Reviews of Chalet Felderhof 3 stars
Getwingstrasse 10, 3920 Zermatt, Switzerland

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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEasy to find and keys in lock box easy to access. Central location especially for train station. Comfy beds. Hosts very responsive to the problem we had with no hot water.
Balcony only had view of stairwell of block of flats in front of building. This was not very clear on the description. Only room for one arm chair in the lounge area which was also very dark. Very noisy throughout the night unfortunately so couldn't open windows at night when it was warm.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe location of the apartment is fantastic. You are near the Main Street and the train. There is a supermarket, restaurants etc very close by. The apartment was very clean and comfortable. Accessing the apartment was very easy and I found the instructions were very detailed.
It was not a problem for us but if you are sensitive to noise there is some train noise. Also this may seem minor but you pay a lot for the accommodation so you should have more than one rubbish bag provided especially if you are expected to use specific ones. Also information on where to dispose of rubbish should be provided as well.
Reviewed: 21 April 2025 · Stayed in February 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewGood location for travel by train
Not clear with the apartment location
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewGood location and comfortable apartment, beautiful view. We had almost everything we needed.
Beds were a bit hard and pillows very large for sleeping. A choice of pillow sizes would have been nice. The hot water kettle is plastic inside so we didn’t use it.
Dear Astrid. Thank you very much for your review. We are happy that you had a good time with us and we apologize and took note of the lesser positive points to improve our service. We look forward for your next visit! Chalet Felderhof Team
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewno trash bags, toilet paper, or dishwasher tablets refill. you need to buy them yourselves in the supermarket. if you only stay for a couple of days, you will end up buying way more than you need.
Dear Hongjie. Thank you for your review. We always have on our studios and apartments enough amenites for a short stay. We look forward for your next visit! Chalet Felderhof Team
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewDear Shawarma. Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in February 2025
Verified reviewLocation and view were great
No elevator , we were on the 4 th floor and carrying up our equipment and bags was tedious
Dear Peter. Thank you very much for your amazing review. Unfortunately the Chalet doesn't have an elevator. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewThe location was perfect with gornergrat station, busstop, supermarket etc around the corner. The apt is basic with a small kitchen and 2 comfortable bedrooms. Also there is a laundry room in the building with 2 washers and 1 dryer. When the train passes underneath the apt it’s quite loud but it didnt bother us (and most of the time we weren’t home anyway)
Nothing to do with our apt, but other people in the building were allowed to smoke in their apt (?) and we were able to smell the smoke in our apt (fortunately not in the bedrooms though, only close to the apt entrance)
Dear Nancy. Thank you very much for your review. We are happy that you had a good time with us and we apologize for the guests that were not allowed to smoke in the apartment. We look forward for your next visit! Chalet Felderhof Team
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewSpacious apartment, nice bedrooms and living rooms. Fully equiped kitchenClose to the station and the ski lifts as well as the bus to the other part of the system.
No possibility to lock in skies
Dear Johan Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe location was very convenient for the main station and Gornergrat bahn as well as the shops and restaurants. A very spacious and comfortable apartment with lots of room to socialise and relax. The jacuzzi bath was particularly popular after skiing
I can not think of a single negative point about the apartment.
Dear Paul Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team
Reviewed: 24 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewWhat breakfast? There was no eating facility on the property as well as no front desk.
A LIFT! A LIFT. A LIFT! A front desk. A love person on site. 5 story walk up for 2 70+ seniors is unreasonable!
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewVery Central, well furnished apartment. Really clean and cosy for a few days.
The only complaint I have was having to leave by 9am, but otherwise all good 👍
Dear Steve Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewGreat location short walk from the main train station, even closer to the Gornergrat mountain railway station. Sunnega funicular a few minutes walk away. Very close to Banhofstrasse main street with shops and bars. Easy check in and out. Well equipped kitchen Super hotel quality beds and bedding with amazing pillows
Nothing
Dear Sue Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified review