8.5

Reviews of Chalet Felderhof 3 stars

Getwingstrasse 10, 3920 Zermatt, Switzerland

  • Danca

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Serena

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Easy to find and keys in lock box easy to access. Central location especially for train station. Comfy beds. Hosts very responsive to the problem we had with no hot water.

    Balcony only had view of stairwell of block of flats in front of building. This was not very clear on the description. Only room for one arm chair in the lounge area which was also very dark. Very noisy throughout the night unfortunately so couldn't open windows at night when it was warm.

  • 7.0 Good
    Martijn

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    The location of the apartment is fantastic. You are near the Main Street and the train. There is a supermarket, restaurants etc very close by. The apartment was very clean and comfortable. Accessing the apartment was very easy and I found the instructions were very detailed.

    It was not a problem for us but if you are sensitive to noise there is some train noise. Also this may seem minor but you pay a lot for the accommodation so you should have more than one rubbish bag provided especially if you are expected to use specific ones. Also information on where to dispose of rubbish should be provided as well.

  • Pratt

    Reviewed: 21 April 2025 · Stayed in February 2025

    Verified review
  • 7.0 Good
    Surat

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review

    Good location for travel by train

    Not clear with the apartment location

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  • 7.0 Good
    Alessio

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review
  • Astrid

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review

    Good location and comfortable apartment, beautiful view. We had almost everything we needed.

    Beds were a bit hard and pillows very large for sleeping. A choice of pillow sizes would have been nice. The hot water kettle is plastic inside so we didn’t use it.

    Property response:

    Dear Astrid. Thank you very much for your review. We are happy that you had a good time with us and we apologize and took note of the lesser positive points to improve our service. We look forward for your next visit! Chalet Felderhof Team

    Chalet Felderhof
    23 June 2025
  • Hongjie

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    no trash bags, toilet paper, or dishwasher tablets refill. you need to buy them yourselves in the supermarket. if you only stay for a couple of days, you will end up buying way more than you need.

    Property response:

    Dear Hongjie. Thank you for your review. We always have on our studios and apartments enough amenites for a short stay. We look forward for your next visit! Chalet Felderhof Team

    Chalet Felderhof
    23 June 2025
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  • Shawarma

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review
    Property response:

    Dear Shawarma. Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team

    Chalet Felderhof
    23 June 2025
  • Richard

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review
  • Peter

    Reviewed: 7 March 2025 · Stayed in February 2025

    Verified review

    Location and view were great

    No elevator , we were on the 4 th floor and carrying up our equipment and bags was tedious

    Property response:

    Dear Peter. Thank you very much for your amazing review. Unfortunately the Chalet doesn't have an elevator. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team

    Chalet Felderhof
    23 June 2025
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  • Nancy

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review

    The location was perfect with gornergrat station, busstop, supermarket etc around the corner. The apt is basic with a small kitchen and 2 comfortable bedrooms. Also there is a laundry room in the building with 2 washers and 1 dryer. When the train passes underneath the apt it’s quite loud but it didnt bother us (and most of the time we weren’t home anyway)

    Nothing to do with our apt, but other people in the building were allowed to smoke in their apt (?) and we were able to smell the smoke in our apt (fortunately not in the bedrooms though, only close to the apt entrance)

    Property response:

    Dear Nancy. Thank you very much for your review. We are happy that you had a good time with us and we apologize for the guests that were not allowed to smoke in the apartment. We look forward for your next visit! Chalet Felderhof Team

    Chalet Felderhof
    23 June 2025
  • Johan

    Reviewed: 2 March 2025 · Stayed in March 2025

    Verified review

    Spacious apartment, nice bedrooms and living rooms. Fully equiped kitchenClose to the station and the ski lifts as well as the bus to the other part of the system.

    No possibility to lock in skies

    Property response:

    Dear Johan Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team

    Chalet Felderhof
    9 March 2025
  • Paul

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review

    The location was very convenient for the main station and Gornergrat bahn as well as the shops and restaurants. A very spacious and comfortable apartment with lots of room to socialise and relax. The jacuzzi bath was particularly popular after skiing

    I can not think of a single negative point about the apartment.

    Property response:

    Dear Paul Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team

    Chalet Felderhof
    9 March 2025
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  • Selçuk

    Reviewed: 24 February 2025 · Stayed in January 2025

    Verified review
  • 7.0 Good
    Jennifer

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review
  • 7.0 Good
    Hubert

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review
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  • Austin

    Reviewed: 12 February 2025 · Stayed in February 2025

    Verified review

    What breakfast? There was no eating facility on the property as well as no front desk.

    A LIFT! A LIFT. A LIFT! A front desk. A love person on site. 5 story walk up for 2 70+ seniors is unreasonable!

  • Olivia

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review
  • Steve

    Reviewed: 19 January 2025 · Stayed in January 2025

    Verified review

    Very Central, well furnished apartment. Really clean and cosy for a few days.

    The only complaint I have was having to leave by 9am, but otherwise all good 👍

    Property response:

    Dear Steve Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team

    Chalet Felderhof
    20 February 2025
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  • Sean

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review
  • Sue

    Reviewed: 17 January 2025 · Stayed in January 2025

    Verified review

    Great location short walk from the main train station, even closer to the Gornergrat mountain railway station. Sunnega funicular a few minutes walk away. Very close to Banhofstrasse main street with shops and bars. Easy check in and out. Well equipped kitchen Super hotel quality beds and bedding with amazing pillows

    Nothing

    Property response:

    Dear Sue Thank you very much for your great review. We are happy that you had a good time with us. We look forward for your next visit! Chalet Felderhof Team

    Chalet Felderhof
    20 February 2025
  • Michelle

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review
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  • Liam

    Reviewed: 12 January 2025 · Stayed in January 2025

    Verified review
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