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat location as it is very close to the train station and main walking street. Apartment is pretty spacious and staff is very helpful. Fully equipped kitchen.
The smoke detector is very sensitive, even the shower steam can trigger the detector.
Reviewed: 7 July 2025 · Stayed in April 2025
Verified reviewNothing...
Unsupportive staff
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe apartment is big and the location is very good
The pillows are terrible and the floor was very dirty
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewExcellent two-roomed apartment. Well-provided kitchen, two TVs, lovely bedroom, small balcony, all within a few minutes walk of station.
Nothing, it was all good.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGood design of the room
No balcony in my room
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewExcellent location, wonderful place, staff was very helpful.