Reviews of Chalet Berken
7 Zimmersgaden, 3995 Ernen, Switzerland
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Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewCar access quite difficult (esp by night), should be explained in advance to guests
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 27 August 2023 · Stayed in July 2023
Verified reviewLocation is good, and not far from the attractions of this area
Unfortunately, one has to inform oneself and draw the host's attention to the fact that the guest cards, despite the host's responsibility to hand them out to the guests, are to be claimed After a subsequent notice from the tourism office (email and website), the responsibility was tried to be disregarded, and after 3/4 of the stay we did not feel like using the guest cards any more. Note regarding the parking situation apparently did not apply to all guests of the chalet, and you have to have a little practice not to touch down with the car when entering the chalet, and the bathroom already exudes 80's style.
This guest failed to respond with the necessary data (names, birthdate, etc) and demanded I reimburse the tourist-tax two weeks later. This guest felt I was breaking the law, called me a liar and a thief, and provided false information from the tourist office to support his claim. At that point I ceases the contact with this guest. I hope the 'never again' is a promise he will keep. Kind regards, Jeroen
This guest failed to respond with the necessary data (names, birthdate, etc) and demanded I reimburse the tourist-tax two weeks later. This guest felt I was breaking the law, called me a liar and a thief, and provided false information fro… Show more
Reviewed: 25 February 2023 · Stayed in February 2023
Verified reviewExcellent communication with Jeroen, clear information about the stay. The chalet is really well equipped, ideally situated close to the ski slopes (10 min by car, free ski bus available) and a superb view. We were 5 and there was plenty of space, the house can easily accommodate 7 or 8. Excellent value for the money!